I found a fix that worked on my iBook. I went to System Preferences, Network tab, then I clicked on Use Passive FTP Mode in the Proxies tab. Seemed to fix the problem. Maybe I'm paranoid, but since I am totally ignorant of this stuff I'm worried about messing something up. Does this compromise my firewall at all?
Report ID: 1082528361I am getting "An error occurred communicating with Zotero. Please ensure Firefox is open and try again."
Okay I have tried all of the trouble shooting tips that have been posted and so far nothing works.
I get the same error message in a new document, in the old document, in a document that I have copied and pasted etc... So far nothing has cleared this error. I will gladly send a copy of the document to you to try as well.
Also when I tried your debug output nothing happened. The terminal said there was "No Document/file found"
Upload image file with the file dialog or by dragging and dropping images onto the dashed region