Upgrade Storagedstillman
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- dstillman
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Comments
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Saving attachment failed (2)(+0000000): Error: Win error 2 during operation move on file C:\Users\[…]\Zotero\storage\tmp-7RRS06 (The system cannot find the file specified. There's a good chance this is due to security software on your system …
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What's the exact error message you're getting? Can you provide a Report ID?
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Does this mean Zotero always backup stable sqlite file? It means Zotero closes the database safely before making the automatic backup, and since the backup file isn't touched after that it won't be in use when the external backup runs. But it's st…
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Backup tools don't modify the files they back up, so no, that shouldn't be possible. It's possible, though, that it could back up the file while it's in an inconsistent state, such that a restored database would be corrupt. But as long as you're do…
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@mdt_: Zotero.dotm is signed on Windows.
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You really don't want to run Word and Zotero with administrator privileges, so I'd recommend trying to fix it without doing that.
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Does it work in a new document? What exact version of Word?
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https://forums.zotero.org/discussion/70171/word-windows-plugin-runtime-error-453
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@mdt_: You'll need to talk to your IT department. If security software is blocking Zotero's code from running, there's nothing we can do about that.
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Report ID from the other thread was 2113822079 [JavaScript Error: "Integration.Session.editBibliography: called without loaded citations" {file: "chrome://zotero/content/xpcom/integration.js" line: 1771}]
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What exactly are you trying to do? You can see your Zotero username, if that's what you mean, in your account settings (and also attached to your post here, if you haven't chosen a different forums username). If you're trying to start a group libr…
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Is your document stored in OneDrive? If so, you should either move the file out of there or try the Zotero beta, which should fix problems with files stored there.
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[JavaScript Error: "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsILocalFile.copyTo]" {file: "chrome://zotero/content/xpcom/translation/translate_item.js" line: 1127}] Can you provide a Debug ID (different from a Report ID…
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@KristinKopp: Can you provide some full example paths for the same PDF? (You can x out your username.) Zotero only stores files in your current Zotero data directory. If you use linked files (e.g., via the ZotFile plugin), your files might be locat…
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What's the exact message you're seeing? Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?
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unable to open database file Do you have your Zotero data directory in the default location, or is it somewhere else (external drive, cloud storage folder, etc.)? If the latter, move it to the default location. If it's in the default location, rest…
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Did you drag any images into notes? That's not supported, and it may be causing you to run out of memory when trying to sync. If you have any notes with images, remove the images and try again. Restarting your computer and trying to sync without st…
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The site is returning an invalid value for the content type (specifying a character set for a PDF), but I've relaxed the check for this in the latest Zotero beta, so it should work now.
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@wildkatt: Sorry about that. A change in Chrome that rolled out today broke that button. Both pages are fixed now. Thanks for letting us know.
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We would need a specific URL that you saved from, which should appear in the URL field for the affected item. (A DOI night also suffice.)
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@bwiernik: 16.16.4 isn't really an outdated version of Word. That's the latest version of the one-time-purchase Office 2016 for Mac. While Office 2019 is now available for purchase, Office 2016 includes security updates and bug fixes through 2020, a…
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https://www.zotero.org/support/kb/harvard_style
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If you really mean 5.0.11, that's over a year old. You should start by upgrading to the latest version of Zotero (and figuring out why you're not receiving auto-updates). That will also update the Word plugin, so you'll want to restart Word after.
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Upgrade to 10.14.2 to see if that helps.
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If you only have web-based access, Zotero may not be the best option for you at this time. For any substantial work, Zotero is really meant to be used locally, with the web library providing occasional remote access to your library. Major improveme…
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What OS is this, and what exact version of Word are you running (e.g., 16.19)?
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Zotero is essentially a web browser — it connects to the web for all sorts of functions, from syncing to retrieving metadata to saving snapshots and PDFs — and to function properly it needs the same access as your browser. If you're getting an certi…
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If you place your cursor in a citation, is it highlighted in gray, and if you right-click, is "Toggle Fields Codes" an option? If not, when did you last insert citations with the plugin, and what have you done with the document since you last did? …
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Can you provide a Report ID from Zotero? (You posted error output from the Zotero Connector, which is unrelated to word processor integration, and we also don't need the contents of the error report, just the ID.) Disregard — I forgot you sent your …
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Right, so @dabeed, when you see Crossref in the Library Catalog field, it means that Zotero is using data from Crossref. If you check the DOI for both of those items (10.1093/emboj/17.20.6076 and 10.1093/nar/30.4.1046) in Crossref, you'll see that t…