dstillman
About
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- dstillman
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Comments
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We'll take a look.
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You should uninstall Zotero and reinstall it, either via zotero-deb or, if that doesn't work, the tarball from our site. If you can't open core dialog boxes, there's a more general problem with your installation that you'll need to fix.
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The last step in the troubleshooting instructions explains how to isolate the problem. Unless it still happens when you completely delete the contents of the document (in a copy of the file), you haven't done everything there.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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No, sorry, if you weren't syncing, your only option would be to restore from the old data directory or a backup of it. If you're not sure what to look for, see Locating Missing Zotero Data.
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If you're using WPS Office, that doesn't have anything to do with us.
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Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that…
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https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder
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Can you provide an example URL and a screenshot of the item data you're seeing?
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For problems with a plugin, you'll need to contact the plugin developer.
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https://www.zotero.org/support/kb/transferring_a_library
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Right, but how did you install the app originally?
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Request timed out You don't say what the exact problem is, but if you're referring to this, that would be a problem with your network connection or network configuration.
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A timeout would be a problem with your network connection or network configuration.
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You pinned the notes section — you can see the blue pin on the icon. Unpin it by double-clicking or right-click → Unpin Section.
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If you didn't have an account, setting up syncing would never have caused you to lose data. If you had previously synced with a different account, when you switched the account set up for syncing, Zotero warned you that it would delete all local da…
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This isn't going to change, for the reasons explained on the linked page. As we say, you can export PDFs with annotations if you want to, or you can set Zotero to use an external PDF reader.
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Future versions of Zotero will make it possible to 1) control how long downloaded files are kept on your computer in order to save local disk space and 2) easily remove groups from your local Zotero while keeping them online. For now, the best you …
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(Please start new threads for new issues. I've moved this to a new thread.)
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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That's the Edit Bibliography window. That just means you already have a bibliography in your document. (The button is "Add/Edit Bibliography", not "Add Bibliography".) If you don't see the bibliography, you can toggle Word field codes and search fo…
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Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely thing here. If you're sure it's not that, we would want a Debug ID for reproducing this after restarting Zotero.
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S3 returned 0 for 1/52ARVEJZ -- retrying download Something on your computer or network is blocking downloads from the Amazon cloud.
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@StephenDeLurgioII: Why do you need to spend time verifying anything? Renaming works — you really don't need to check its work every single time. It uses whatever data you set on the item itself, which is more important anyway, and which you can se…
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Hold down Option/Alt to select text within a highlight. (You can also select the text from the annotation widget.)
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How did you install the app?
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We’d have to see another Report ID after restarting Zotero, but there may just be additional large files.
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Also, is this reproducible for a specific annotation? What exactly do you mean by "Single tapping an annotation hides that annotation from view."? If you're able to share a screen recording (either linked here or in an email to support@zotero.org wi…
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(That commit isn't relevant for your issue.) Can you provide the 8-character string from the zotero.org URL when you click on the attachment in question in your web library?
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No, that's not how any of this works. 1) The local SQLite database has nothing to do with your online library. 2) There's a local full-text index, but that's used solely for attachment content searches and has nothing to do with any visible data y…