Upgrade Storagedstillman
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- dstillman
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Yes. Zotero 7 has been out since August 2024, and we made it an auto-update for everyone in September 2025. And Zotero 8 will be out soon. In this case, this broke because an import translator update used some modern code that doesn't work in Zoter…
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We're looking into this. It looks like it's happening for some but not all PDFs. We'll have an update soon.
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There are ways to import citations, but in all cases you'll need to reinsert those citations using the Zotero plugin: https://www.zotero.org/support/kb/importing_formatted_bibliographies
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For questions about a plugin, you'll need to contact the plugin developer.
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(And when this thread was created, plugins like BBT could only create entire sections, which BBT did to display the citation key. That's why the OP asked about rearranging sections in relation to BBT. As I say above, we've since added the ability fo…
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The solution is exactly what we document on the page you linked to and that I reference above: https://www.zotero.org/support/kb/cert_override They would just have to do it correctly (which for Zotero 6 at this point requires using a very old vers…
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But also, if this is indeed an intercepted connection, those certificate override instructions are correct, and if it's not working, your IT department didn't perform them correctly (e.g., by using the right Firefox ESR version for Zotero 6). In any…
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Start by upgrading to Zotero 7 from the download page. Zotero 6 is no longer supported. If you're still having trouble after that, can you provide the certificate info you see for https://api.zotero.org ? [Edit: Well, I see you said that's the lat…
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Start by updating to Zotero 7 from the download page. Zotero 6 isn't supported anymore.
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1) Provide a Debug ID for an attempt that fails. 2) Reset your translators from the Advanced → Files and Folders section of the Zotero settings, which will probably fix it.
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See Files Not Syncing. You're just at your Zotero Storage quota.
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Would I be able to take the new, OCRed PDFs (which are identical to the old files except for having the text layer underneath) and simply replace the old PDF file (I have stored them in Zotero as links) and have the annotations be preserved? Yes. Z…
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Your online library has hundreds of annotations on three other items from the 13th. I assume that's not what you're referring to? If you're saying you annotated these three other items on the 14th, do you recall if you did so while offline? Is ther…
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Annotations are saved as separate entities and can't be overwritten in that way. Nothing in your library has been deleted in the last week. Make sure you're not looking at a duplicate of the item in your library. If you can't find what you're looki…
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If it still works in a new, empty document, carefully follow Troubleshooting Errors in Word Processor Documents through to the end for your existing document. If you're still having trouble, provide the info requested there.
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Feed subscriptions, you mean?
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We always need an example URL for problems with saving. Problems saving from ScienceDirect are usually due to blocking on their end, not changes to the website.
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The mapping of the original-publication fields is fixed in Zotero 7.0.32, available now via Help → Check for Updates.
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Mapping of Original Date is fixed in Zotero 7.0.32, available now via Help → Check for Updates.
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This version should actually improve support for Dynamic Type. Before, the scaling was off, resulting in text that was way too big on some devices when using a scaled Dynamic Type setting. The text sizes in the screenshots you shared were not correc…
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Pull down from the main page.
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To start, make sure you're running 2.0.2. You said in the other thread that you were on 2.0.1, but 2.0.2 is available from the App Store and from TestFlight.
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[JavaScript Error: "InvalidPDFException: Worker 'import' failed: {"existingAnnotations":[],"error":"{\"message\":\"The PDF file is empty, i.e. its size is zero bytes.\",\"name\":\"InvalidPDFException\"}"}" {file: "chrome://zotero/content/xpcom/pdfWo…
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If you can't get it to work, you could perform a manual installation, but it would be better to get it to install automatically.
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macOS should be showing you a permissions prompt that allows Zotero to perform the installation. If you're not seeing that, it's possible you accidentally denied access the first time. You can try deleting Zotero from Applications and reinstalling f…
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No, your storage quota doesn't affect data syncing (including annotations) and never causes items/files to disappear from your library. Can you post the zotero.org URL after selecting the item in question in your web library?
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Sorry, I'm saying we'd have to add support for it. The parameter doesn't exist now.
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See https://www.zotero.org/support/adding_items_to_zotero#manually_adding_items, including the note at the end.
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We've built a new plugin that uses the JS API, but we're waiting on additional changes from Microsoft before it can be released. Note that the Windows .dotm is digitally signed, and your institution can continue to block all other macros and add th…
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(But if you're comfortable using the beta and reporting bugs here, as you did, that's great.)