Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
If you're not already logged in in the default browser, you can just copy the URL to another browser.
-
No, I mean Zotero plugins in Tools → Plugins. Nothing to do with Zotero’s Word plugin.
-
Are you running any plugins? Does it happen with all plugins disabled?
-
They're not automatic tags if they're from a RIS file. Automatic tags are tags/keywords that Zotero extracts automatically from webpages. A RIS file just has regular tags that Zotero imports like all the other standard data in the file.
-
1) You only need to click that manually if you've disabled file renaming (or it's a linked file and you haven't enabled renaming of linked files). 2) What do you mean by "blank"? The attachment title should normally become "PDF", but that's expecte…
-
This would be a problem with your internet connection.
-
I'm not sure what you're referring to? The .dmg is the disk image that you download on macOS to install the desktop app.
-
https://www.zotero.org/support/kb/existing_citations_not_detected
-
What Word version? A Word crash would generally be a Word bug.
-
I don't know what that screen is, but it's not accurate. We don't support SSO of any kind. (We also do support MFA, and you can use Zotero completely anonymously as a local app.)
-
See Troubleshooting Errors in Word Processor Documents.
-
https://www.zotero.org/support/kb/sentence_casing
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
-
Zotero 9.0.4 is the current version of Zotero available from the download page and Help → Check for Updates. 8.0.2 wasn't even the last version of Zotero 8.
-
What Word version? A Word crash is usually a Word bug.
-
The mobile apps only support stored files.
-
Meaning what, exactly? Can you provide a Debug ID from Zotero 9 for an attempt that fails? To be clear, you were using Zotero 8 previously.
-
You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need.
-
No, there was an invalid request from your IP address to a private authentication endpoint, matching a pattern of requests that have been attacking Zotero user accounts over the past several months. That's why you were blocked. There were no other r…
-
Nothing to do with Zotero 9. Google has been making changes to Google Docs that have affected integration. Start by making sure you have Zotero Connector 5.0.208. Don't reinstall anything else. If you're still having trouble, see Troubleshooting E…
-
Not sure what you mean. If you’re having some trouble with Zotero itself, see Reporting Problems.
-
Your IP address has been automatically blocked due to automated attacks against Zotero user accounts coming from that IP address within the last 24 hours. It looks like this may be some sort of Cloudflare VPN?
-
Can you provide a Debug ID for reloading Google Docs and trying to cite?
-
Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
-
We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
-
Update to Zotero Connector 5.0.208 and reload Google Docs.
-
@agyekuma1: Same answer.
-
(You can update a Chrome extension from Chrome’s Extensions pane if it hasn’t automatically updated. Nothing to do with the Zotero app.)
-
You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. Also make sure you've updated to Zotero 9, either via Help → Check for Updates or via the download page.
-
That should be showing a dialog about a modified citation. Are you not seeing it?