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Hey @ashedryden, can you please mail a few of these documents that you experience this issue to support@zotero.org, and mention this thread? Please also note specific pages and the text that is problematic.
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Hey @angelinamancini, this issue has been fixed in the latest relase, please update the app.
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Hey @da.carpenter, this issue has been fixed in the latest relase, please update the app.
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Hey @Sunrise_Shirly, this issue should be fixed in the latest version, can you please update and check again? In case this still occurs, please provide steps to reproduce, or just share a video recording of what leads to the crash.
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We managed to reproduced the issue, and there will be a fix in the next version. Thanks for your feedback.
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Hey @Mollyryan2, can you reproduce this crash consistently, or was it an one-time occurence?
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Hey @lq5372, it seems that this crash may be related to a specific file. Can you reproduce this consistently or was it an one-time occurrence? Can share please the file with us by mailing it to support@zotero.org and mentioning this thread.
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Hey @auerelep, these actions are available only if you have permissions to edit files in the current library. This seems to be a bug on our side, and will be fixed in an upcoming version.
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Hey @rbpasker, from the log you sent, it seems that there are several attachments, that cannot be uploaded to you WebDAV server, because they are missing locally. Can you please provide some more information to help us investigate this issue: - Do …
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You have an old version, please update your apps.
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You have an old version, please update your apps.
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Hey @venpopov, we have a potential fix for this issue, that affected only iOS/iPadOS 26 devices. Expect it in the next beta release, and please do provide more feedback, if something is still amiss.
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Hey @WangZiqian_, was this crash an one time occurence, or can you reproduce it consistently. In the latter case, can you provide steps to reproduce?
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It seems the issue happens only when you use the "Share Post via.." button, if you share via the Share action of the browser itself, it should work as expected. However, we are working on an improvement for the former case, that will be available in…
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Hey @jjeffrey6, you should be able to edit the tags from the sidebar. I see some discrepancies with changes, that indeed need to be fixed anyway, however I haven't reproduced a crash. Is it something you can reproduce consistently? If so, can you pr…
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Hey @madison437, can you also tells which version of the app you are using, and what type of device?
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Hey @zoe.X, is this a specific document you can't open? Does the issue occur consistently? If so, can you please share the document with support@zotero.org and mention this thread.
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It seems that the submenu you used to create the note, the one from the "Add Manually" action shouldn't be there, sorry for that. It will be removed from future versions, as to not confuse users. You should create such notes from the "New Standalone…
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Hey @8string, please do share the video you took of the issue.
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Hey @GalRoss, I see that you where making a free text annotation, is that correct? If you can reproduce this issue consistently, can you please record and share a video here, send it to support@zotero.org mentioning this thread. Can you reproduce th…
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You have an older version, please update your apps.
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You have an older version, please update your apps.
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Hello @malissamorrell, unfortunately this is a third-party issue that hasn't been resolved yet. Thanks for reminding us, I'll nudge them once more, to check what is happening on their side.
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You have an old version, this issue has been fixed in later releases. Please update your apps.
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Hey @DoomedBengal, thanks for reporting this, we have a fix that will be added in an upcoming update to the beta.
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Hey @AlexFree, when selected the "Download Attachments" action for "All Items", did you then close the app while there were ongoind downloads? If so, there is a known issue that may make background downloads fail silentnly. We have a fix for that, w…
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Hey @wootly, do you mean that when you launch the app it crashes immediately? It seems that the PDF document the app tries to open causes this crash. You can tap and hold the app icon, and select the "My Library" action to launch the app without res…
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You have a very old version of the app, please update your apps.
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Hey @Klping, can you please describe what you were doing when this crash occured? It seems that it may be related to a specific document. If so can you reproduce the crash consistently? Can you please mail this document to support@zotero.org and men…
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Hey @wootly, does this happen for a specific document? If so, can you mail it to support@zotero.org and mention this thread? If this happens when you launch the app, you can tap and hold the app icon in the springboard, and select the My Library act…