Can you reproduce this crash intentionally? If yes, do you have reproduction steps? Does it happen on specific PDFs or on all of them? If it happens on specific PDFs, can you send them to us to support@zotero.org and mention this thread? Thanks!
Hey @DebopamSen, we got your files and so far we cannot reproduce the issue. Does it happen immediately when you open such a document, or do you perform some other action before it crashes? Do you happen to have on these documents a very large number of annotations?
Can you please create a debug log of the issue. See the instructions in Debug Output Logging After the crash, relaunch the app and you will get the debug log id to post here.
Additionally, if you can, please make a screen recording of the issue, and share it here or by email.
The debug log shows the opening of an item with 13 pages and 0 annotations. Does that document also cause a crash when opening?
It seems that the issue is due to limited memory on the device you are using. We have some improvements on this aspect, that will be part of an upcoming release. They might also be first released to a beta, we'll let you know so you can try that one to provide more feedback.
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Does it happen immediately when you open such a document, or do you perform some other action before it crashes? Do you happen to have on these documents a very large number of annotations?
Can you please create a debug log of the issue. See the instructions in Debug Output Logging
After the crash, relaunch the app and you will get the debug log id to post here.
Additionally, if you can, please make a screen recording of the issue, and share it here or by email.
Here is the debug output log:
D2146380727
The Zotero app closes right when I open one of these files. These files do have annotations. Some quite a bit.
FYI, this is another log report 1824453969
Sending the screen recording by email.
Debopam
It seems that the issue is due to limited memory on the device you are using. We have some improvements on this aspect, that will be part of an upcoming release. They might also be first released to a beta, we'll let you know so you can try that one to provide more feedback.