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The spacing between footnotes is governed by Word paragraph formatting options. You need to edit/rest them in Word. This has nothing to do with Zotero.
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If you do not have the Zotero app installed into your computer, all saves from Zotero Connector (browser extension) land in the primary library of the user "My Library". You can manually move those items into your group library from it. To save dir…
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See Reporting Problems. Provide more information.
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The new user test shows you that something in your current user config, either in Word, Windows policies, or ThreatLocker are causing this. Particularly, Zotero writes a small file in your configured temp directory, and uses that file to insert rich…
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Do you run any security software on this machine? Is it your personal computer or managed by an institution? Could you create a new test Windows user account and see if it works there?
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Based on this Debug ID you either pressed Cancel in the Document Preferences dialog, or perhaps chose an invalid style. Did you press OK in the dialog? Was a valid citation style selected in it? Does choosing a different style help?
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Provide a Debug ID from Zotero for an attempt to save either of these URLs that fails.
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Restart Zotero and your browser, and open just one Google Docs tab. Make sure you authenticate with the Google User that has the permission to edit that document, if prompted with multiple user choices. Let us know if you still see the issue after t…
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You should test without DisplayLink and Spacedesk and see if it still occurs.
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If any of these PDFs that fail to fetch are public, please provide URLs. Otherwise, provide a Debug ID for a resource that fails to save. Note that you should generally not be saving with Zotero Connector on PDF pages, but instead use the article pa…
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I'm unable to reproduce this on Safari 26.5 or 26.6.2 on macOS Tahoe. Trying to toggle the extension disabled under Extensions tab, and enabled under Profile -> Rob -> Extensions may make it work. We recommend reporting this to Apple, since th…
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You have to press on the Confirm button (arrow), or Enter on the keyboard in the citation dialog to finalize inserting the citation.
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Are you using any non-English spellchecking in Word, and does it still crash if you disable it, or switch to English?
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon Is this a machine managed by your institution (university, etc)?
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What is the full version number of Office that you are running?
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Are you using any non-English spellchecking in Word, and does it still crash if you disable it, or switch to English?
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What version of Word are you using? Do you have any spell checking tools for non-English languages installed? Does it stop crashing if you disable spell checking, or temporarily switch to English?
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See Troubleshooting Issues with Zotero Translators. Provide more information.
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See Troubleshooting Issues with Zotero Translators
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Do you press OK in the Document Preferences dialog after it opens? Are you saying that after that when you press Add/Edit Citation, Document Preferences open again? Could you submit a Debug ID from Zotero for these actions? Does it work in a new doc…
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See the final step on that page and provide additional information.
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I don't think we'd want this in core Zotero, because it would be used by a very small minority of users, but potentially makes Zotero a vector of cyberattacks. But you could do this as an extension. You should make sure you do it securely, but based…
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It's possible that Google Docs serializes old versions of the document (restorable via document history) in the html tags. If PubPeer extension uses that for something, that is a bug in their extension. If this citation data is not available via the…
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I'm not entirely what the problem is. For one, when you remove a citation from the document, its visible text, and it disappears from the bibliography, then it's totally gone from the document. It seems that your LLM confirmed that the Google Docs d…
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See https://www.zotero.org/support/word_processor_plugin_manual_installation
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If even opening Zotero.dotm doesn't make the Zotero tab appear, this is certainly caused by some change by your IT. They should follow https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon…
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This is a Debug ID from Zotero. We need one from Zotero Connector (browser extension), and only for reloading the page, trying to save, and getting an error.
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Try resetting Word Normal.dotm template by moving it away from its default location somewhere else (like Desktop), and restarting Word. If that doesn't help, do you see the Zotero tab if you open Zotero.dotm directly?
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This is something to report to Microsoft, but we've been getting reports like this recently, and they are usually submitted by people who use spell checking in Word (perhaps especially with Germanic languages, but not necessarily). You should see if…
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Does refreshing the Google Doc browser tab alone without restarting anything else helps? After this issue starts happening on a document could you place the cursor somewhere in the body of the text (not a citation), press Ctrl-K (an insert-link dial…