dstillman
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- dstillman
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Comments
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That's a Report ID. You provided a Debug ID the first time, but it needs to be for reloading the page and trying to save.
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it keeps reading 2020 as 2002 @f.murphey1499: Do you have a link to a PDF where you're seeing that?
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See above.
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It sounds like the whole reader is breaking, not just Read Aloud. Can you provide a Report ID after that occurs?
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Flat .scpt files aren't a signable format on macOS, so they can't be notarized. It's theoretically possible we could switch to using an AppleScript bundle (.scptd), but it's not clear that Word's AppleScriptTask even accepts that format. The docume…
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https://www.zotero.org/settings/email
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Any special functionality about citation keys is entirely BBT, and none of this has anything to do with Zotero 8 or 9 or "version churn". The only change we made — in 7.0.31 — was to introduce an official Citation Key field and add auto-migration of…
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We'd have to see a Report ID from both to say more, but make sure you're running the latest version (Zotero 9) on both machines. If you're not, reinstall from the download page. Most likely you're just stuck on an old version (e.g., 7.0.16, which di…
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@tim820: I addressed this the first time you suggested it: https://forums.zotero.org/discussion/comment/505998/#Comment_505998 https://forums.zotero.org/discussion/comment/506026/#Comment_506026 Plugin developers need to keep their plugins updated…
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We've always done regular releases. The change here is specifically that these are major releases — they include major new features, and they may break plugin compatibility through UI or API changes, while the minor releases between them are guarant…
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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The magic wand? Do you mean "Add by Identifier" on iOS? You provided a Debug ID from the iOS app.
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Zotero 6 is no longer supported. Install Zotero 9 from the download page.
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If you're using the mouse, use Paste & Search from the context menu. If you're using the keyboard, press Enter.
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[JavaScript Error: "NotReadableError: Could not stat `C:\Users\[…]\Zotero\translators\Bioconductor.js' (NS_ERROR_FILE_FS_CORRUPTED)"] There are no errors in there related to Word, but you're getting a separate error about a corrupted filesystem, whi…
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The Safari thing is just a macOS bug that can happen after any app update. See https://www.zotero.org/support/kb/zotero_connector_and_safari#extension_not_showing_up_save_button_missing_or_flickering For Chrome, see Troubleshooting Problems Saving …
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You're trying to open linked files. File syncing only deals with stored files. https://www.zotero.org/support/attaching_files#stored_files_and_linked_files
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Can you provide some screenshots that show the problem?
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https://www.zotero.org/support/kb/no_toolbar_button
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Restart the app. If you continue to have trouble, reinstall Zotero from the download page.
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https://www.zotero.org/support/word_processor_plugin_shortcuts
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OK, but note that you should never make direct changes to the database yourself, and that includes with AI. I gave you the specific command above to fix this particular error, and the DB integrity check should've fixed others. If it didn't, that's s…
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But if your database still shows as corrupted after running that, you may run into other problems in the future. Can you provide a Debug ID for running the integrity check?
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You have an invalid row in your database. Could be from a plugin or some previous bug. (I think you would've been upgrading from Zotero 7?) We'll fix the startup hang, but for now, you can go to Tools → Developer → Run JavaScript and run this to fi…
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Error: 'annotation' not loaded for item (3633/1/2RCGRA3J) Zotero.Exception.UnloadedDataException@chrome://zotero/content/xpcom/error.js:158:16 Zotero.DataObject.prototype._requireData@chrome://zotero/content/xpcom/data/dataObject.js:716:11 …
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This is available now in Zotero 9.
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(Recently Read is available in Zotero 9, available now.)
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Start by updating to Zotero 9 (which was just released) via Help → Check for Updates. If that doesn't help, can you provide a screenshot (either here or in an email to support@zotero.org with a link to this thread) that shows the problem?
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It’s caused by a plugin.
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You should make sure you've confirmed that that's the active Word Startup folder. Word loads and enables templates from there by default, so if that's not working, either you've changed the folder or there's some other problem in your local Word ins…
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