Upgrade Storagedstillman
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OK, so just PDF annotations. Zotero imports PDF annotations from Mendeley. Yes, you might as well restart and repeat with the View Output window open.
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What do you mean by "private notes"? Can you provide a Debug ID for an online import attempt that stalls? (You can use the "View Output" option to see if it's actually still doing anything.)
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Does this still happen if you disable all your other browser extensions, leave only the Zotero Connector enabled, and restart Safari? What exact Safari version? Can you provide a Debug ID from the Zotero Connector for reloading the affected page a…
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In the latest Zotero for iOS beta, we've added a full-screen mode that hides the top toolbar, with a separate annotation toolbar that can be shown in various positions. There's also now independent color selection per tool.
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OK, then see Locating Missing Zotero Data, and if you're still having trouble provide the requested info. But as explained there, this usually means you deleted the data accidentally while trying to clear disk space. Note that you do have data onli…
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You'll need to say a lot more for us to be able to help you. Write in your native language if that's easier.
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No, the Zotero PDF reader only operates on PDFs in your Zotero library and isn't designed to work as a general PDF reader for arbitrary files on disk. An upcoming version of Zotero will allow you to "open" a PDF via Zotero to add it to your library…
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(Please start new threads for new issues — someone else's random WebDAV problem from two years ago isn't relevant. I've moved this to a new thread.) We can't help with Zoo, but an error syncing with a WebDAV server would depend entirely on your Web…
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I still think the solution there is to just remove snapshot saving from the vast majority of translators — essentially all that support PDFs. Originally I think part of the idea was that the snapshot could give you searchable content in the absence …
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I'm not really sure what you mean here. Your Zotero data is in your Zotero data directory — not My Documents, not Desktop, not Program Files, not anywhere else. If you see your data when you open Zotero, you have a zotero.sqlite with your data in yo…
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The page notes that "in most cases" it will work on Windows, since it's able to use the system root certificate store. That should really only not work if 1) you accidentally disabled security.enterprise_roots.enabled in the Config Editor in the Adv…
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As we said via email, you'll need to say everything you tried from https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear, in your own words, and what happened at each step.
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Which way is sync prioritized? Cloud to Desktop or Desktop to Cloud? Neither. The whole point of syncing is that it syncs changes in all directions, so changes you make anywhere show up everywhere else. If you delete items in one location, those del…
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Assuming you're referring to a collection, if you just did this, you should be able to restore a deleted collection from one of the automatic backups. Note the specific instructions for restoring collections. (Also note that the items are most like…
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It's not a bug. That's the point of the set_launcher_icon script mentioned in the installation instructions. We don't know where you're going to place the program folder, and the icon can't be a relative path, so you need to run that script after yo…
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https://forums.zotero.org/discussion/comment/427569/#Comment_427569
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(4)(+0000000): Checking attachment file for item 1/BXK8SVLD (3)(+0000001): Mod time for 1/BXK8SVLD matches remote file -- skipping That file exists locally, though… And your debug output doesn't show you attempting to open any files.
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Read through this section, in particular "Standalone Attachments and Parent Items": https://www.zotero.org/support/adding_items_to_zotero#adding_pdfs_and_other_files
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The two creator fields are "(last)" and "(first)". Which are you saying is the long one? Anyway, run this code and let us know what it gives for a result: var log = []; var items = ZoteroPane.getSelectedItems(); for (let item of items) { if (!…
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Don't worry about that — you've mentioned that twice already, and I'd obviously tell you if it was wrong. As I've said, just look at the long creator in the item you've selected. If the Last Name is longer than 255 characters, it should just disappe…
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See Changes Not Syncing.
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OK, fixed in the latest Zotero beta, and the fix will be included in 6.0.22. Once you're running a version with the fix, any previously undetected items will be flagged the next time Zotero checks for retractions (about once a day).
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(Please just start new threads for new issues — resuscitating a thread last updated over a decade ago is almost never helpful. I've moved this to a new thread.) If you think there's a bug in the stock BibTeX export, you should report that, and say …
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You mistyped your email address. Correct it from your account settings.
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It's working fine, but it looks the current implementation is incorrectly comparing DOIs case-sensitively. That's rarely a problem, since publishers almost always use lowercase characters in DOIs (which is why no one has ever reported this before), …
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As that section explains, Zotero will automatically create a parent item when it's able to retrieve or extract metadata for the PDF. When it can't, you need to get the metadata some other way, and that depends entirely on the PDF in question, so you…
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1) That Citation Key field is a feature of the Better BibTeX plugin, not Zotero. 2) The second screenshot is just an attachment. Read through Adding PDFs and Other Files to better understand this.
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Not sure what that's supposed to show. See the instructions again and make sure you're providing exactly what it asks for, and say what you're providing.
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It's entirely possible you were just using Zotero locally without syncing. If you have other email addresses, you can try resetting your password with those, but otherwise your data would be on the computer where you last used Zotero, and your only …
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They'll say "Updating" while the citation dialog is open. Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely cause of this. The citation dialog window is part of the Zotero app. Restarting Zotero ma…