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Zotero inserts this when you press Add/Edit Citation to keep track of where the insertion needs to occur. It should disappear after you finish working with the citation dialog. If it does not, you can manually remove it. If it appears again, see Rep…
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Does saving work fine outside of wechat? Could you provide some links that are accessible on the external internet?
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You can move this window by the clicking and dragging on the red border. Alternatively you can press Alt-Spacebar, and select Move, then move it with the arrow keys.
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If you're running any security software on your computer, it might interfere with Zotero, so you should try disabling that. Could you submit a Report ID?
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You should set up multiple Zotero profiles for different account, and run Zotero with the profile for the appropriate account when saving. If Zotero is closed, and you want to save directly to zotero.org, you need to sign in to the appropriate acco…
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Does it work if you refresh the document tab or restart the browser? Were you connected to network when these errors occurred?
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Please make sure you follow these instructions precisely https://www.zotero.org/support/word_processor_plugin_manual_installation Describe what you did at each step.
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Same as for the poster above, we may be able to help you, but you have to respond to my message about windows being hidden, and submit a Debug ID.
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Does it work if you disable all login items (or create a new temporary testing user account where none are enabled) and restart?
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Does it work if you Quit BetterTouchTool completely by right-clicking the BTT icon in the top menu bar and selecting Quit? Do you have any other utility software installed on your Mac that may monitor your clipboard, e.g. provide clipboard history …
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In terms of moving to a different word processor, see Moving Documents with Zotero Citations Between Word Processors. Since you will not be able to run this command with the table present, you should remove it, convert the document, and then manuall…
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Thanks, this might help and I'll try to look at this approach some time in the future.
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The question is whether you can isolate a small snippet of the document that still reproduces the problem. E.g. just the tables themselves. If not, then the error is likely the result of Google Docs API slowness, or it being triggered specifically b…
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[JavaScript Error: "Could not remove C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 186}] See https://www.zotero.org/support/word_processor_plugin_troublesho…
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We would still ask you to follow the final step of the document troubleshooting steps on a copy of this document, and try to identify if removing some section of the document fixes the issue.
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If you use Zotero refresh in the same document, do you also see this message? See Why isn’t Zotero detecting my existing Google Docs citations?
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Please submit a Debug ID from Zotero, not Zotero Connector.
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When this occurs you should look through open Zotero windows and make sure that the citation dialog or some other integration window may be hiding under other windows. If there isn't a hiding window, you should submit a Debug ID from Zotero. Do not…
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It seems that your version of Word is a from Word Current Channel Preview, which includes updates that may be unstable. You should switch to the current stable channel of Word and then make sure you are running the latest version.
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Does it work if you save the documents somewhere on your C disk?
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Could you save a new empty document and then provide a Debug ID from Zotero for an attempt to insert a citation into it?
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Can you explain in detail, step-by-step what you did? See Reporting Problems
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This depends on the OS that you are running, but assuming Windows, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#windows Since this is presumably a managed computer, it's most likely some IT set group policy that is causi…
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This is a crash from LibreOffice, where Zotero tries to install the plugin on startup. Updating LibreOffice to a stable version will likely fix this.
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The bibliography produced by the plugin uses the "Bibliography" text style in Word. If the style was modified by you or someone else, then the bibliography will be formatted incorrectly. You can reset the Bibliography style by changing your citation…
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Restart Zotero. Try with a different browser.
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Did you import this document with Endnotes into Google Docs by any chance? If you did, that's most likely the reason why the option was available in the first place.
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I'm not sure what the problem is. See Reporting Problems and describe step by step what happens and what you expect.
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Zotero citation follow the text style, including font size, of the surrounding text in which it is inserted. If that is not the case, you would likely have to follow the final step of Troubleshooting Errors in Word Processor Documents to figure out …
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#word