mvasilak
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@mdugganmrcvs latest iOS beta has improved performance when adding new annotations. Can you try it and let us know if it resolves your issue? iOS beta https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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If this happens in iOS, please update the app, it has already been fixed.
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There seems to be an issue with migrating the old data after many versions have been skipped. If you have already synced your data, you can delete the app and re-install. Otherwise, we'll try to fix it in an upcoming version.
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Hey @Wang520525, this WebDAV server doesn't seem to return proper headers. It fails also in the macOS version. 嘿@Wang520525,这个 WebDAV 服务器似乎没有返回正确的标头。它在 macOS 版本中也失败了。
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Hey @fkurfess, did you by any chance didn't use Zotero in this particular iPad for a long time?
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Hey @mdugganmrcvs, can you please - record a debug log while this is happening and share the id here - record a screen recording while this is happening and share a link here or mail it to support@zotero.org mentioning this thread
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Thanks for the additional info @thelivingphilosophy. Can you please also provide the following: - Start a debug log by going to settings (gear icon in libraries list) > Debug Output Logging > Start Logging, then go and create some annotations …
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Hey @Jitr, the log you sent doesn't reveal any issues. Do you see the files and cannot open them, getting some error, or do you not see your files at all? In the later case please check https://www.zotero.org/support/kb/files_not_syncing
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Hey @MarcoMolion, we are aware of this issue. We are working on a fix. Thanks for your feedback.
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Hey @NanHuang1122, can you please mail the paper to support@zotero.org and mention this thread? Is it any selection that crashes, or specific ones?
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Hey @chanzzzz, are you asking for a PDF document? If so, the outline comes from document itself, if there is one Zotero will show it.
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Hey @thelivingphilosophy, can you please provide some more information: - Does this happen in all your documents in the group library? - What about new documents with no annotations yet, or just a small number of annotations? - What is the device mo…
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Hey @vicode, can you please mail this PDF to support@zotero.org and mention this thread? Have you noticed this issue with other documents as well?
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Hey @liuiou, thanks for reporting that, it seems there may be an issue with the restoration of the last document you had open. Can you please try tapping and holding the app icon, so you get the shortcut actions, and the select "My Library"? It shou…
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@thelivingphilosophy It looks like you're the owner of the group, so you should have the proper rights. If you can send the recording, we'll take a look what happens.
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@thelivingphilosophy can you let us know if this happens in your library or a group one, and for the latter case, what is your member role? Furthermore, is it possible that you record the issue in a video and share a link here or send to support@zot…
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Hey @DaringFutures, we have a fix for this in the current beta that you can find in https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @alliej, can you please let us know the version of the Zotero app, as well as if this is your library or a group one, and for the latter case, what is your member role?
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Hey @rbpasker, we found an issue affecting WebDAV connections using digest authentication. Is this relevant to your case? If so, we'll have a fix in an upcoming beta/release.
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Hey @christinadiazfc129, if you want to add a standalone note you can tap the plus (+) button on the collection navigation bar, and select "New Standalone Note". If you rather want to edit/add a note of a parent item, go to the item details screen, …
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@xujchen at the time being, these download actions are added only if you have enabled "Show collection sizes" in settings. We'll improve this in an upcoming version, so the actions appear with this setting disabled as well.
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Can you also try this for me: - Copy the file in your desktop and rename it to not have "ö" in its name. - Add this copy to Zotero desktop and sync. - Start a debug log. - Try to open this copy in iOS. - Stop the debug log and post the id here. The…
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Hey @wuhuichn, thanks for the feedback, we'll look into it. In the meantime, can you please try the following: - tap and hold this item to get the context menu - select the action "Remove Download" - tap again the item to download and open Let us k…
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Hey @chains11, you can rotate the device as desired, the app supports both portrait and lancscape orientations. If you mean rotating the document in the reader screen, without rotating the device, that is not available in the iOS app. You can rotate…
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Hey @kaienne, can you please provide some more info. Were you signed out from Zotero when you launched the app, and it crashed during signing in?
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You have to be more specific. Have you checked the documentation, e.g. https://www.zotero.org/support/creating_bibliographies ?
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Hey @xujchen, unless all items/collection/subcollection is empty or you don't have editing rights, you should see an actions menu. Can you please post screenshots, or even better a small video, of this happening?
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Hey @charlotte27, this debug log doesn't record an attempt to download a PDF attachment. Can you please start a new debug log, try to download such a PDF that fails, and then stop the log, and post the new id here? To start/stop a debug log, go back…
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Hey @VictoriaJp, can you please describe the issue you are reporting?
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Hey @lxxha, can you please describe the issue you are reporting?