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The Zotero plugin for different word processors corrects for quirks of each specific processor, and thus formats the citations and bibliography correctly. When copying the bibliography directly from Zotero, we have to export with the format that wil…
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The Zotero Connector snapshot code doesn't save frames, which is a configuration option of SingleFile. We don't because the overwhelming majority of ads on the internet are embedded in frames, and we want to avoid saving those, and unnecessarily blo…
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Due to limitations of Mac Word, the Zotero plugin there is quite slow. For a document that's 300+ pages long you might need to wait a few minutes before the dialog appears. We recommend disabling "Automatically update citations" preference, which w…
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If you sort items in Zotero Library by Date Added, newly added items will always appear on top. Furthermore, there are keyboard shortcuts to copy citation and bibliography entry, find them in Zotero Preferences -> Advanced. As for citing in Goog…
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Word crashing is generally a Microsoft Word bug/issue, not Zotero. Zotero is only using official Word APIs in its plugin. You should make sure you are running the latest version of Word that is available for you. Otherwise, if you can produce a smal…
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Do you see this issue with Zotero Beta? You can install it over or alongside your existing Zotero installation. Your data won't be affected.
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This is a Debug ID from Zotero. Could you provide a Debug ID from Zotero Connector (instructions available on the linked page)?
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@alehandro112 @coruscant @asrelo @fschuman @ddcttrl and others that experience this, could you: 1. Go to chrome://extensions/?id=ekhagklcjbdpajgpjgmbionohlpdbjgc, 2. Toggle the "Developer mode" toggle at the top-right of the page to switched on pos…
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@Nikos_EAP You should see the aborel's link above, and make sure you transferred your document with Zotero citations from Word to LibreOffice correctly. Regarding bibliography updating automatically, this is controlled in Zotero Document Preference…
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Does it occur if you log off and remove other google accounts from your session and only keep one?
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Can you refresh the bibliography in a new document? Does it work with the stable release of LibreOffice 24?
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This isn't really a Zotero issue per-se. Either some anti-virus software is interfering with this file, there is an issue with file permissions, or perhaps even your disk. It's hard to say how to fix this without having access to your computer, but …
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We'd need a Debug ID from Zotero Connector for an attempt to save that fails. Refresh the sciencedirect website before attempting to import.
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Did the plugin work on this machine for you before? Are you using a proxy or some proprietary security software?
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The bibliography insertion is stuck on Zotero attempting to retrieve citations from Word. Which would generally mean that any attempts to update this document, such as refresh it, would have to fail in a similar manner. You could try the final step…
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Do you run Word in full-screen/desktop mode? Does it work if you have both Zotero and Word on the same screen. Make sure that both are visible when you press the Add/Edit Bibliography button.
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We would be happy to look into this, but someone will have to describe what it takes for this to happen? Does it just passively increase in memory? Does it matter which websites you use, or how many tabs you have open?
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Restart your computer and try to remove the file again, then re-add it. If you still see this error, temporarily disable any anti-virus software you have. If you haven't installed anything, then Windows comes with Windows Defender, which you should …
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We have completely rewritten the citation dialog in Zotero Beta. It might be worth installing that and seeing if it works. If it does and you don't encounter other problems, you can stay on the Beta version until the new citation dialog lands in the…
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Beta is now out. Your LibreOffice plugin should update automatically if LibreOffice is closed. If not, you can update it manually in the Zotero Preferences -> Cite. Let us know if the issue is fixed for you.
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@poettli Thanks. I finally managed to reproduce it. The fix will land in the next Zotero Beta build.
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support@zotero.org
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Can you export the item with which you've performed the procedure described above? Yes, I can. Hah. Could you send it to us? Or provide the URL of some item with open-access PDF where the issue can be reproduced with the steps above?
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Can you export the item with which you've performed the procedure described above?
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Yeah, I cannot reproduce this neither on Ubuntu 24.04, nor on MacOS 15.5. I wonder if this is due to some LibreOffice configuration. Can you reproduce on a different machine, or a different user account on the same Mac?
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I have tried only with English words. I just tried with accented French words and Japanese kanji but, strangely, I cannot reproduce with the steps described above. So does this only happen with a specific item? Or does changing the item metadata (e.…
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Can you produce a Debug ID for attempting to insert this note into a new document? Does it matter which citation style you use? Does it matter if the inserted citations have accented symbols (non-standard ASCII)?
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Could you provide complete minimal steps to reproduce this?
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The length of the note should not be an issue, but we haven't tested with notes with 100+ citations, so there could be bugs. Could you binary partition (make copies and cut them in half to identify the problematic one) the note and see if some speci…
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Does this happen in a new test document? See Troubleshooting Errors in Word Processor Documents.