Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
If you saved a Google Doc file and are editing it with Word, you should see Moving Documents with Zotero Citations Between Word Processors
-
What about if you name your newly created dotm file that you place in the Word startup folder "Zotero.dotm"?
-
If you open a new Word document, go to Save As, and change the save format from "Word Document (*.docx)" to "Word Macro-Enabled Template (*.dotm)", then place the saved file into Word startup folder, and remove Zotero.dotm, do you still get this beh…
-
In that case you should submit a Debug ID for an attempt to add a new citation into your existing document, and you should also describe what you did step-by-step and what happened.
-
See Reporting Problems
-
You should read the Why isn’t Zotero detecting my existing Google Docs citations? page carefully, which explains every way that Zotero citations can get unlinked in a Google Document. Regarding documents that are 100 pages or longer, Zotero integra…
-
You can ask Zotero development questions at zotero-dev.
-
If you pass the cloudflare check in Edge by manually navigating to the ris file, do saves from Zotero Connector still continue to fail? Zotero Connector uses the authentication of your browser to fetch resources, so if your browser is not blocked, i…
-
@rfmoral Your issue was that the citation dialog for new citation is opened by Zotero, but doesn't automatically appear on top of Google Docs. This behaviour is controlled by Windows and we are unable to force the dialog to always appear on top. Whe…
-
When you press Add/edit citation did you look through open Zotero windows to see if the citation dialog appeared, but simply didn't pop up on top of other windows?
-
This is when Word launches by itself, not when you open it?
-
@mplentz @briemcgrievy @Xomby @julieann992 Could you download process explorer and when Word launches itself again open process explorer and check under what program is Word's parent. Double-click the entry for Word and switch to Image tab, then see…
-
This is a Debug ID from Zotero Connector. Please provide one from Zotero.
-
Restart Zotero and Google Docs. If it still doesn't work, provide a Debug ID from Zotero for an attempt to add a citation that fails.
-
Does your main Firefox profile use stricter security settings than the default? If so, could you try relaxing some of them and seeing if it starts working with your main profile and lets us know which setting is causing the issue?
-
Does it work in a new Firefox profile?
-
It seems like Zotero Connector is having issues connecting to Google Docs. This could be internet interruptions or security software interfering. Could you submit a Debug ID from Zotero Connector for an attempt to cite if you're still seeing this?
-
See https://www.zotero.org/support/word_processor_plugin_manual_installation . Particularly, make sure the your Word Startup folder is set to the default and that Zotero.dotm is present there.
-
Does restarting Zotero or your Mac help?
-
Submit a Debug ID from Zotero Connector for an attempt that doesn't work.
-
The citations appearance depend on the citation style that you select in the Document Preferences of the Zotero plugin.
-
What is the full version number of Word that you are running? Did you try updating? Tell us what you tried with the final step of Troubleshooting Errors in Word Processor Documents instructions and what happened.
-
Seems to be a Google Chrome regression. We've created a ticket to track it and will let you know here when we know more. A fix might come from Chrome or we might need to make a workaround.
-
Could you post the URL of the page that you are saving?
-
You should submit a Report ID. Generally, the Word for macOS plugin is unstable on some, especially older, Macs due to technical reasons. It might help to split your document into multiple documents by chapter and work on them separately, or move to…
-
This is fixed in Zotero Connector 5.0.182. It should update automatically, but you can also check for updates in the extension manager of your browser.
-
What happens if you select the full contents of the document, copy them, then paste into a new google document and attempt to insert a citation into that new document? Could you submit a Debug ID from Zotero for attempting to insert a citation into …
-
Does it work if you copy the contents of the document and paste them into a new Google Doc?
-
The document you shared only includes an unlinked citation. If you press Zotero -> Refresh in the document, and the citations you are trying to copy are unlinked, then copying them will also result in unlinked citations.
-
See the final step of Troubleshooting Errors in Word Processor Documents. Share a copy of a doc with support@zotero.org and steps to reproduce the issue. It's best if you can recreate a doc that reproduces the issue from scratch, or at least cut the…