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@llambovitch The first thing to try would be to reinsert the items that are not updating. Make sure you select the item you want to reinsert from the list labeled My Library and not Cited.
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The UI itself is laggy? Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Perform the sequence of slow operations in the citation dialog. 3. Before doing anything else, return to Help → …
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If you manage to reliably reproduce the issue please let us know.
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Could you create a Debug ID for a failed save from the Zotero client?
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This is expected behaviour. It will update those items upon refresh.
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Just to confirm, can you at least insert citations into this document?
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I'm sorry but we no longer support Windows XP, nor does Microsoft. You should aim to update to at least Windows 7 or ideally Windows 10.
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Could you be more specific about which version of Elsevier Harvard you are using?
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You should avoid running the full refresh on a document, especially in Google docs, unless necessary (like before submitting the paper). With over 350 citations it is expected to take that long.
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Is this running a refresh or something else? The plugin should generally not be hitting this error unless your document is exceptionally long or there is something very specific about it that makes it slow.
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@andfried what citation style are you using?
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[JavaScript Error: "3 is read-only" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 19974}] @fbennett will need your help. @dm5n Would you please run through the step 9 for us with version 5.0.70? Even with a long document it should not t…
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Does it start working if you restart your computer. How about if you name this document with a name that does not have any spaces in it (use "_" instead of " " if you need to). How about if you store it where the full path to the document does not h…
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It is possible that field codes (which is a Word feature that is used for things like page numbers, active date and similar), where Zotero stores the citation information, are causing the instability. Once again, though, if you are seeing crashing w…
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@jlburke This is a known issue that should be fixed in the latest version of Zotero (5.0.70)
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Do you have hyperlinks in this document? Have you tried adding one to see whether it fixes it? Could you make a copy of a document and remove everything but the last page, then refresh the browser tab and see if it still produces the error? If so, c…
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If it opens up the bibliography editor it means that a bibliography is already inserted somewhere in the document. You will need to remove it first to be able to insert it again.
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Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Initiate a Zotero operation from Word and wait for a few seconds. 3. Before doing anything else, return to Help → Debug Output Logging a…
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Yes, this has never been supported. You're not supposed to edit a citation and leave it empty. If you want to delete it - delete it in text.
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When that happens if you look through Zotero windows (by using the mission control or right-clicking on the Zotero icon in the dock) can you not see the citation dialog?
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What citation style are you using in the doc?
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The issue here is related to placing the cursor in non-Zotero-citation links in the document. If you can figure out which link in your document under what circumstances causes this, we will fix it.
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@ilc168 Try the Zotero Beta for the {Citation} bug. FYI, (possibly unrelated, but in case it's useful) I have an ongoing issue that the citation box pops up behind the writer screen despite toggling the relevant setting under "config editor". It is …
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I'm afraid you will have to troubleshoot this yourself or with Document Foundation, since this is a LibreOffice issue. Either security software, permission settings or limited account privileges are preventing you from installing the extension and t…
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You should try resetting your LibreOffice user profile which on windows is by default at %APPDATA%\libreoffice\4\user
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Is this a personal computer?
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If this happens while working on the document normally it indicates a Word problem so you'll have to troubleshoot it with Microsoft resources.
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Also there is no Word 2017. It is Word 2016, 2019 or the 365 version, either of which should update to at least 16.xx, so whatever you have on your desktop is also not up to date. However, what you are seeing is probably unrelated to that given the…
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You should restart your browser and manually navigate to https://ieeexplore-ieee-org.ezproxy.lib.utah.edu/document/8594834 , which will redirect you to your library page and ask you to log in. After logging in Zotero will recognise the proxy and in …
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Which browser are you using? Can you provide steps to reproduce this in a new document? Could you submit a Report ID?