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Hey @edward.hsueh, can you reproduce this issue consistently, or was it an one-time occurence? In any case, we have a potential fix that will be part of an upcoming release. Thanks for your feedback.
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Hey @clemjam, For the time being there is no easy way unfortunately, we plan to improve this by adding indent buttons in the keyboard accessory. Currently, as a non-ideal alternative, you can indent a single line by deleting the bullet in this line …
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Hey @juancastagnini, can you please do the following, to further help us pinpoint the issue: - tap and hold this item to get the context menu - select the action "Remove Download" - start a debug log - tap the item again to download, open and get th…
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Hey @gemsfharvey, can you please try the following, and let us know if it changes the outcome: - If you use a specific network to access the internet, can you try on another one? - If this doesn't happen for all your library, can you mail 1-2 of the…
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Hey @Melstanley, can you please provide more specific info? In which part of the app were you typing? E.g. a note, a certain detail field, a certain search field, an annotation comment? Thanks
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Hey @Melstanley, does this happen consistently, or was it an one time occurence? If it was the former, can you please update the app to 1.0.44 and try again?
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Can you please update to the latest version (1.0.44), try again, and let us know if it resolves your issue?
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Hey @CynthiaZJY, can you can try tapping and holding the app icon to get the shortcut actions, and select "My Library". This will launch the app without restoring the last open document, in case it is the reason the app crashes during launch. Let us…
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Hey @educatedspice99, do you see the tag colors sync in the web client? Can you please provide a debug log while syncing the iOS client?
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Hey @Slamdunker23, bookmarks are not available per se, but you can use annotations to emulate them. Use a specific comment you can search for in the annotations toolbar, or use the same color or tag, that you filter for in the annotations toolbar.
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Hey @chirila & @warwickmm, there will be a fix in the next release. In the meantime you can try the latest beta, which contains the fix, and let us know if you still have any issues https://www.zotero.org/support/debug_output#zotero_for_ios
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Hey @Rabinlaurence, can you reproduce this consistently, or was it an one-time occurence?
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Hey @Cyee, it seems that the document you have open, and is restored when you launch the app, may cause an issue. - You can try tapping and holding the app icon to get the shortcut actions, and select "My Library", this will launch the app without …
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Hey @Rose-Dawn-Dew, can you reproduce this issue consistently? If so, can you provide detailed steps, or even better, share a video recording of this occurence?
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@thelivingphilosophy & @alliej can you please try the latest iOS beta, to verify that it fixes this issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Thanks for all your patience @thelivingphilosophy, we have found the issue, and there will be a fix in the new beta. I'll let you know when it is available so you can test it.
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Hey @272240mao, thank you for your feedback. Does this app crash every time you try to launch it?
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Hey @friendstills, you have to describe the issue you are reporting.
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Is it possible you mail as such a PDF to support@zotero.org mentioning this thread, and even point to specific text that with repeated highlight presents this issue? While the logs helped us ascertain what circumstances cause this, we cannot affect …
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@thelivingphilosophy your problem proves a very tricky one to establish. We added even more logging in the latest beta, so please update once more and send another debug log of the issue. Much appreciated.
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Hey @MedHums, copying between libraries is not supported currently by the iOS/iPadOS client, sorry for that. You can perform this action through the web library though.
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Can you please install the iOS beta and create another debug log of the issue? We have added extra logging to help us pinpoint the cause. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Hey @wlh3 and @BobJING, this system feature will be enabled in the next release. In the meantime, you can try it in the current iOS beta https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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Thanks once more @thelivingphilosophy. Can I ask you to perform another test for us? Delete the app completely, install again, sign in, and create another debug log while creating annotations, checking for the locking issue.
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@mdugganmrcvs latest iOS beta has improved performance when adding new annotations. Can you try it and let us know if it resolves your issue? iOS beta https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
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If this happens in iOS, please update the app, it has already been fixed.
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There seems to be an issue with migrating the old data after many versions have been skipped. If you have already synced your data, you can delete the app and re-install. Otherwise, we'll try to fix it in an upcoming version.
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Hey @Wang520525, this WebDAV server doesn't seem to return proper headers. It fails also in the macOS version. 嘿@Wang520525，这个 WebDAV 服务器似乎没有返回正确的标头。它在 macOS 版本中也失败了。
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Hey @fkurfess, did you by any chance didn't use Zotero in this particular iPad for a long time?
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Hey @mdugganmrcvs, can you please - record a debug log while this is happening and share the id here - record a screen recording while this is happening and share a link here or mail it to support@zotero.org mentioning this thread