adomasven
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What OS and what version are you running?
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Submit a Debug ID from Zotero for a citation insertion into Google Docs.
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The order is based on the most recently viewed tabs, regardless of their appearance in the tab bar. If you restarted Zotero and some of the tabs have not been viewed since, they will appear in reverse tab bar order (newer to older opened), after all…
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This isn't a general issue. What is the full update number of Windows that you are running? By "refused to start", what do you mean? Did you get an error, or nothing happened? Do you run any proprietary security software?
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Press Escape in the yellow dialog to dismiss it. If you simply switch focus to Word, the dialog just goes to the background, and another click on Add/Edit Citation simply refocuses the already open yellow dialog.
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Does it work if you restart Zotero in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)?
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Your Debug ID doesn't seem to include the initial button press of Add/Edit Citation, but either way, it's very possible that the Zotero Style plugin is somehow breaking this, so you should disable it, restart Zotero and see if it works then.
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This will be fixed in the next version. Thanks for the report.
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Please describe in detail what happened at each step of the troubleshooting instructions. The final step by definition either leads to an empty document or fixing of the problem, so it can't "not work".
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We're unable to provide any troubleshooting for issues with non-official repackages of Zotero, especially for the Beta version. See https://www.zotero.org/support/installation
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You might need to restart Zotero in between attempts to troubleshoot this. Does it work in a new document? If not, could you restart Zotero, then generate a Debug ID for an attempt to add a citation?
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Submit a Report ID after a failed report generation.
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You will have to follow the Troubleshooting Errors in Word Processor Documents instructions
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This will be fixed in the next beta release. Thanks for the report.
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Could you submit a Report ID from Zotero before the crash? Does it happen in a new document?
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See https://www.zotero.org/support/kb/connector_zotero_unavailable
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@jwhitley11 You are saving too many items at once and are getting limited by EBSCO. There is a Zotero Connector Beta version available that will attempt to gracefully handle such cases by waiting and trying to save an item again, although it will ap…
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The sorting of items in the Zotero library has nothing to do with sorting in your document bibliography. The default Vancouver style numbers items based on appearance in the text and sorts the bibliography by appearance, as long as you don't manual…
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The items in your Zotero library are sorted based on columns. You can click on column names in the item tree, to change the sort order, and also right-click on the columns to add new columns that you can sort based on. The items cited in your docum…
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This will be fixed in the next beta release. Thanks for the report!
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Can you restart Zotero in troubleshooting mode again and make sure it is fully loaded (wait a few minutes), then submit a Debug ID for opening the Advanced Search dialog and performing the operations in the above window, waiting for the items to loa…
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@adamsmith @AbeJellinek it seems like there may be a translator issue when adding the item via DOI magic wand where no PDF attachments are detected in Zotero in addition to the captcha window not working when saving via the Zotero Connector
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Does this only happen in Advanced Search? Is browsing your Zotero library fast? The window doesn't freeze completely, right? Only freezes for a minute and then resumes working?
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Can you reproduce this in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)? If so, can you submit a Debug ID from troubleshooting mode?
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Out of interest, how big is the document you are working with, and how many citations do you have? It seems like perhaps Google has recently changed something about its quotas, since this was rarely an issue over the past few years, but we've had …
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Do you get no captcha window at all, just a cross in the progress dialog in your browser? What URL are you saving from? Could you submit a Debug ID from Zotero for an attempted save (after refreshing the page)?
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Provide a Report ID.
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@RacheleFavaretto You have corrupt citations in headlines 1.4.1 and 1.4.2. You will have to remove and reinsert them. It seems that there is a bug in Word for Mac that corrupts Zotero fields if you set a paragraph style that uses the All Caps option…
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You will need to follow the Troubleshooting Errors in Word Processor Documents instructions. It would be best if you could isolate a small snippet in your document where the issue is reproducible and send it to support@zotero.org.
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Submit a Report ID. Is this a new document or some old document you are resuming work on?