Upgrade Storagedstillman
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- dstillman
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Comments
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Can you provide a Report ID? Does it happen if you restart Zotero? As far as we know, this is caused by plugins.
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@noah.gordon: We'd need to see a specific example. "Black" is obviously meant for people who preferred the Z7 theme.
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I mean, OK, but then the thing to report would be that you were double-clicking items in the items list and they were not opening in reader tabs? Your report was not remotely that, so I'm not sure why you're swearing at us. In any case, nothing was…
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It sounds like you're just confusing single-clicking an item and double-clicking an item? Double-clicking opens the attachment in a reader tab, where you view the PDF at full size, annotate, etc. All your screenshots are just showing the library tab…
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Again, you have to tell us what the problem is. What exactly are you doing, what is happening, and what did you expect to happen instead?
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(Yeah, the .zip and .prop files are just how Zotero does it, not anything specific to WebDAV. The goal was never to make WebDAV files available on the WebDAV server — just to sync them in a reliable way that would work with all WebDAV servers.)
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You have to say what the problem is.
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And what's the problem, exactly?
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Can you provide the full error? A screenshot — either here or in an email to support@zotero.org with a link to this thread — would be best.
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Not sure what you mean. Can you provide some screenshots?
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OK, so it's happening when clicking straight from an edited field to another field. We'll investigate — thanks.
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Make sure you haven't pinned the Abstract section. It doesn't happen for me with that pinned, but I could imagine some situation where that happened.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If n…
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https://www.zotero.org/support/storage_faq#how_can_i_change_my_current_storage_plan
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You can run 7.0.32 at any time. You don’t need to wait for us or do anything to your data.
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1) Upgrade to Zotero 8. 2) Provide a Debug ID (different from a Report ID) for a sync that fails. But this is likely just a problem with your internet connection.
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See Files Not Syncing. That file isn’t online, so your iPad isn’t relevant.
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Can you provide a Debug ID for reproducing the problem?
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You can’t cite standalone attachments, which have no metadata. See https://www.zotero.org/support/adding_items_to_zotero#standalone_attachments_and_parent_items
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(You mean macOS, not iOS. I've edited the thread title.) Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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Then we need debug output for any of those other startups through the freeze happening. Debug output from where it’s working fine isn’t useful.
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That's the note editor in the library view. That's never had a notes list. The Notes pane appears in the reader view, and that has a notes list, since it's meant to let you pull up or create notes while you're reading a document.
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It works. That item just isn't (yet?) included in Crossref's retractions dataset, despite the entry appearing in the Retraction Watch database search and despite the Crossref API showing the retraction info. We'll report this to them.
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I'm a bit confused by the output you sent. It shows you starting up and then shutting down Zotero, with no obvious problems. Are you saying it's freezing and coming back? (After how long?) Or does the output you sent not show a freeze? The point of…
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We'll look into that, but it's making progress each time, so it should finish for you eventually.
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Are you clicking Refresh after deleting the citation?
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(The proxy banner was broken. Fixed in Zotero Connector 5.0.195. Sorry about that.)
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That doesn't show a sync attempt. Try Help → Debug Output Logging → "Restart with Logging Enabled…" and provide a Debug ID after the first sync fails.