Upgrade Storagedstillman
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- dstillman
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Comments
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For problems with a plugin, you'll need to contact the plugin developer.
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That's a 403 Forbidden error from your WebDAV provider.
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If you go to Tools → Developer → Run JavaScript and run the following code, what's the result? return await Zotero.DB.valueQueryAsync("SELECT COUNT(*) FROM items WHERE itemTypeID=(SELECT itemTypeID FROM itemTypes WHERE typeName='annotation') AND it…
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You're getting a 429 Too Many Requests error from your WebDAV provider. That's all we can tell you.
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We'd want to see a Debug ID for a sync attempt that failed, but this is likely an issue with your internet connection.
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Can you provide a screenshot of what you're seeing? I assume you know you can increase the interface font size from the View menu?
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You'll need to say more. See Steps to Reproduce for the kind of description we need.
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You'd need to say what the actual problem is that you're experiencing, but you should restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the …
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It's not really possible to say with a custom configuration like this, but your database might have gotten corrupted, or you might have ended up pointing to a different directory than the one you were using. For what it's worth, your .bak file, whi…
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If you're referring to saving from the browser, we always need an example URL.
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Email support@zotero.org with details.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. (That's also not a valid Report ID, so we'd need another one. Copy and paste — don't try to retype.)
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Whether metadata can be retrieved depends entirely on the specific file. https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
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For problems with a plugin, you'll need to contact the plugin developer.
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Do you mind saying what plugin? This should also be reported to the plugin’s developer.
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No, this is where all support happens. We can't help you if you don't provide the information we ask for.
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"relations": { "dc:relation": [ "0": "zotero://open-pdf/library/items/XTTNYBEV?page=1&annotation=8F9JA2G7" ] } Some of your annotations somehow have related-item relations for zotero://open…
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Did you confirm that all traces of Zotero (including the invisible tab and all mentions of Zotero.dotm) are gone from Word after deleting Zotero.dotm? You need to verify that the version you're installing via Zotero is actually the version being use…
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The Pages metadata field is for page ranges for book chapters. You insert page numbers for a given citation when inserting the citation. See Customizing Citations.
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Zotero won't leave the word ribbon but there is nothing in the startup folder. Then that's not your active Startup folder. See https://www.zotero.org/support/word_processor_plugin_manual_installation#locating_your_word_startup_folder
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@rijkbaars: https://www.zotero.org/support/kb/safari_compatibility#extension_not_showing_up_save_button_missing_or_flickering
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@thomasam4: You're welcome to read Attachment Title vs. Filename to understand exactly what changed and the reasons for it, but just insisting that a documented change is "obviously an unintended bug" is not productive. If there's something you don'…
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(That's step 3.)
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An "item note" is a child note of the parent item, so if this is a standalone PDF, you'll need to create a parent item before you can add a note. https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
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Follow these steps: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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(Yeah, none of those matter at all. I don't know where they got that.)
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Only a handful of items in your library have been deleted in the last couple months, but many items were deleted on September 20th. Neither updating nor syncing a new device would delete your data, but if you deleted data by mistake in September an…
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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I mean, it's certainly not for security reasons — there's nothing inherently insecure about open-source software (and many people would argue it's safer because it can actually be audited for security vulnerabilities). The license under which Zoter…
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Can you provide an example DOI you're trying and a Debug ID for doing so?