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Hey @ysy1023, can you please describe how the crash occured? Furthermore, please update to the latest version.
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https://forums.zotero.org/discussion/123337/ios-crash-when-opening-the-trash
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Hey @fayçal.djebari, can you reproduce the crash each time you highlight this sentence?
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Hey @Slamdunker23, the aforementioned fix is in the latest beta. Can you try it and let us know if it resolves your issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @vinwilbe, does it crash each time you try to open this specific document?
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Hey @pb18citation, can you reproduce the issue consistently, or was it an one-time occurence. If so, can you provide instructions or share a video (you can also mail it to support@zotero.org mentioning this thread). Does it happen for a specific doc…
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Hey @j-mb, can you recreate this crash, and if so, can you please provide the steps or a video recording? When you added the new tags, did you do so on which item type?
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Hey @nbrt, this is the place, you just have to be patient. https://www.zotero.org/support/forum_guidelines#be_patient
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Hey all, if possible, can you please record a screen recording that will show the following: - the scrolling lag you describe when using the pencil to scroll - normal scrolling, using your finger instead to scroll, for the same PDF Share the video …
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Hey @t55, this issue has been fixed in later versions, please update the app.
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Hey @bilisule, unfortunately this seems like an iOS issue, it's not related to the app logic. Can you please reboot your device and try again?
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Hey @prolietary, we have added this feature in the latest beta, but it will also be part of an upcoming release. If you want to test the beta version, please see details here https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Good point @b0c5, we'll do disable it for PDF documents in an upcoming version. Thanks for the feedback.
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Thanks for all the info @grieth, we pinpointed the issue and we'll have a fix in an upcoming release.
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Please describe the issue you are reporting.
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Hey @Zrp2001. this issue has been fixed in the latest version, please update the app.
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Can you also let us know how much available space there is in the device? You can check that in Settings > General > iPad Storage
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Hey @b0c5, in the latest iOS beta we indeed have handled this as part of intra-document navigation, so scrolling to the top should show a Back navigation button, that takes you back to the page you were.
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Hello @grieth, can you please provide a screenshot or screen recording of this issue? You can share it here or mail it to support@zotero.org and mention this discussion.
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Can you please describe the issue you are reporting?
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@jessriedel that's ok, you are right, background app refresh is not of relevance, my bad. Can you try please rebooting your device, open the app again, start the downloads, close the app, and check if the downloads work as expected in the background…
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Hello @Anannyabhowmik, is this an issue you can reproduce consistently? If so, can you provide some more info, or steps to reproduce?
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Hey @jessriedel, this functionality is already available. If you tap and hold on a collection, in the menu there is the action "Download Attachments". This action will continue in the background, if you close the app (not terminate it by swiping up …
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Hey @vanderwateren, is this an issue you can reproduce consistently, or was it an one-time occurence?
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Hey @Gelik0, this issue has been fixed in the latest versions, please update the app.
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@bspaul27 opening in another tab is expected for the web library. Since you can open the files there, can you please try the following: - Make a screen recording of you opening the file and failing in your iPad, and share a link here, or mail the vi…
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Hey all, can you please do the following: - Let us know what type of pencil, iPad device, iPadOS version, app version, you are using. - Record a debug log where this happens and post it here. - Also record a video at the same time, and share a link …
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Can you open these files in the web library? Since this is a group library, can you check with a group admin that the account you are signed in, does have access to the specific library?
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Hey @12345xiao, the debug log you sent just shows a successful sync. If you have another issue, please provide more info.
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Hey @LISHAN33, this issue has been fixed in recent releases, please update the app to the latest version.