communicating with Zotero [from Word/OO]
September 1, 2009
I had the problem where the Word Zotero add-in could not communicate with Firefox to put in new citations into the body of the document, so I deleted the bibliography. Subsequently I was able to add it back no problem, and also to add new citations.
September 9, 2009
I wanted to endorse/remind everyone about
word processor plugin troubleshooting page
to deal with this issue. If you have reasonably up-to-date versions of everything (firefox, zotero, plugin) and you suddenly encounter the communication error, do NOT immediately reinstall a bunch of software or crawl back to Zotero v1...
troubleshoot your Word/OO document first
then move on to the other instructions if necessary.
For me the problem was I had been editing a Word 2007 doc
with track changes enabled
. Bad idea. The fix: a select all/copy/paste of the entire contents of the problem document into a new document with no change tracking, followed by a "Zotero Refresh" via the plugin's toolbar. Two of the plugin's "add citation" windows popped up during the refresh and I had to hit "cancel". Problem solved...thanks Dan!
September 11, 2009
edited September 11, 2009
Hello, I am using Openoffice 3.1, and the latest Zotero plugin (2.0a2), as well as an up to date version of firefox.
When I click the insert citation icon in the toolbar in OO, nothing happens.
I have tried uninstalling / reinstalling the plug-in and it hasn't helped. Have also looked through the troubleshooting pages and nothing seems relevant to my situation as I'm not getting any error response.
I am new to both Zotero and OpenOffice and feeling a bit lost at the moment. Any help would be great!
September 14, 2009
i'm having trouble to install the plug-in
Mac OS X 10.5.8
Word 2004 (Mac)
i tried both plug-ins 1.0b3 and 2.0a2, just in case
but 1.0b3 says, when i try to drag "zotero.dot" :
"the volume for "drag here to install" cannot be found."
though 2.0a2 installs succesfully, nothing happens, since it's not meant for my word version.
what else can i do?
September 18, 2009
This thread is no longer relevant for Zotero 2.0b7 and later.
All the information we have for the Zotero 1.0–era communication error is on the
. If none of the suggestions there work for you, consider upgrading to Zotero 2.0.
This thread is now closed. It will be missed.
This discussion has been closed.
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