Hi, I've been using zotero for a while now but I'm recently encountering problems. I cant add or edit citations. it just shows an empty dialogue box to select from. I'm using office 365.

I have an official Office 365 license including Word

I am trying to add citations in office word 365 using window 10 to zotero, but its not showing zotero Ads-in.

Microsoft Office 365 ProPlus

I'm having trouble getting the Zotero ribbon to appear in my current version of Word. (2016, Office 365 version). I am using Standalone 5.x

Office 365 Word. Windows 10 Pro and latest downloaded version of Zotero.

When I try to insert a citation into Office 365 on either my Mac desktop computer or laptop I get the following message:

Edit: The problem exists only on my PC (Windows 10, Office 365) and not on my Mac (gen 4.0.23).

@adamsmith @adomasven I just installed Office 365 and now the problem seems to be fixed. I'll keep you posted, but hopefully this will work smoothly now.

I am having the same problem, using Office 365 on Mac.

We were using the desktop version of Word that comes with Office 365 (i.e. not the online version).

Same problem here. Since switching to stand-alone zotero, it keeps crashing ( MS office 365). Error messages are: Zotero experienced an error updating your document. The remote procedure call failed [

Im using the 2017 MacBook Pro and manually installed and integrated zotero and word from office 365. Tool bar is there and Ive followed all troubleshooting instructions, but any time time try to site

I'm in a very long document (113,000 words) on Word Online via onedrive, on a Mac (Office 365). Zotero keeps crashing and is very slow, and word too keeps crashing.

forgot to say that the word version I am using is Microsoft office 365 Proplus, version 1708. I think an update was installed automatically yesterday evening.

I am using Microsoft Office 365 Proplus Version 1712 Build 8827.2148

"Microsoft Office 365 ProPlus

I am using Word 2013 (as part of Office 365 if that has any relevance?) on a university network. And most recent update to Zotero Standalone.

I am using Office 365 and Zotero 5 standalone. This error message appeared and I've gone through the troubleshooting steps on other threads(reinstalling Word plugin, making sure its enabled), but noth

The overhaul will also affect Word 2011. The difference in speed is noticeably faster for me, particularly for smaller documents, where Word 2016 is faster. Both will still slow currently with many ci