cannot log into desktop version.

donnastraver
I cannot log into desktop version, it is updated to version 10.
  • dstillman Zotero Team
    What do you mean exactly when you say you can't log in? What exactly is happening?
  • donnastraver
    When I click on data syncing and try to put in my login information it states that the information is invalid. But I am sure this information is correct.
  • dstillman Zotero Team
    edited 28 days ago
    If you have a username and password field in the Sync settings instead of a Log In button that opens a web browser, you're not using Zotero 10.

    Check your version: https://www.zotero.org/support/kb/zotero_version
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