dstillman
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- dstillman
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Comments
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But that’s also just a shortcut, so you can probably just rename it.
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https://forums.zotero.org/discussion/124037/taskbar-icon-number
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("Sync full-text content" isn't about file syncing.) Your institution's Zscaler installation is blocking Zotero's sync requests. You'll need to talk to your IT department. https://www.zotero.org/support/kb/zotero_and_firewalls
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As the page says, on Windows, you may need to include -console along with -ZoteroDebugText on the command line. There's no way you'd get a GUI (functioning or not) without some debug output.
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If you can reproduce the problem on an iPad, it's not related to Zotero. There's no Zotero extension in Safari on iOS.
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See Troubleshooting Problems Saving to Zotero.
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We'd need a specific example, but you're almost certainly just requesting a different item from the one you're looking for. The API doesn't omit metadata. (Also, API questions should be posted to zotero-dev. We try to keep technical discussions the…
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@jmbarba: You should be able to just reinstall Zotero 7.0.19 over your current version. If that's not working, delete C:\Program Files\Zotero and try again.
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You can just install Zotero 7.0.19 from the download page now: https://forums.zotero.org/discussion/125065/zotero-not-starting-after-update-to-7-0-16-7-0-18-on-windows-linux
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@MPH35: This almost certainly wasn't Cisco: https://forums.zotero.org/discussion/125065/zotero-not-starting-after-update-to-7-0-16-7-0-18-on-windows-linux
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Yes, that’s the prompt I’m referring to. It happens when you next sync the desktop app after deleting the group, as long as syncing for the group is enabled. If you had disabled syncing for those groups in the sync settings, it might not have appear…
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When you deleted the groups, it should have asked you whether you wanted to delete or archive them. If you chose the latter, you should be able to right-click on the group and remove it. If you don't think that's the problem, provide a Debug ID for…
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For problems with a plugin, you'll need to contact the plugin developer.
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https://forums.zotero.org/discussion/125065/zotero-not-starting-after-update-to-7-0-16-7-0-18-on-windows-linux
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What do you mean by "translation"?
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We can’t help without more info.
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We need the requested info in order to help.
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) 1) Make sure you're running Zotero 7.0.16 or later. 2) Reload the page and try again. 3) If it still fails, provide a Debug ID fr…
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Tap and hold on a collection (including All Items) and select Download Attachments. It will be possible to set it to download all files in a library at sync time, similar to the desktop app, in a future version.
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Yeah, that wouldn't have anything to do with a storage quota. File editing being disabled would prevent dragging, but it doesn't look like that's the case here. @KFlinner: Can you provide a Debug ID (different from a Report ID) for trying to drag?…
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OK — to be clear, though, all threads would link to the above section, which explains how to reinstall/start or zip/delete/unzip/start.
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Can you reproduce this after upgrading again? If so, see Reporting Startup Errors for what we'll need to debug this. If the debug output window doesn't appear either, see Logging to a Terminal Window and copy or take a screenshot of the console win…
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@kavyachandra: You'd have to say exactly what you're trying, step by step, and what's happening.
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@tim9541: Please send the files.
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No, that's just a debugging step, not a fix. Auto-sync should stay enabled. We'll want a Debug ID for reproducing it with auto-sync enabled, yes.
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And can you provide a Debug ID for reproducing it?
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Does it happen if you temporarily disable auto-sync in the Sync pane of the settings?
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OK, we've identified the problem. If you're experiencing this, you can now simply install Zotero 7.0.19 from the download page. No need to downgrade to 7.0.15. More details here: https://forums.zotero.org/discussion/125065/zotero-not-starting-afte…
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Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
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Sorry about that. There was an issue with the update from 7.0.16 to 7.0.18 for Linux and Windows, which was available for a couple hours, but you can reinstall 7.0.19 from the download page. Your data won't be affected.