dstillman
About
- Username
- dstillman
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- Member, Administrator
Comments
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Can you provide a Debug ID (different from a Report ID) for an attempt that fails?
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If you're using Quick Copy (clipboard or drag), you need to select the citation style you want from the Export pane of the Zotero settings. (For right-click → Create Bibliography from Item, you need to make sure Bibliography is selected, not Citati…
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That's not a valid Report ID. Can you try again?
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We always need an example URL for problems with saving.
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@gtouloumes: Correct (though it doesn't matter whether the address is the primary address).
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Is this an institutional computer? This is a generic storage I/O error. We can't tell you specifically what the problem is, but the most common cause is having your Zotero data directory on a network filesystem or in a cloud storage folder (where i…
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disk I/O error Do you have your Zotero data directory in the default location on your local disk, or have you moved it somewhere else (e.g., a network share)?
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Can you provide a Debug ID for reproducing this? I don't have Obsidian installed, but I have Visual Studio Code, and if I create a web link attachment with the URL vscode://foo and try to open it, I get a prompt "Allow this site to open the vscode …
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We can't help with configuring Word, sorry. We can only tell you that it's signed (as you've seen).
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Windows file? Do you mean Word file? What version of Word?
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1) Make sure you're running the latest versions of Word and Zotero. 2) Follow these steps: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again …
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Right, the point is that you right-click on the attachment item in the middle pane, select Create Parent Item in the menu, and then click Manual Entry instead of entering an identifier.
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See the sentence before that.
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You just need to create a parent item, one way or another: https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items This hasn't changed in Zotero 7.
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What do you mean by "my app stopped working"? You'll need to say more for us to help you.
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Can you provide a screenshot of where you're looking?
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If you're talking about Zotero, you certainly didn't "purchase" any new version. Zotero software is free. Can you provide some screenshots of what you're referring to?
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Yes, that's just the plan you'll have if you renew.
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1) You're running a version of Zotero from October 2024. You should install the latest version from the download page. 2) Error output is for Zotero developers, not for others to try to interpret. stream.zotero.org is not down — it's a WebSocket se…
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No, that's a misunderstanding. Those instructions are just troubleshooting steps to help figure out why the plugin might not be showing up on a given computer. The plugin is digitally signed. It's your institution that would have to add the certifi…
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That's an HTTP 401 Unauthorized error from your WebDAV server. That's all we can tell you.
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(Though you could create a group library, move them there, and then use the "classic" citation dialog in Zotero 7 or library mode in the upcoming Zotero 8 to limit your search to My Library)
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Preventing them from showing up in the citation dialog when they match a search, you mean? That's not possible.
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Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that…
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[JavaScript Error: "Could not remove the file at C:\Users\[…]\Univ[…]\[…]'s ZOTERO - Documentos\ZOTERO\storage\P8YQIESG" {file: "resource://gre/modules/Prompter.sys.mjs" line: 1231}] Is this a cloud storage folder where you have your data? You can't…
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That's a 503 Service Unavailable error from your WebDAV server. That's all we can tell you.
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I'm not sure exactly what you mean by that. There's not currently a Zotero plugin for Word on iOS, but we're working with Microsoft to make that possible. In the meantime, you can copy citations and a bibliography to the clipboard from the iOS app …
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You're getting a 429 Too Many Requests error from your WebDAV server.
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Or maybe you resolved this? I see that you changed your associated email address.
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I'm not sure why that window isn't appearing for you, but that's not the email address associated with your account. Enter either your username or the correct email address.