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Thanks for the feedback, we'll have a fix for this issue in an upcoming release.
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Hey @2396jh, unfortunately in iOS we do not support creating annotations that cross a page boundary, and those that you create in the desktop, will only highlight/underline the first page part. However, as you can see, the whole annotation text is a…
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The debug log shows failures with status code 429 Too Many Requests. On such a response, the app retries with some delay, for a certain number of times, that's why you just see the activity indicator spinning. Eventually you should get an error. In …
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Hey @yakdl, is this an issue you can reproduce consistently, or was it an one time occurence? In the former case, can you provide exact steps, and also record and share a screen recording of this? Furthermore, were you using an apple pencil, extern…
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Hey @lindows, While the unknown error is misleading on our part, and we'll improve it, the log shows that a request to your WebDAV service failed with 401 Unauthorized. Using the Zotero app, can you download/upload files? If you go to Settings &g…
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Hey @inkyyuki, the app currently adheres to the selected action for squeeze in the Settings.app, unfortunately undo is not among the provided options.
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The debug log you sent doesn't seem to capture any issue. It's just an app launch that resumes reading a PDF file with 75 pages and only 3 annotations. Was that the one you had the issue with? In general, if you create annotations on a PDF file wi…
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You have an old version of the app, please update your apps. You may have to update iOS first.
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Hey @kwakik98, does this PDF have an issue every time you try to open it? If so, can you please mail it to support@zotero.org and mention this thread?
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Hey @kikimaud, does this crash happen consistently, or was it an one time occurrence? Does it happen when you try to restore a specific document when opening?
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Does this happen with specific PDF files, or any item? Do those PDF files have a very large number of annotations? Do you also use the pencil to write the annotation comment? You open the annotation by tapping to get the popup, where you tap "add c…
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Hey @kerrelm, is this an issue you can recreate, or was it an one time occurence? In the former case, can you provide exact steps? Do you use a pencil by the way?
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Hey @Erk111, this crash seems to be related to the document you opened. Does it crash every time you try to open it, or was it an one time occurence? In the former case, can you please mail it to support@zotero.org and mention this thread?
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Hey @warwickmm, we can certainly reproduce this, we'll have a fix in an upcoming release. Thanks for the feedback.
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Hey @presidukes, this crash seems to be related to the document you opened, while a highlight annotation was rendering. Does it crash every time you try to open it, or was it an one time occurence? In the former case, can you please mail it to suppo…
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Hey @wenlinmaomao, can you please describe what you were doing when the crash occurred?
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Hey @Ddd0604, this crash seems related to a specific PDF document. If that is the case please mail it to support@zotero.org and mention this thread. Otherwise, please provide more info on how the crash occured.
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Please update the app to the latest version and try again.
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Hey @neenaliya, can you reproduce this issue consistently? If so, please provide specific steps to reproduce, and if it is limited to certain files, please mail them to support@zotero.org and mention this thread.
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You can open multiple windows of the Zotero app, and have in one the document open and in the other its notes.
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You have an old version of the app, please update your apps.
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Hey all, we found and fixed an issue that is similar to what you reported. Can you please update to the latest version (2.0.4) and provide more feedback if needed? You can find more details in: https://forums.zotero.org/discussion/comment/505566/#C…
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Issue should be fixed in latest release (2.0.2), please update and provide more feedback if needed.
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Fixed in latest release (2.0.2), please update and provide more feedback if needed.
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Fix is part of latest release (2.0.2), please update and provide more feedback if needed.
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Hey @lina1985, can you clarify please, do you have this issue with all PDFs, or specific ones? Does it happen the moment you open a PDF, or by doing a specific action afterwards? Ideally, can you share a screen recording of the issue here?
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Got it. Can you please provide screenshots of the discrepancy between the two different clients?
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Since the files are not at all in your iPad, please check https://www.zotero.org/support/kb/files_not_syncing and proceed accordingly.
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Hey @ciciing, the crash seem to happen when rendering a PDF page. Does it happen for specific document(s)? If so can you mail them to support@zotero.org and mention this thread? Furthermore, can you try the latest iOS beta to check if it resolves th…
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Hey @jkr, the crash report you send is for another issue that has already been fixed. The fix will be released in a future update. It's not related to the langauge the entries are in.