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Run through the debugging broken documents steps.
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Have you tried restarting your computer? Does it work in a new document after a restart?
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Anything peculiar about this document? E.g. did someone else edit this document before your attempt now? Are there tracked changes in between the first and fifth citations?
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We did push a fix for it, albeit not a fully tested one since it is unclear under what conditions the Startup folder gets placed in that location instead of the standard one. Are you having problems with the automatic plugin installer?
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The current highest priority (HighWire) translator seems to indeed produce wrong metadata. You can right click on the Zotero Connector button and choose a different translator under "Save to Zotero" option. COinS seems to work well.
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The last line of the script is: "$CALLDIR/zotero-bin" -app "$CALLDIR/application.ini" $* Would you mind terribly changing the last argument to "$@" (including the double-quotes) instead? Otherwise, it's going to split arguments that have spaces i…
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When you click "Add/Edit Citation" Zotero should pop up a citing window. If you minimize Zotero (instead of clicking away from it) before using the Google Docs plugin then the Zotero window might fail to pop up on top of your browser. Make sure you …
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(although if you have messed around with the field codes in the document then you should restore to the version before changing them. we cannot account for any errors produced by changing field codes)
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You should be able to keep inserting citations in this document. The only problem you would have is if you wanted to update item metadata (authors, titles, dates, etc.) in Zotero -- the cited items in the doc would not update. Could you submit a Rep…
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Do you use any other google docs plugins in this document? If you can produce a small sample that breaks (i.e. after copying one paragraph) the bibliography permanentaly in a document, could you send a link to it (after enabling sharing) to support@…
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Do you have track changes reviews in this document? Does it start working if you restart Zotero and Word? It will most likely start working if you resolve all tracked changes, but it would be really useful if you helped us find this bug by performin…
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The progress bar is displayed by Zotero, not the browser, so you should look through the Zotero windows. If you cannot find a progress bar try restarting Zotero and your browser and try again.
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You should try the step 8 of the debugging broken documents instructions in the copy of this document.
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Does the original document work well if you make a copy by going into File -> Make a Copy?
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I mean, do you see the html code in a bibliography in a new document, or does it update properly?
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After installing Zotero 5.0 make sure you go into Preferences -> Cite -> Word Processors and reinstall the word plugin too. Are you using Fields or Bookmarks to store citations? The version of Zotero still shouldn't cause citations to get unl…
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Does inserting a bibliography work in a new document? You should insert a couple of citations into a new document manually instead of copying anything.
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Does it work well in a new document? Does your Science style come from Zotero or have you modified it yourself?
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What citation style are you using?
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Have you tried restarting your computer? Does it work well in a new document?
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@macsiniuc%20bianca this thread is two years old. Please start a new thread and describe fully what the problem you are facing is. See https://www.zotero.org/support/reporting_problems
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What style are you using? Does it work well in a new document? What version of browser and how old?
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@mgh10100 We have looked at the file you sent us and cannot reproduce the citeproc problem. Could you open that copy of the document, restart Zotero and confirm that you still get that error? If you do, does it happen regardless of where you try to …
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@rebeccarothlib Your problem is completely unrelated from the one in this thread. Please restart Zotero and your Browser, then try citing again. When you press the Add/Edit Citation option in Google Docs look through Zotero windows and ensure a cita…
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We should probably just remove the bibliography from the document instead of display a non-descript error message in such situations, but the error is what it is - you cannot have a bibliography without having cited any items in the document.
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Run through the debugging broken documents steps.
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Does it work if you restart Zotero?
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Restart your browser. When you initiate an operation in Google Docs Zotero will prompt you to log in. Make sure you select the account that owns (or has rights to edit) the document you are trying to edit.
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You can most likely fix this by accepting all tracked changes and/or copying the document contents to a new document and resuming work there. We would very much appreciate if you could send a broken copy of the document to support@zotero.org (not .c…
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It is 99% track changes that is throwing off Zotero. We may have a bug in the integration module, but cannot reproduce it ourselves or fix it without a test case. Make sure that the snippet you produce still triggers the error you are seeing (instea…