Upgrade Storagedstillman
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- dstillman
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Comments
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Start by updating to Zotero 10 via Help → "Check for Updates…". If you get the same error, provide a Debug ID (different from a Report ID) for Zotero startup through triggering this error, using the Help → Debug Output Logging → "Restart with Loggin…
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That's a standalone PDF attachment. You have to create an actual metadata item in order to have anything to cite. https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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You can disable saving of PDFs with "Automatically attach associated PDFs and other files when saving items" in the General pane of the Zotero settings, but note that that affects saving from the Zotero Connector as well.
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No.
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0x80520016 is NS_ERROR_FILE_FS_CORRUPTED, meaning that the disk or filesystem may be corrupted. You should check your filesystem for errors. (If you've moved your data directory to a non-standard location, that could also be contributing.)
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OK, in that case, try disabling your other add-ins, and also try resetting your Normal.dotm file. (You can make a copy before deleting it.) If this is an institutional computer, you may need to ask your IT department, who may have some policy that'…
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(In this case it was sending an initial email with just screenshots and sending the PDFs in a second email that caused us to miss them initially.)
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(To be clear, it's the "confirmed that Zotero is completely gone from Word" that's the important part here.)
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That's still not what I said or what the instructions say. Sorry to be pedantic here, but it really does matter.
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Saying you've reinstalled the extension isn't the same as saying that you've deleted Zotero.dotm and confirmed that Zotero is completely gone from Word before reinstalling. We need to know that you've done that before doing anything further, since t…
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And this? curl -i --anyauth -u [username] -A "Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 Firefox/140.0 Zotero/10.0.1" -X OPTIONS https://[server]/zotero/
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That section says more than to just "reinstall".
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again
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Can you provide the output for these from this machine? curl -i -X OPTIONS [WebDAV URL] curl -i -u [username] -X OPTIONS [WebDAV URL]
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First, you seem to be trying to save by clicking on a RIS/BibTeX link? That's not the normal way of saving to Zotero, so you need to say that when reporting a problem. In most cases, you should just click the Save to Zotero button in the toolbar. B…
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[JavaScript Error: "NS_ERROR_ABORT: User canceled OS unlock entry" {file: "resource://gre/modules/OSKeyStore.sys.mjs" line: 321}] https://forums.zotero.org/discussion/comment/517633/#Comment_517633
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If you have a username and password field in the app, you're using an outdated version. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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If you provide a Debug ID and we can take a look (your password isn't logged), but that error really means what it says.
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For problems with a plugin, you'll need to contact the plugin developer.
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Relatedly, is there a way of ensuring that when I export to create a bibliography that the title capitalization is automatically adjusted to conform with APA (e.g. that title case is changed to sentence case) or does this need to be done manually? I…
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In general, though, the report here is a bit convoluted. If your colleague edits an item, the item either updates — and they can see the changes in the web library right there — or it doesn't. If their edits aren't taking, that would obviously be a …
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There are three copies of that item in the library. One is in sentence case. (Another is in the trash.)
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The account you're posting from synced for the first time a few weeks ago. You either didn't actually set up syncing before or were syncing a different account.
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@_human: This should be fixed in the latest Zotero beta.
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Try from a different network or download the XPI in another browser and drag it into the Firefox Extensions pane.
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Can you provide a Report ID?
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We'd need the specific request URL and request/response headers (API key redacted to the first three characters), but "Invalid key" really does just mean what it says — it's not a valid API key. We don't have anything to do with this integration and…
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https://forums.zotero.org/discussion/comment/512862/#Comment_512862
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No guarantee that a network drive will work, but you can try updating to Zotero 10 via Help → “Check for Updates…” and see if that helps.