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Zotero is based on Firefox, which itself relies on system libraries as well as packaged ones. This isn't a widely reported linux bug, as such, presumably Zorin includes some non-standard system libraries from other more mainstream distros. Particula…
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Could you temporarily change the language of Windows to English (US) and see if the issue still occurs? You may need to restart Windows in between language changes.
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The line about Typing replaces selected text only applies to Windows. Did you try the rest of the steps and manage to resolve the issue? Does it happen in a new document?
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Follow the standard debug logging procedure at the top of the page, the one under the label Zotero
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We have a fix that we will release soon for Chrome for this. In the meantime you can temporarily use Firefox to save from IEEE where it works correctly.
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If you have modified you or someone else modified Normal.dotm template on your machine, the Zotero tab may fail to appear. You can reset it to default settings by temporarily removing it from its default location. - Close Word. - Press Windows+R, p…
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We've done some testing internally and we may be seeing something like this too, approximately a 2x difference in our testing, although not on the same machine, so the results are not conclusive. Apple updates have slowed the Zotero Word plugin in t…
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There seems to be an issue with arxiv API servers. It should resolve itself eventually.
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Where is the file stored? Does it help if you store it on desktop? Does it help if the file is unsaved? Does it help if you update to the latest version of Microsoft Office?
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Make sure you are running the latest version of Zotero 7 and try again. Also, we don't recommend saving items to Zotero from PDF pages. You should save items from the article page of the publisher, in ScienceDirect case, the one that has the "View P…
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You should still test with a new temporary Windows user account. This may be occuring due to some user configuration either in your account or Word, and testing in a new user account resets those. Otherwise, you may try reporting this to Microsoft …
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What's the full Word version (In Word press File -> Account -> About Word)? Does this happen if you create a new temporary Windows user account and test there?
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If you create a new temporary Windows user account, does the same issue occur there?
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Submit a Debug ID for a slow operation. Are you saying that working on the same document (or documents of the same length, with similar number of citations and citation styles) it wasn't as slow prior to MacOS 26.1?
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See Reporting Problems. Provide more information and steps of what you do and what happens.
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@komalsurana This is a Debug ID from Zotero Connector (browser extension). Please submit one from Zotero desktop application.
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Submit a Debug ID from Zotero for an attempt to insert a citation.
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See Reporting Problems. Provide steps of what you're doing.
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When you see the screen saying "Please wait...", you should look through open Zotero windows (not browser).
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Which word processor and what OS are you using? Did you try the steps in Troubleshooting Errors in Word Processor Documents? Could you submit a Report ID? Regarding 2, create a separate issue and describe precisely what you're doing, or include a s…
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Restart Zotero and refresh Google Docs. Try to use the Google Docs Zotero integration. If no windows appear, look through open browser windows: one might appear for authentication with Google; and open Zotero windows: citation dialog or document pre…
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Yes, to support Google Docs we have to inject our UI - menu and button, on page load. If you disable it, Zotero Connector removes it post-load. This can fail in theory, but this is the first report since we've released it years ago.
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See Debug ID and provide a Debug ID that includes refreshing the page and attempting to save.
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For Safari update to Zotero 7.0.30, where we've released some additional fixes to Safari plugin stability. Zotero Connector is not officially supported by us on Opera, so you should report any issues with it directly to Opera. You can use the Zotero…
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What is your full version of Word (In Word press File -> Account -> About Word)? Can you update to the latest version?
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Thanks for the report, I've create a ticket to track the issue resolution and will post here when it's fixed.
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@Pseudoryx Also, we regularly get reports from users running beta versions of software who are not aware of that, because they followed some guide on the internet to resolve some issue 2 years ago and stayed. As such your claim that Nightly users kn…
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@adamsandell Could you create a new temporary macOS user account and see if you can reproduce any of the issues that you have reported here with the new account? The idea is that a new user account will have fresh Word and OS settings, which may be …
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Firefox 147 is a Firefox Nightly release intended for developers and advanced users, and may have bugs and instability users. Downgrade to Firefox Stable, which is currently version 145.
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Update to Zotero Beta 8.0-beta.19, and let us know if you still experience this.