dstillman
About
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- dstillman
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- Member, Administrator
Comments
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Can you provide the exact steps?
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https://forums.zotero.org/discussion/129817/all-places-of-publication-missing-from-footnotes-and-bibliography-in-all-styles
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They can email support@zotero.org.
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Many reset emails have been sent out to your email address and haven't bounced. Check your spam folder or talk to your mail server administrator.
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That's not a valid Report ID, and you'll also need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
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[JavaScript Error: "Could not copy `D:\Program Files\Zotero\zotero.sqlite' to `D:\Program Files\Zotero\zotero.sqlite.tmp' (NS_ERROR_FILE_ACCESS_DENIED)"] [JavaScript Error: "Error(s) encountered during statement execution: unable to open database f…
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7.0.16 Reinstall Zotero from the download page. Your data won't be affected. (Permissions on your system may be preventing Zotero from auto-updating from the specific version you were on.)
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By typing it into Google. It's just an Apple support page: https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac Again, you'll really need to take this from here. This is not an issue in Zotero itself.
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Something's very wrong there. These are the real numbers: https://s3.amazonaws.com/zotero.org/images/forums/u6/r1d9asl47my41mvfqqx0.png You should cancel that if it's still going, manually delete C:\Program Files\Zotero and C:\Program Files (x86)\…
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That's from Zotero, not the Zotero Connector.
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If you provide a Debug ID from the Zotero Connector for reloading a page and trying to save, we can take a look, but if you saved a large number of items, you might just be getting rate-limited by EBSCO. You can try from a different computer or netw…
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Storage is counted against the group owner.
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Collections, you mean? All the items in your online library were added on January 9 and uploaded today. There are no collections in your library. Nothing has been deleted, but you only synced your data today, so we can't speak to any data that may …
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Not sure what you mean here. See Reporting Problems for the two things we always need in order to help. If this is about a specific webpage, provide an example URL.
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8.0.1 You're still running an outdated version. The latest version from the download page is 8.0.4. I'm not sure what you're doing here? In any case, you're getting file-access errors on the Windows temp directory: [JavaScript Error: "NotAllowedErr…
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There's almost no chance that iCloud Drive is doing this. I'm not going to vouch for iCloud Drive as a great file-sync service, but it would massive flaw if it was modifying the files you put in it. It's almost inconceivable. If you can reproduce th…
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All changes are saved immediately. Do you have your Zotero data directory in the default location?
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7.0.11 I'm not sure what update you're referring to. You're running a version of Zotero from December 2024. You should install the latest version from the download page and figure out why you haven't received automatic updates in 1.5 years.
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I mean, Google Drive is fine — just don't open and edit the documents in Google Docs (without transferring them properly). But I'm also not sure what you mean re: iCloud Drive. Unless you're actually opening the documents in iCloud/Pages, that shou…
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Not sure what you mean. Can you provide some screenshots that show what you're referring to.
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This would generally be a problem with your internet connection, but if you provide a Debug ID for an attempt that fails, we can take a look.
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"Add all" is part of the "Selected Items" section, shown as a stacked deck in your screenshot. It's for adding all of the items you have selected in Zotero itself. It's unrelated to the library browser below. Enter is the correct way to add multipl…
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@mjthoraval: Esc also closes popups, and that's the operative action there. The annotation was already created, and the popup is just showing you that. You can press Backspace/Delete to delete the annotation.
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This is about the Zotero data directory — the folder you yourself copied from the other computer. It doesn't have anything to do with the Zotero app itself or the .dmg in your downloads folder. This is just a basic operation in Finder, but I'm afra…
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This has nothing to do with Show in Finder or Zotero itself. You just need to correct the permissions on the files you copied.
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OK, so you need to fix the permissions on that folder and all files within it so they’re owned by your user account. You can do this from File → Get Info in Finder.
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https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering
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It didn't unlink them. That just means they were already unlinked by something you (or someone else who worked with the document) did. https://www.zotero.org/support/kb/existing_citations_not_detected
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@asmlibre: You have to enable it. You literally cannot use the feature unless you click the Read Aloud button in the toolbar and choose a voice in the first-run dialog. It won't use a Premium voice unless you specifically choose one. There is no way…
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Can you provide a Debug ID for triggering the copy? You can also try something like https://apps.apple.com/us/app/pasteboard-viewer/id1499215709 to see what's actually being put on the clipboard.
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