I also have the same problem on a Mac (OS X Mojave) running the latest version of Office 365. Clicking "Accept" twice does NOT fix the problem, and instead results in a block of field codes. I have

I installed new Microsoft word for office 365 MSO (16.0.10730.20102) 32 bit.

That’s not possible. Word 2016/365 doesn’t have the option to make floating toolbars like in Word 2011. You can access the commands from the Zotero tab, and you can also add the Zotero macros to the W

Office 365. Does that make a difference?

I renamed the email in Office 365 to rachel.clarke@mydomain.com. It was easy to add this new email to the Zotero account, confirm the new email, make it primary and remove the old email address. It wa

I'm using a new installation of Word in Office 365 (all updates applied). Does this make a difference?

I recommend getting OneDrive and get their subscription. It is cheaper than other online storage. You get a better deal for your bucks, $6.99 a month for 1 TB plan along with MSFT Office 365 suite, an

Using Word from Office 365.

Hi, I've been using zotero for a while now but I'm recently encountering problems. I cant add or edit citations. it just shows an empty dialogue box to select from. I'm using office 365.

I have an official Office 365 license including Word

I am trying to add citations in office word 365 using window 10 to zotero, but its not showing zotero Ads-in.

Microsoft Office 365 ProPlus

I'm having trouble getting the Zotero ribbon to appear in my current version of Word. (2016, Office 365 version). I am using Standalone 5.x

Office 365 Word. Windows 10 Pro and latest downloaded version of Zotero.

When I try to insert a citation into Office 365 on either my Mac desktop computer or laptop I get the following message:

Edit: The problem exists only on my PC (Windows 10, Office 365) and not on my Mac (gen 4.0.23).

@adamsmith @adomasven I just installed Office 365 and now the problem seems to be fixed. I'll keep you posted, but hopefully this will work smoothly now.

I am having the same problem, using Office 365 on Mac.

We were using the desktop version of Word that comes with Office 365 (i.e. not the online version).

Same problem here. Since switching to stand-alone zotero, it keeps crashing ( MS office 365). Error messages are: Zotero experienced an error updating your document. The remote procedure call failed [