Report ID 1435470020. Windows XP SP2, Word 2003, latest versions of plugin, Zotero and Firefox. Getting Communication error message. Is the promised new version going to fix this?
No, it doesn't work in brand new (i.e. empty) documents, or existing ones.
Followed the instructions in the link, but despite setting the debug log to true, when I reopened Firefox, nothing happened that doesn't normally happen
I eventually managed to work out how to copy the contents. I have now sent the content to support.
Zotero doesn't exist as an application as far as I can tell, so I can't simply give it authorisation to pass the firewall.
Also, it is internal to the computer, so how does the firewall actually affect this?
Have the same problem - communication error - regardless of new or old files.