Upgrade Storagedstillman
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- dstillman
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Comments
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I'm afraid there's nothing we can do about WebDAV authentication errors. It just means that the server is rejecting your username and password, or the URL is wrong.
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#could_not_create_java_implementation_loader
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(And say no if you're prompted again, because Zotero definitely doesn't need this.)
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That's really quite strange. Are you running any system utility that might inject itself into other programs? Delete Zotero from the Applications folder, open Terminal via Spotlight, paste in the following command, and press Return: tccutil reset …
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Just to be clear, were you actually using Juris-M before? It's fine if you want to use that, but that's a fork of Zotero for specialized purposes, and it's certainly not something you would need or want to use just to recover your Zotero data.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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See the "Note" here: https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items You should almost never be adding items manually at all, regardless of item type.
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Can you insert a citation and bibliography in a completely new document? If so, see Debugging Broken Documents.
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Sorry about that. Update to the latest beta (Help → Check for Updates) and try again.
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Could we see another Debug ID for that?
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Can you download the Zotero beta and see if that fixes it for you? (The beta currently only has a fix for this and one other small fix.) You can switch back to the production version once the upload goes through.
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We're well aware of the new restrictions in Catalina, but this isn't one of them that should apply to Zotero.
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There's a good chance something on the work network is blocking this, but if you provide a Debug ID (different from a Report ID) for a sync attempt that fails we may be able to tell you more.
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@femicocker: You've asked this already, and it's just not clear what you mean. A webpage is just one of the many item types supported by Zotero, so asking that is like asking how you cite a journal article or a newspaper article — you just save it a…
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Also, can you provide a Report ID from Zotero?
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Why do you say "I presume from Zotero"? That's not a permission Zotero needs or requests. Can you take a picture of the Input Monitoring pane in System Preferences where it shows Zotero, upload it somewhere (e.g., Dropbox), and provide a link here?
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@femicocker: Your posts have been moved to this thread. Please either respond here or start new threads for new issues rather than posting to an unrelated thread.
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See Troubleshooting Translator Errors.
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We'd need to see a Debug ID (different from a Report ID) for a sync attempt.
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That's correct. It doesn't cover the actions requested on the linked page.
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Could we see a Debug ID (different from a Report ID) for an attempt to insert a citation into a new Word document, after restarting both Zotero and Word? Also, what exact Word version?
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This is now resolved. Unrelated to Catalina.
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This is now resolved.
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This is now resolved.
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@buhh88: This is now resolved.
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This is now resolved.
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@kwsmith: This is now resolved.
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This should be resolved now.
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Sorry about that — this should be resolved now.
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It's not a specific file. The problem is explained in the error message I quoted above.