Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Visits
- 27,715
- Last Active
- Roles
- Member, Administrator
Comments
-
(Zotero can work with the data directory on a network share, but it entirely depends on the specific share and how well it emulates a real hard drive. If you're having trouble, the only real option is to move it off.)
-
Oh, if this is on a network share that's the problem. Don't run Zotero as an administrator. (You might've actually caused more future problems by doing that.) With Zotero closed, move your data directory to the default location on your local hard …
-
Can you provide a Debug ID for a drag attempt that fails? In any case, we're working to improve performance when dragging large numbers of items, but in the meantime, the easiest option is just to drag in smaller batches. It's not possible to drag …
-
Could it be that under ADDED BY Zotero put your REAL NAME and not the USER NAME? No, it uses the username (though perhaps should use the real name). But the old username is likely just being cached somewhere. We'll have to work on a proper fix for …
-
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsILocalFile.create]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File
-
This is an issue on Windows and Linux: https://forums.zotero.org/discussion/68675/change-default-keyboard-shortcuts-on-firefox The person in that thread was actually seeing Zotero override the Debugger shortcut. I'm not sure if that's changed sinc…
-
We've seen a number of reports lately that seemed to point to EBSCO rate-limiting, so that's likely what it is.
-
Do you mean dragging two PDFs, or dragging many PDFs? What do you mean by "hang"? It permanently freezes and you have to force quit, or something else? If it happens with two (which works fine for me), can you disable your third-party extensions a…
-
That's from Zotero 4. We'd need to see output from Zotero 5 downloaded from this site.
-
Can you provide a Debug ID (different from a Report ID) for a sync attempt that produces that? You should then try restarting Zotero if you haven't yet to see if that helps.
-
@adamsmith: Yes, absolutely. (Actually, I misread this and thought it was about deleting a collection. An undo for that is a higher priority, but we'll have an undo for both.)
-
Start here: https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear If you're still having trouble, let us know everything you tried and what happened.
-
You can restore from the last automatic backup.
-
If you're still seeing "database disk image is malformed", you likely didn't replace the file correctly. The version that comes back from the repair tool wouldn't be corrupted. You can do "Check Database Integrity" from the Advanced → Files and Fol…
-
The Zotero Connector is primarily meant to work with the Zotero program on your computer. When people talk about using "Zotero", they're almost always talking about the Zotero program. While you can use the Connector to save to your web library, tha…
-
It sounds like you may be referring to the Zotero website. For most real work, you want to use the Zotero program on your computer. https://www.zotero.org/download/
-
"Report ID" above is a link to instructions.
-
You can drag items between libraries in Zotero itself. The Chrome extension isn't relevant here.
-
my Zotero database is over 6gb in size (Do you actually mean this, or do you just mean that the data directory is 6 GB?)
-
Your database is corrupted. This could have happened if you unmounted the external drive while Zotero was open. You can try the DB Repair Tool.
-
Zotero reports an error What's the error? I cannot remove the unwanted citation in the incorrect collection without deleting the whole thing. Why not? Can you you provide a Report ID from the connector and describe the exact behavior you're seeing?…
-
It sounds like Zotero may just be completely broken for you, so see Reporting Startup Errors.
-
@atsena: Same as above. Does the PDF icon appear if you reload the page?
-
the PDF icon is now greyed out Do you mean that you're seeing a generic page icon? As far as I know it's not possible for the PDF icon to be grayed out. Does the PDF icon appear if you reload the page?
-
See Troubleshooting Translator Errors.
-
https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
-
@Belh: See the troubleshooting page.
-
@sophietknguyen: To start, can you provide a Report ID after encountering this? (You can respond in French.)
-
See Connection Error.
-
We don't support OpenOffice and haven't in years. You should install LibreOffice, which is better maintained.