dstillman
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- dstillman
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Comments
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For problems with a plugin, you'll need to contact the plugin developer.
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Thanks — same as this: https://forums.zotero.org/discussion/125830/zotero-8-beta-help-menu-not-accessible-after-enabling-debug just got a notification telling me the reference I'm adding is a duplicate of something already in my library. This must b…
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Again, you'll need to say exactly what you tried, in your own words, and what happened at each step.
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You'll need to say exactly what you tried, in your own words, and what happened at each step. You should also provide a Report ID. (As it is we don't even know what OS you're running.)
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Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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But that's not necessary. It's just this: Zotero syncs stored files; linked files need to be synced outside of Zotero. Linked files are indicated by a chain in the attachment icon. You can use Tools → Manage Attachments → Convert Linked Files to Sto…
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For Zotero Storage, include the URL from the web library where you're not able to access the file.
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Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin
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@agam2222: Contact the plugin developer and ask them to update their plugin.
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The 500 "Internal error encountered" error when you try to edit an existing citation returned after you added a second tab, or a different error? There have been some issues with tabbed documents, but those are likely unrelated. Can you reproduce t…
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If you're talking about PDF annotations rather than Zotero notes, that's available in the Zotero beta.
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Currently: add again by DOI, select both items, right-click, merge items.
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You're saying this is a tabbed document? Can you provide a Debug ID from the Zotero Connector (not Zotero) for reloading Google Docs and reproducing the problem?
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Select a portion of texte i want to replace by a citation in Elseviewer Harvard mode Replace a portion of text you wrote, or text that already contains a Zotero citation? If you just click your cursor somewhere, not within an existing citation and …
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Yeah, you shouldn't be seeing this now. Basically, there are two different services we can use to retrieve metadata for a DOI registered with Crossref, and the one we were using for most of last month failed to populate the Pages field if there was…
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Can you actually reproduce this now, or are you only seeing this with previously added items?
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Sorry, but we need you to describe exactly what you're changing — include the exact things you're typing — and what exactly the problem is on the other device. Again, you can provide screenshots if that's easier.
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No, a problem in Google Docs wouldn't have anything to do with Zotero Storage. Again, you need to tell us the actual problem or we can't help you. See the link I provided for the kind of description we need.
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https://forums.zotero.org/discussion/comment/496671/#Comment_496671
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We need to see the Library Catalog field too.
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OK, thanks. There's a bug in Google Docs that can be triggered in some documents when using a new, faster integration method, and while we have a workaround for most operations, it looks like we're missing the workaround when editing existing citati…
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There's a bug in Google Docs that can be triggered in some documents when using a new, faster integration method, and while we have a workaround for most operations, it looks like we're missing the workaround when editing existing citations. We'll h…
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OK, yes, we're aware of this. There's a bug in Google Docs that can be triggered in some documents when using a new, faster integration method, and while we have a workaround for most operations, it looks like we're missing the workaround when editi…
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What exactly are you doing when this happens?
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I'm not sure what you're referring to here. See Steps to Reproduce for the kind of description we need.
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Can you provide a Debug ID for Zotero startup through reproducing the problem, using the "Restart with Logging Enabled…" option?
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Can you provide screenshots showing the data from each method?
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You'll need to say what the actual problem is that you're experiencing. See Reporting Problems for the two things we always need in order to help.
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The desktop 'storage' folder is not usable from the Android app, correct. Nothing to do with external files — they're just totally different apps with different architectures. As long as you run a standard WebDAV server, there shouldn't really be a…
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7.0.15.SOURCE.bbf4692b9 You're running an outdated source build of Zotero.