Upgrade Storagetroubleshooting missing Word 2016 (365 version) ribbon
I'm having trouble getting the Zotero ribbon to appear in my current version of Word. (2016, Office 365 version). I am using Standalone 5.x
I've checked that Zotero word Windows integration is enabled. I've manually installed by copying the Zorero.dotm into the Word startup folder. No dice.
If I open the Zotero.dotm as located in the Zotero program folder, and I make sure that macros are enabled, then the ribbon appears.
If I open the Zotero.dotm located in the Word Startup folder (user/appdata/roaming/microsoft/word/), then word gives an error saying "Sorry, we could not find your file..."
If I open any other word doc, there is no ribbon.
Any suggestions?
I've checked that Zotero word Windows integration is enabled. I've manually installed by copying the Zorero.dotm into the Word startup folder. No dice.
If I open the Zotero.dotm as located in the Zotero program folder, and I make sure that macros are enabled, then the ribbon appears.
If I open the Zotero.dotm located in the Word Startup folder (user/appdata/roaming/microsoft/word/), then word gives an error saying "Sorry, we could not find your file..."
If I open any other word doc, there is no ribbon.
Any suggestions?
Also, follow the steps here:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#windows