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You should run the final step of Troubleshooting Errors in Word Processor Documents on the converted Google Doc in Word (or LibreOffice), or on the Google Doc pre-conversion and share a snippet where the issue is reproducible with support@zotero.org…
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It's possible that some part of localization options in this document, like spell checking is causing a buggy interaction in Word that results in a crash. I cannot reproduce it with the same version of Word and Windows 11 without Finnish localizatio…
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Please provide a Debug ID for an attempt to save on this page.
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Yes, this was a conscious decision. See the discussion
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Restart Zotero, refresh the Google Docs page and provide a Debug ID from Zotero for an attempt to add a citation.
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Restart Zotero and try again.
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See Troubleshooting Issues with Zotero Translators. Provide more information.
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See Reporting Problems. Provide precise information and screenshots.
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Did you follow the troubleshooting instructions? What happened at each step?
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Most likely your file system permissions for Zotero profile directory are misconfigured. You should make sure that you have write permission to it, not just read-only. If it's configured correctly, you should temporarily disable any proprietary sec…
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See Reporting Problems. Provide more information.
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Thanks, I can reproduce this. It will be fixed in the next Zotero Connector release.
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We are able to reproduce this issue with Safari 26.4 and are seeing if we can fix it. We will let you know once we know more. Thank you for the report.
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Do you see this in Chrome? Does it happen in a new document? How are you inserting citations?
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Master-document view of sub-documents is the level where Zotero extension needs to update the numbering of all citations (IEEE style of citing sources). EDIT: My own observations so far reveal that Zotero extension appears to manage it very well. I…
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Templates should be fine, although I'm not sure why you're saving templates with Zotero fields. Master document and subdocuments will likely cause issues, and we don't recommend using them. This warning is wrong for .ott and .odm files in the sense …
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Try in running Zotero in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)
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Restart your computer. What version of Safari are you running?
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You will have to follow the troubleshooting instructions above. Please say in your own words what you did at each step and what happened. Feel free to write in the language you're comfortable in.
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Does it work in a new Chrome profile, or Firefox? Does it work if you disable other Chrome extensions?
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You're running a Beta release of Safari. You should switch back to the non-Beta version.
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https://www.zotero.org/support/kb/connector_zotero_unavailable
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It seems like you haven't provided Zotero Google Docs plugin with sufficient permissions (and there's a bug which doesn't display an appropriate error dialog, that we will fix). You need to restart your browser, and when prompted for additional perm…
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Submit a Debug ID from Safari refreshing the page where you don't get translations, but expect them to appear, e.g. this Zotero Forums page.
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Would you update to the latest available version of Chrome and see if you still see the issue?
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You should restart Zotero in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode), then restart Safari and see if you still have this issue.
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Please provide a Debug ID from Zotero, not the Zotero Connector.
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You will have to follow Troubleshooting Errors in Word Processor Documents. Particularly, there is likely a table in the document, that is causing an issue. If you can isolate it, and share it with support@zotero.org, we will take a look, but you ma…
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What word processor are you using? See Troubleshooting Errors in Word Processor Documents.
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How about using Chrome on Windows? What version of Windows are you using? Do you use autohotkey, or some other software that adds global hotkeys, etc?