Upgrade Storagedstillman
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- dstillman
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Comments
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The WPS plugin isn't developed by us. You'll need to ask the developers for help.
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11. Commenting while highlighting in Read Aloud mode I would like to request a quicker way to add a comment to the current highlight, ideally through a keyboard shortcut. At the moment, I have to pause playback, click the highlight, open the comme…
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The reader disables scripts in HTML files for security and reproducibility. It doesn't matter how you save the files.
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I don't see the particular requests from you — have you already switched networks? — but this would generally be caused by your IP address being blocked due to automated attacks against Zotero user accounts coming from that IP address within the las…
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If you provide a Debug ID for a sync that shows the problem, we can take a look, but generally that would just be a problem with your internet connection (or WebDAV provider if you're using WebDAV).
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Your IP address has been automatically blocked due to automated attacks against Zotero user accounts coming from that IP address within the last 24 hours. If this is a residential IP address, you should check all your devices for malware. If it's a…
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Your IP address has been automatically blocked due to automated attacks against Zotero user accounts coming from that IP address within the last 24 hours. If this is a residential IP address, you should check all your devices for malware. If it's a…
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Upgrade to the current version of Zotero from the download page and make sure you haven't disabled auto-updates. Zotero 6 is no longer supported.
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https://www.zotero.org/support/contact_us If you have a billing question about your Zotero storage subscription or a question about institutional storage plans, email storage@zotero.org.
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This sounds like what was fixed in Zotero 9.0.4 a few days ago. Make sure you’re still seeing this in 9.0.4, and if so provide a Report ID after reproducing it.
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That means an instance of the second one is still in the document. You’ll need to delete it in the document. The linked page explains how you can find it if you’re having trouble. (We have a better method for doing so coming.)
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Email again at support@zotero.org.
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Update to Zotero Connector 5.0.208 and reload Google Docs.
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https://www.zotero.org/support/kb/given_name_disambiguation#other_causes
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Your IP address has been automatically blocked due to automated attacks against Zotero user accounts coming from that IP address within the last 24 hours. If this is a residential IP address, you should check all your devices for malware. If it's a…
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Unless you can clear the document completely and still reproduce the problem, you haven't fully followed the steps there to isolate the problematic sections. If you're having trouble with that, you should share an excerpt with us, as explained on t…
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The version on the download page is obviously the current version. You can find the changelog here: https://www.zotero.org/support/changelog We add GitHub tags manually after a release is out. I've added one for 9.0.4. Thanks for flagging. (And t…
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Again, you'll need to follow the last step of the troubleshooting steps to isolate any broken parts of the document. You can also send us an excerpt that reproduces the problem, as explained there. And we'd need a Report ID in all cases. We can't do…
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The documentation page explains why the classic view was removed and why it can't just stick around forever, so please do read that page in its entirety. Furthermore, the new mode takes much longer to add a citation into WORD. Using the classic view…
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Again, you can send the document to support@zotero.org with a link to this thread if you want us to take a look. Otherwise we can't tell you more than that Zotero saves standard Word fields — the same fields you get if you insert an active date or s…
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That's a different issue, so moving this to a new thread. The last step of the troubleshooting steps linked from the error message would have let you isolate the problem in the document, but you can also see the corrupted citation in the error mess…
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What citation style?
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Update to the current version of the Zotero Connector and reload Google Docs.
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@mariemallew: Make sure you’ve reloaded Google Docs. If you’re still having trouble, provide a Debug ID from the Zotero Connector for reloading the page and reproducing the problem.
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@annastoemkjaer: What browser? 5.0.207 is available for Chrome and Firefox. If you're using another browser, this thread isn't relevant and you should start a new thread with more details.
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https://www.zotero.org/support/contact_us
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You can send the document (or an excerpt of it) to support@zotero.org with a link to this thread if you want us to take a look, but again, Zotero just uses standard Word fields, so if they’re not appearing as fields anymore, that’s by definition som…
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This is for your IT department to do. All they need is the Zotero.dotm file, and they should know how to do it. https://forums.zotero.org/discussion/comment/414466/#Comment_414466
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Do you have "Automatically update citations" disabled in the plugin's Document Preferences?