Upgrade Storagemvasilak
About
- Username
- mvasilak
- Joined
- Roles
- Member
Comments
-
We found what probably causes this. Expect a fix in an upcoming release.
-
So far, I haven't manage to reproduce the issue on my side. Can you please start recording a debug log, and try to reproduce it a few times, as you do in the video recordings, and then stop recording and share the debug log id here?
-
Can you remember if you were just reading a page, or scrolling to another page? Can you reproduce the issue, or was this an one time occurence?
-
Do you remember exactly what you were doing? Just reading a specific page when the app suddenly crashed, creating an annotation, moving to another page, something else? Can you reproduce said issue, or was this an one time occurence?
-
Hey @mooniemoon, since this happened several times for you, can you replicate it with exact steps? If so, does this happen only when you open a specific document? How many windows of Zotero do you have open? Is it only one, and you are just closing …
-
We are going to add long tap context menu with the Copy action in all fields, in an upcoming version. Thank you for the feedback.
-
I did ask for further clarification, and they did confirm once more that this is expected behavior. It may vary for each user due to accuracy, especially for those documents that have tighter text. So unfortunately for the time being, this is not so…
-
We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Hey @piiiesk, can you please clarify if this issue happens when you try to sign in, or when you launch the app while signed in previously?
-
You have an old version of the Zotero app, please update your device to at least iOS 16.6, and then update your apps.
-
AFAIK, words in this context are split according to space, commas, periods, and other such delimiters, which unfortunately doesn't work well for languages such as Chinese where breaks are not used between consecutive words. So not so much of a bug, …
-
Can you consistently reproduce this issue? If so, can you please provide a screen recording of this happening?
-
Thanks for extra info you shared with us. What you experience is not a bug, but that's how the third party library we use to display and annotate PDFs works, for any language, not just Chinese. If you use touch-based or pencil to e.g. highlight a …
-
Can you let us know which device, iOS version, and Zotero app version you see this issue in? Does it happen for all documents, or certain ones? In the latter case, can you share such a document with support@zotero.org and mention this thread? If you…
-
Can you please describe what you were doing when the crash occurred?
-
Please update iOS to at least iOS 16.6 and the update Zotero to the latest version.
-
The feedback we got so far from the third party is this: "This is actually expected behavior. Since moving between lines happens while normal motion of the hand triggers the selection jump. This of course can be more drastic for documents where th…
-
Hey @isabella_c_brown, can you reproduce this crash consistently or was it an one-time occurence?
-
Can you be more specific? Does this issue happen repeatedly, or was it an one-time occurence?
-
Hey @Ravii_22, does it crash everytime you try to launch the app? The crash seems to be due to a bug which we'll fix, but it is triggered from a WebDAV misconfiguration when trying to download multiple attachments. So in the meantime, can you chec…
-
Hey @jmfranckmagres, Zotero has, among others, an image annotation tool that selects an area, and an ink annotation tool that allows you to draw. The annotations created from these tools can be moved within the page they are in. There were never, i…
-
Can you please be more specific and provide exact steps? Is this crash reproducible, or was it an one-time occurence?
-
Can you please be more specific and provide exact steps? Is this crash reproducible, or was it an one-time occurence?
-
Does it crash every time when you open this file? If so, can you share this file by email to support@zotero.org and mention this thread? In case this is the last file so it restores every time you launch the app, you can tap and hold the app icon, …
-
Can you please describe what you were doing when the crash occurred?
-
You have an old version of the Zotero app, please update to the latest one and try again.
-
Please check https://www.zotero.org/support/kb/files_not_syncing
-
Can you please describe what you were doing when the crash occurred?