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Can you also please go to the Settings.app > Privacy & Security > Analytics & Improvements, search for any recent Zotero crash logs, and send them to support@zotero.org, mentioning this thread?
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Hey @ArwinPayman, this issue should be fixed in the latest version of the app, 1.0.36. Sorry for any trouble.
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@Inflight we have added window titles in 1.0.36, when a PDF attachment is presented. Thanks for the suggestion, and do provide more feedback if needed.
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Hey @firnhome, you can just send them to support@zotero.org and mention this thread.
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@ece_cz we released two updates, one almost after the other, based on the debug log you have only updated to 1.0.34. Can you please update to 1.0.35 and try again?
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@Ostengel we pinpointed the issue and we'll include a fix in an upcoming version. Thanks for reporting this.
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Hey @yyyhaxx, can you please send us such a PDF file and point us to the text that cannot be highlighted in iOS/iPadOS? You can send it to support@zotero.org and mention this thread. Thank you.
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Hey @Ostengel, same as for the original poster, unfortunately we cannot reproduce this issue. Can you please provide a video of this happening? You can reply with a link here, or send it to support@zotero.org and mention this thread. Thank you.
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Hey @YuXuan0820, you are still using an older version, this issue has been fixed since. Please update to the latest release. Thanks.
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Hello again @Pomulum, can you please install the iOS beta (https://www.zotero.org/support/beta_builds#zotero_for_ios_beta)? We have added a new debug feature that might help us pinpoint the cause of the issue. Go to: - Settings - Debug Output Loggin…
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Hello @timshadel, I tried reproducing this in both iPhone and iPad, but it worked as expected. Can you please provide some more details, like device and app version, or ideally send as a video depicting the problem. By zooming out, do you mean tap …
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@Pomulum can you please export the app database and send it to support@zotero.org, mentioning this thread once more? You can do so by going to: - Settings (gear icon when you go Back from My Library) - Debug Output Logging - Export Database File
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Hello @ming_zhang1, can you please verify your WebDAV account again, and let us know if this fixes the issue or not? Thank you
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@stefaniecg, please update to the latest version 1.0.30, that fixes the issue. Let us know if after that you keep having problems.
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Hey @rockyduggles, we are aware of this regression, and it will be fixed in an upcoming version. Thanks for reporting.
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@Pomulum it seems there is an issue with the app's local database that causes the app to deadlock. Do you have enough free space on the device? Please also try the following, or let us know if you already have. - Restart the device and try again…
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Hey @Pomulum, can you try on your device that the crashes occur, going to Settings > Privacy & Security > Analytics & Improvements > Analytics Data, search for "Zotero", and export and mails us the files to support@zotero.org, menti…
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Hey @samsatp, thanks for letting us know. We 've found the issue, and we'll fix it in an upcoming update.
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Hello, this issue has been fixed in version 1.0.28, please update the app.
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We have pinpointed the issue, we will include a fix in the next version (hopefully soon). Thanks for reporting that.
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We have pinpointed the issue, we will include a fix in the next version (hopefully soon). Thanks for reporting that.
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Hello, this issue has been fixed in version 1.0.28, please update the app.
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This issue should be resolved in the latest version (1.0.28). Please update the app and try again. If the crash still occurs, do let us know.
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Thanks for letting us know, the fix will be part of the next update. In the meantime, if you specifically select Light or Dark Appearance in the reader settings (not Automatic) and close the current document, it should work as expected.
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Hey @vchircov, Arrow keys without modifiers should work, according to selected scroll direction, to move to previous/next page. If that is not the case please do let us know. Regarding (2) I couldn't reproduce this. What are your settings for do…
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Hey @timshadel, it seems that opening such a link while another attachment is open, works as expected. Does this crash occur everytime you try opening this or similar links?
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Hey @warwickmm, do you remember, in both documents, which pages did you delete in relation to the total number of pages? Where there in the 2nd document, that didn't crash, any annotations after the deleted pages?
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Hello @YvesChan, by "keeps connecting forever" do you mean that after starting verification, it never stops and it just shows the spinning activity indicator, so you have to tap "Cancel" to stop it?
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Hey @sara_saljoughi, it seems that this crash takes place when you open the details of an item. Does it happen consistently when you do so? Can you please also update to the latest app version, and see if the crash still occurs and send as a debug I…
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Hello @caoqian199502_nju, your crash seems to take place during a modification of the local database, which may be due to a corrupt database. If you still experience this problem, and you are certain that you have synced all your local changes, you …