Upgrade Storagemvasilak
About
- Username
- mvasilak
- Joined
- Roles
- Member
Comments
-
Issue should be fixed in latest version, please update your apps.
-
We have a fix for this in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
We have a fix for this in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Can you reproduce this issue consistently, or was it an one time occurence? In the former case, can you please start recording a debug log and when you reopen the app after the crash, share the debug log id here. Furthermore, if you can please also …
-
We have a fix for this in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
We have a fix for this in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Thanks for the report. We have a fix for this issue, it'll be part of an upcoming release
-
Can you please describe what you were doing when the crash occurred?
-
Can you please describe what you were doing when the crash occurred?
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Fix is in the latest beta, if you can please install and provide further feedback if needed. https://www.zotero.org/support/beta_builds#zotero_for_ios_beta
-
Thanks for the report. We can reproduce the issue, there is some excessive memory use we need to address. In the meantime, since you have already downloaded these files, you can add them without any issue within the Zotero app, by tapping the plus…
-
Can you please provide some more info. Can you reproduce the issue consistently? If so, can you start recording a debug log, reproduce the crash, and then when you relaunch the app share the debug log id here? Does it happen with specific documents…
-
Thanks for the report, we alrady have a potential fix. We'll try to release it soon and let you know when it is available.
-
Thanks for the report, we have a potential fix. We'll try to release it soon and let you know when it is available.
-
Can you please be more specific? Which screen were you in, and what were you doing? Can you reproduce this issue or was it an one time occurence?
-
We can reproduce the issue, and we are working on a fix. Thanks for reporting this.
-
You have a very old version of the Zotero app, please update your apps and try again.
-
We found what probably causes this. Expect a fix in an upcoming release.
-
So far, I haven't manage to reproduce the issue on my side. Can you please start recording a debug log, and try to reproduce it a few times, as you do in the video recordings, and then stop recording and share the debug log id here?
-
Can you remember if you were just reading a page, or scrolling to another page? Can you reproduce the issue, or was this an one time occurence?
-
Do you remember exactly what you were doing? Just reading a specific page when the app suddenly crashed, creating an annotation, moving to another page, something else? Can you reproduce said issue, or was this an one time occurence?
-
Hey @mooniemoon, since this happened several times for you, can you replicate it with exact steps? If so, does this happen only when you open a specific document? How many windows of Zotero do you have open? Is it only one, and you are just closing …
-
We are going to add long tap context menu with the Copy action in all fields, in an upcoming version. Thank you for the feedback.
-
I did ask for further clarification, and they did confirm once more that this is expected behavior. It may vary for each user due to accuracy, especially for those documents that have tighter text. So unfortunately for the time being, this is not so…
-
We have added the fix I mentioned in the latest beta, can you please check that it does resolve the issue? https://www.zotero.org/support/beta_builds#zotero_for_ios_beta