Upgrade Storagemvasilak
About
- Username
- mvasilak
- Joined
- Roles
- Member
Comments
-
Hey @marmau, it seems that this crash occurred in the PDF reader. Is it a specific PDF file that caused this? Can you reproduce it? If so, can you please mail it to support@zotero.org and mention this thread..
-
Thanks for the extra info, we pinpointed the issue, and we will have a fix in an upcoming version.
-
Hey @Zensunni, can you please record a video of this issue? You can share a link here, or mail it to support@zotero.org mentioning this thread.
-
Hey @Jeremywen, can you please describe what you were doing when the crash occurred?
-
Hey @Wilson_wangwang, did the crash occur just after you re-installed? Did you sign in before the crash, or were you already signed in? Furthermore, did you have the app installed before re-installing? Finally, has it occured more than once? Tha…
-
Can you please describe what you were doing when the crash occured?
-
Hey @kevin.buckle1, can you reproduce this issue consistently? If so, can you please let us know the doi that causes it?
-
Hey @nhunchak, was this an one time occurence, or can you reproduce this issue consistently?
-
This issue has been fixed in later versions, please update your apps.
-
Hey @Heysajeel, can you please provide some more info. - What type of annotation were you creating? - Were you adding a text comment to the annotation? - Did you use an apple pencil? If yes, which version? Both for the annotation creation and commen…
-
Hey all, this type of search is not yet implemented in iOS/iPadOS. It's planned for the future, but with no specific outlook.
-
You are using an old version. Please update your apps.
-
You are using an old version. Please update your apps.
-
You are using an old version, this issue has been fixed in later releases. Please update your apps.
-
Please update your apps, this issue has been fixed in later versions.
-
The issue happens because the text used in the PDF is a bit malformed and currently the iOS/iPadOS Zotero app is too strict, and it crashes when this malformed text is used. We have a fix though, which will be included in the next update.
-
If the documents are scanned without OCR, then it's just pages of images for Zotero, there are no characters to be selected for highlighting/underlining. Other readers may perform OCR on the fly to allow you to select characters, to some extend, but…
-
Can you check if this happens for a specific document only, or for any document you try to annotate?
-
The screenshots are from the macOS version. Which version do you have an issue with? The iOS/iPadOS one or the macOS desktop one? Maybe you can share a video of the exact issue you have?
-
Hey @Limm0405, can you provide some more info? In the debug log you sent there is only an ink annotation added and then deleted.
-
Hey @Freelove, for the time being you can select the abstract text, and translate it therfore, when editing the item detals. We'll improve it that is also selectable in non-editing screen.
-
@Tomero if it happened that many times, it seems to be an issue with this specific file, please do mail it to support@zotero.org and mention this thread.
-
Hey @Tomero, does this happens every time you try to highlight this text, or was this an one time occurence? Can you please mail the file with this issue to support@zotero.org and mention this thread?
-
Hey @nbrt, this indeed seems an omission in the iOS app. Thanks for reporting it. Expect a fix in an upcoming release.
-
Hey @mcdonaldmichael, I got a Pencil Pro myself and verified that squeeze works as expected. So to try to find what is happening in your case, can you please answer some more questions: - Does squeeze works as expected for you in other apps? - Which…
-
Hey @andressa_valente, can you please provide some more info? Were you just reading, or were you doing a specific other action? Such as creating an annotation of a specific type, or tapping one to open its details. Were you scrolling at the time? Wh…
-
Hey @dboyk, was this an one time occurence, or is this an issue you can reproduce when performing the same steps? In the latter case, does it happen for other documents as well, or just for the specific one?
-
Hey @LPMHC, can you please provide some more info? What type of annotation were you creating? Was the speech to text for an annotation comment, or something else? Does it happen consistently, or was it an one time occurence? Finally, you have iOS 18…
-
Hello @ylmnice, can you please describe what you were doing when the crash occured? Is this an one time occurence, or is it something that you can reproduce?
-
Hey @snowman173, can you please provide some more info. When you tap the item that starts the attachment download, it just stops after a while? Ideally, can you share a video of this issue? You share a link here, or mail to support@zotero.org and me…