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What is this a screenshot of? What OS are you on? Do you actually see high storage usage on your device?
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Provide a Debug ID from Zotero for an attempt to insert a citation into a new document saved in One Drive.
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See Troubleshooting Issues with Zotero Translators and provide relevant troubleshooting information.
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The Zotero tab UI is contained in the Zotero.dotm template. We are continuously testing the addon with the 365 version of Word which is a rolling release going through all major versions, including the 2408 build that Word LTSC was forked from. Unle…
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See Reporting Problems
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You should follow these instructions https://www.zotero.org/support/word_processor_plugin_troubleshooting#mac The ones you linked are for Windows.
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That's odd, I had to go through the Zotero app to select a study, the citation was placed correctly but the red bar is nowhere to be seen. I think you are confused. The classic citation dialog looks very similar to the main Zotero window. If you ha…
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Find your Normal.dotm and move it away somewhere temporarily (like your desktop). Upon restarting Word a new one will be recreated. If it doesn't help, try creating a new Windows user account and see if the Zotero tab appears there.
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If you open Zotero.dotm and go into Word Options -> Customize Ribbon then filter commands from Macros do you see Zotero macros there? If so it's a matter of Zotero tab not appearing in your ribbon, which could be due to ribbon customizations. In …
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The Debug ID looks here like you successfully inserted a citation with the classic citation dialog. Does it work in a new document? If you restart you Mac? Was "Use classic Add Citation dialog" unticked when you produced this Debug ID?
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We do not support citations in captions (as LibreOffice reports their position in the text incorrectly, hence why the caption number is incorrect). You will have to do citations in captions manually. One way to do it is to insert a citation next to …
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You are mistaken. Zotero Connector doesn't use Polyfill.io. "Polyfill" is a generic programming term and while you can find it in our codebase, we're not using Polyfill.io.
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If you temporarily switch Word to English (you might need to change the OS setting and restart Word or your Mac), do the footnotes look correctly?
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Could you describe step-by-step what happens in your browser when you attempt to cite? If you right-click the Zotero Connector plugin in your browser, is the setting for "This can read and change site data" enabled for all sites?
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This isn't a general problem on Linux, so you should start by making sure you're running stable versions of your distro, kernel and wayland.
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The text style is Times New Roman. That is the font. The text style is listed in Word Home -> Style Pane under Current Style. Do you use any macOS application that interacts with your clipboard (like keeps history or modifies its contents)?
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Could you create a Debug ID for an insertion of a footnote citation? If you copy some text somewhere (like here in the Zotero forum) and paste it into a Word footnote does it appear bold? What word text style (name of style) is set for the bold Zot…
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If you insert a footnote into a document yourself and type some text there does it appear bold?
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APA is not a footnote style. Try something like Modern Humanities Research Association style.
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Restart Zotero and refresh Google Docs. Then provide a Debug ID from Zotero for an attempt to insert a citation.
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@bekendall Do you still see this issue? Have you signed up or could google have signed you up for some sort of beta testing of Google Docs UI?
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If you edit the Footnote style in Word is the setting to set the font to Bold toggled? Does this happen with other note citation styles?
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Do you see this in a new document with CMoS?
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Ahja okay. Well, it actually doesn't work at all to uncheck - when I uncheck, I can't use Zotero anymore, and when I close and reopen everything, the box is checked again. When you close the document preferences dialog, Zotero is still working in th…
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Thanks! If I understand you correct there is a waiting time after unchecking the box for automatic citations? No. If you have a document where you previously unchecked automatic citation updates, if you restart Zotero, then the first operation in th…
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It seems like the Google Docs editor is not interpreting the citation Zotero generates correctly. It appears correct in Word or LibreOffice. However we recommend to use our official integration plugin in Google Docs, which will format citations cor…
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When you disable automatic citation updates in a document, the first attempt to insert a citation after restarting Zotero will take a long time (as long as it used to take before). Afterwards, assuming the operation completes successfully, subsequen…
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@dr_avk @veroB69 @SunKatana @AMeganGee do you still see this consistently? If so, is there anything special about your Windows setup that you can think of?
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There's some sort of issue with your LibreOffice installation or configuration. Resetting your LibreOffice profile might help https://wiki.documentfoundation.org/UserProfile
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You need to press Refresh in Google Docs in the Zotero menu after transfering the doc. Make sure you convert it to a Google Docs document first (don't edit as .docx).