Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
@mcuberosa: Once they're stored files on your computer, they'll sync with Android. If they're not, see Files Not Syncing.
-
See poettli's question above.
-
Can you provide a Debug ID for dragging the first PDF to Zotero?
-
See Changes Not Syncing. (Note that nothing says to use reset options for this.)
-
(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) See Changes Not Syncing.
-
Can you provide a Debug ID for a sync attempt that fails?
-
That's not a Debug ID. Follow the link to instructions. You can upload the screen recording somewhere (e.g., Dropbox/Google Drive) and provide a link here.
-
Email support@zotero.org for help restoring access to your old account.
-
@alisonarellan05: Same answer.
-
Can you provide a Debug ID (different from a Report ID) for Zotero startup through reproduce this, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?
-
We can't help with Zotero 9, but if you're having trouble with Zotero 10, you should report that in a new thread.
-
We don't have anything to do with WPS integration, so you'd have to ask the developer of that plugin. For Word, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
-
Can you provide a screen recording of this happening? Can you reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”)? If so, can you provide a Debug ID for doing so? I'm not able to reproduce it.
-
See Reporting Problems for the two things we always need in order to help.
-
I'd guess that you're just clicking outside the citation dialog (e.g., by double-clicking), which is just sending the citation dialog behind your windows instead of actually selecting the citation.
-
You can only cite actual bibliographic parent items with metadata, not standalone PDFs. https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
-
On an ARM computer, you have to choose the "Windows ARM" download on the download page. If you're seeing that message, you're still running the x64 version.
-
Other people in the group have modified items. That can happen just by using an recent version of Zotero with a library. System requirements for the current, supported version of Zotero are listed here: https://www.zotero.org/support/system_requir…
-
You're in a group with other people. That's where the error is coming from, as you can see in the error message. You can disable syncing for that library from the Sync pane of the preferences. (But even saving data using the Zotero Connector direct…
-
It’s not the same problem. Your version is just too old to sync data from current Zotero versions.
-
We could probably add "View on PubMed" to the Locate menu on the right when there's a PMID, after "View Online".
-
Can you provide an example URL and a Debug ID (rather than a Report ID) from Zotero for reloading the page and trying to save?
-
For problems with a plugin, you'll need to contact the plugin developer.
-
Can you provide some screenshots that show what you’re doing and what’s happening?
-
For problems with a plugin, you'll need to contact the plugin developer.
-
Have you been on the beta this whole time? When you did you notice this change?
-
For some reason Zotero can't open a web browser on your system. Check that you have an installed browser configured as the default in Windows, and make sure third-party security software on your system isn't somehow blocking Zotero from opening a UR…
-
@dwoodruff: You have to choose Read Aloud from the context menu — either the one that appears when you long-press on whitespace or the one that appears when you have text selected — rather than clicking the toolbar button again. (The one for whitesp…
-
If you have a username and password field in the Sync settings instead of a Log In button that opens a web browser, you're not using Zotero 10. Check your version: https://www.zotero.org/support/kb/zotero_version
-
What do you mean exactly when you say you can't log in? What exactly is happening?