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Does it work in a new document? Can you insert citations from your personal library in this document?
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It is very likely document specific. The halving technique shouldn't take you more than 7 or 8 steps to identify the problematic part of the document even if it is over 200 pages long and is designed to be a quick way to troubleshoot issues.
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This is really odd, but you can still use the slightly modified instructions of the step 8 to figure out the problem. Split the document into 2 halves: A, B. Then take a half of B and paste it at the end of A. See if you get the error. Keep splittin…
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Assuming you have a reasonable number of citations for a document of this size (i.e. over 200), the Word plugin will inevitably be slow. This is an issue with Mac Word. Your best bet is to disable automatic citation updates in the document preferenc…
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You can add old-style toolbars via the gear icon (top-right) -> Toolbars -> Zotero
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How big is your document and how many citations do you have?
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What happened when you tried step 8? Did both parts of the document work? What if you remove one part and then recombine again?
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We want to avoid platform-specific features unless it's a limit of a platform itself, that goes for Zotero on different OSes or citing on different word processors. We would still accept a PR for Word-only, but ideally we'd want a comparable feature…
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We would accept a pull request for this, although ideally the functionality would cover both LibreOffice and Word. We cannot do this with Google Docs as it uses links to store citation IDs.
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And if you copy both halves of the document into a new document, you get the same error? Could you produce a Report ID after seeing this error from the integration?
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This is a generic Google Docs error. Sometimes it takes a few hours or even days for them to resolve. There is nothing you can do but wait and try again later.
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Does it work in a new document? Step 8 of the debugging instructions should help you identify the snippet of the document that is causing the issue. Did you not manage to find such snippet?
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Restart Chrome. When you first attempt to use Zotero with the document you will be prompted to select a google account. Make sure you select the account that has editing permissions for the document you are working on.
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From which to which style are you changing? Are your citations currently stored as endnotes?
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You really shouldn't struggle with a document this short and only this many citations, and even if there are problems, you should eventually get an error prompt. Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logg…
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Make a copy of the document and run through the debugging broken documents steps.
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What version of Word are you running? Have you tried updating?
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It should be fine on Windows until you hit about 500 citations in a document.
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That indeed is quite slow. How much did it used to take for the citation dialog to show up before this change? Is it still fast in a new document? Have you tried restarting your computer?
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How many citations do you have in this document? Have you changed citation styles recently? Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Perform the operation that's being slow. 3. …
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Storage quota has no effect on citing. Run through the debugging broken documents steps.
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You should update to the latest version of Zotero and submit a Report ID.
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See https://forums.zotero.org/discussion/comment/324312/#Comment_324312
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What happens if you resize the window?
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Same request: could you submit a Report ID from Zotero?
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Make sure that the citations in both halves of the document are still active. If they are, you should be fine. Seem like an intermittent google bug.
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Restart Zotero. If that doesn't help, revert to non-Beta version of Zotero.
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You get this message if LibreOffice cannot detect your version of Java. See https://www.zotero.org/support/word_processor_plugin_troubleshooting#could_not_create_java_implementation_loader
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Could you submit a Report ID? Have you tried reinstalling the plugin from Zotero Preferences -> Cite -> Word Processors? (You may continue responding in French)
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The newest version of citation processor tripped one of our integration tests, so we had to revert the update.