dstillman
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- dstillman
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Comments
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See Troubleshooting Problems Saving to Zotero. (This is mostly about the desktop app, though. Do you really mean that you're trying to save directly to the web library? Why?)
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Updating to the latest version won't affect your data. You should always be running the latest version, and the only reason you wouldn't be is if you changed a hidden setting or something on your network is blocking updates. We can't help you furthe…
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(This is Zotero 7.0.6. It's BBT 7.0.8.)
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Note, too, that you're running a version of Zotero from September 2024. You should install the latest version from the download page and figure out why you haven't received automatic updates in six months.
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For problems with a plugin, you'll need to contact the plugin developer.
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It might have been a temporary issue. Try again now.
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Is this still the case? If so, can you provide a screenshot?
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See Files Not Syncing.
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This isn't something we've tested, but you can try the Zotero beta.
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That's after reverting signon.autologin.proxy to false? Do you want me to send a Debug ID for the Zotero startup after running the code? Yes. But then what are you doing that causes the proxy password window to show up?
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What happens if you tap on https://zoterofilestorage.s3.us-east-1.amazonaws.com/ from Safari on your iPad?
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You should also revert signon.autologin.proxy to false for now. To clarify, after running the linked code, when you next start up Zotero, you should get a proxy password prompt with nothing filled in. If you enter the correct credentials, it should …
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This is about a stored file? And you moved the file out of that folder by accident and then went to re-locate it but picked the wrong file, so it copied the wrong file into the attachment's storage folder and uploaded it, and now if you delete the w…
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Can you explain exactly what you're doing to reproduce this, step by step? The way you use the plugin is by pressing Add/Edit Citation to insert citations into the document. Once you insert a bibliography with Add/Edit Bibliography, it's automatica…
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An app update would never cause you to lose items, no. A handful of items were deleted in your library yesterday, and hundreds more were deleted on February 21. If you didn't do this on purpose, you can check your security settings to see if you ma…
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Not totally clear what you mean, but I'd guess that you're saving the file in the wrong format: https://www.zotero.org/support/kb/existing_citations_not_detected
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Yes, or again, Shift-Down-Down-Down + Enter, for ~1/2 the keypresses.
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Same as you did before — you can email it to support@zotero.org.
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See Files Not Syncing, and if you're still having trouble provide the requested info. (Your debug output doesn't show anything relevant.)
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You're talking about 1) having multiple selected items in Zotero, 2) adding the first one to the citation, and then 3) space bar in the input field causing the next selected item to be selected? That was a bug if anything — it certainly wasn't inten…
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Probably not, but you can send it and we can see if there's anything obvious.
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You might have some sort of configuration profile on your device that's causing it to connect via a VPN or other proxy server. This is an extremely standard Amazon Web Services service that powers much of the web. It certainly has a valid security c…
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1. Avant j'avais les détails concernant l'article (info, notes, type d'article ...) sur la droite mais maintenant cela s'affiche en bas de mon écran ce qui n'est pas pratique. You either switched Zotero into Stacked mode or your window is too narrow…
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For problems with a plugin, you'll need to contact the plugin developer.
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Yes, only files synced via Zotero Storage are available in the web library. (Zotero servers don't have access to your WebDAV credentials, of course.) The Android app supports Zotero Storage and WebDAV.
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As adamsmith says, those files are managed by Zotero, and you shouldn't be touching them. Those folders exist for linked files as well as stored files.
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@Trinity195: This should already be fixed in the latest version of Cisco Secure Endpoint: https://forums.zotero.org/discussion/comment/486950/#Comment_486950
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This should be fixed in the latest version of Cisco Secure Endpoint: https://forums.zotero.org/discussion/comment/486950/#Comment_486950
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There could have been unresolved changes by someone else that you accepted or something like that. Or it could be some Word bug. It's not any sort of common problem. I'm afraid there's just really not much we can say here. If you have backups of th…
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There's some confusion here. A highlight is just a kind of annotation — there's no such thing in any PDF reader as a highlight that isn't an annotation. similar to what you would get if you annotate a PDF in a different software and then import it t…