Upgrade Storagemvasilak
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- mvasilak
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You have an older version, please update your apps.
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Hello @malissamorrell, unfortunately this is a third-party issue that hasn't been resolved yet. Thanks for reminding us, I'll nudge them once more, to check what is happening on their side.
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You have an old version, this issue has been fixed in later releases. Please update your apps.
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Hey @DoomedBengal, thanks for reporting this, we have a fix that will be added in an upcoming update to the beta.
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Hey @AlexFree, when selected the "Download Attachments" action for "All Items", did you then close the app while there were ongoind downloads? If so, there is a known issue that may make background downloads fail silentnly. We have a fix for that, w…
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Hey @wootly, do you mean that when you launch the app it crashes immediately? It seems that the PDF document the app tries to open causes this crash. You can tap and hold the app icon, and select the "My Library" action to launch the app without res…
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You have a very old version of the app, please update your apps.
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Hey @Klping, can you please describe what you were doing when this crash occured? It seems that it may be related to a specific document. If so can you reproduce the crash consistently? Can you please mail this document to support@zotero.org and men…
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Hey @wootly, does this happen for a specific document? If so, can you mail it to support@zotero.org and mention this thread? If this happens when you launch the app, you can tap and hold the app icon in the springboard, and select the My Library act…
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You have an old version, please update your apps. The issue has been fixed in later versions.
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Hello @MBAJetteWag, which annotation type did you use, square annotation, or some other one? Is this an issue you can recreate? If so can you please record and share a video? Either post a link here, or send it to support@zotero.org and mention this…
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Can you please describe what you were doing when the crash occured?
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Thanks for your feedback, this is a bug, so expect a fix in an upcoming version.
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You have a very old version of the app, please update.
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Can you please describe what you were doing when the crash occured?
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Can you please describe the issue you're reporting, the log you sent just shows a successfull sync.
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Hey @marmau, it seems that this crash occurred in the PDF reader. Is it a specific PDF file that caused this? Can you reproduce it? If so, can you please mail it to support@zotero.org and mention this thread..
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Thanks for the extra info, we pinpointed the issue, and we will have a fix in an upcoming version.
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Hey @Zensunni, can you please record a video of this issue? You can share a link here, or mail it to support@zotero.org mentioning this thread.
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Hey @Jeremywen, can you please describe what you were doing when the crash occurred?
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Hey @Wilson_wangwang, did the crash occur just after you re-installed? Did you sign in before the crash, or were you already signed in? Furthermore, did you have the app installed before re-installing? Finally, has it occured more than once? Tha…
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Can you please describe what you were doing when the crash occured?
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Hey @kevin.buckle1, can you reproduce this issue consistently? If so, can you please let us know the doi that causes it?
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Hey @nhunchak, was this an one time occurence, or can you reproduce this issue consistently?
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This issue has been fixed in later versions, please update your apps.
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Hey @Heysajeel, can you please provide some more info. - What type of annotation were you creating? - Were you adding a text comment to the annotation? - Did you use an apple pencil? If yes, which version? Both for the annotation creation and commen…
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Hey all, this type of search is not yet implemented in iOS/iPadOS. It's planned for the future, but with no specific outlook.
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You are using an old version. Please update your apps.
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You are using an old version. Please update your apps.
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You are using an old version, this issue has been fixed in later releases. Please update your apps.