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Hey @dboyk, was this an one time occurence, or is this an issue you can reproduce when performing the same steps? In the latter case, does it happen for other documents as well, or just for the specific one?
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Hey @LPMHC, can you please provide some more info? What type of annotation were you creating? Was the speech to text for an annotation comment, or something else? Does it happen consistently, or was it an one time occurence? Finally, you have iOS 18…
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Hello @ylmnice, can you please describe what you were doing when the crash occured? Is this an one time occurence, or is it something that you can reproduce?
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Hey @snowman173, can you please provide some more info. When you tap the item that starts the attachment download, it just stops after a while? Ideally, can you share a video of this issue? You share a link here, or mail to support@zotero.org and me…
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Hey @Rockylzh, thanks for reporting that. The server responds with a status code 429 (Too Many Requests), which for the time being the app doesn't handle correctly. In a future update it will properly treat this as an error. In the meantime, you can…
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Hey @dzx-shanshan, please update your apps, the issue has been fixed in newer versions.
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Hey @yufei54, please update your apps, the issue has been fixed in newer versions.
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Hey @Zeno_PapersGathering, you also got an old version, please update your apps, as the issue should be resolved in the latest ones.
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Hey @mcdonaldmichael, we are looking into this. Can you please let us know what you have selected as the preferred squeeze action? You can find this setting in Settings > Apple Pencil > Actions > Squeeze
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Hey @ysy1023, can you please describe how the crash occured? Furthermore, please update to the latest version.
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https://forums.zotero.org/discussion/123337/ios-crash-when-opening-the-trash
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Hey @fayçal.djebari, can you reproduce the crash each time you highlight this sentence?
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Hey @Slamdunker23, the aforementioned fix is in the latest beta. Can you try it and let us know if it resolves your issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @vinwilbe, does it crash each time you try to open this specific document?
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Hey @pb18citation, can you reproduce the issue consistently, or was it an one-time occurence. If so, can you provide instructions or share a video (you can also mail it to support@zotero.org mentioning this thread). Does it happen for a specific doc…
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Hey @j-mb, can you recreate this crash, and if so, can you please provide the steps or a video recording? When you added the new tags, did you do so on which item type?
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Hey @nbrt, this is the place, you just have to be patient. https://www.zotero.org/support/forum_guidelines#be_patient
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Hey all, if possible, can you please record a screen recording that will show the following: - the scrolling lag you describe when using the pencil to scroll - normal scrolling, using your finger instead to scroll, for the same PDF Share the video …
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Hey @t55, this issue has been fixed in later versions, please update the app.
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Hey @bilisule, unfortunately this seems like an iOS issue, it's not related to the app logic. Can you please reboot your device and try again?
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Hey @prolietary, we have added this feature in the latest beta, but it will also be part of an upcoming release. If you want to test the beta version, please see details here https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Good point @b0c5, we'll do disable it for PDF documents in an upcoming version. Thanks for the feedback.
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Thanks for all the info @grieth, we pinpointed the issue and we'll have a fix in an upcoming release.
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Please describe the issue you are reporting.
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Hey @Zrp2001. this issue has been fixed in the latest version, please update the app.
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Can you also let us know how much available space there is in the device? You can check that in Settings > General > iPad Storage
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Hey @b0c5, in the latest iOS beta we indeed have handled this as part of intra-document navigation, so scrolling to the top should show a Back navigation button, that takes you back to the page you were.
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Hello @grieth, can you please provide a screenshot or screen recording of this issue? You can share it here or mail it to support@zotero.org and mention this discussion.
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Can you please describe the issue you are reporting?
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@jessriedel that's ok, you are right, background app refresh is not of relevance, my bad. Can you try please rebooting your device, open the app again, start the downloads, close the app, and check if the downloads work as expected in the background…