Upgrade Storagefcheslack
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Development questions should generally be posted to the Zotero-dev mailing list https://groups.google.com/forum/#!forum/zotero-dev The API uses only the numeric IDs as indicated in https://www.zotero.org/support/dev/web_api/v3/basics#resources Th…
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Sounds like javascript isn't running. What browser are you using, and are you running any extensions that would interfere with javascript?
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You can never modify an email. What problem are you having adding an email?
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It looks like your storage was successfully upgraded and you are using some of the extra storage. Make sure you're using the same account in your Zotero sync preferences (https://www.zotero.org/support/preferences/sync), on all computers, as the acc…
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Development questions should generally be posted to the zotero-dev mailing list https://groups.google.com/forum/#!forum/zotero-dev We'd also need more details. Are these always the same users? What specific types of requests? If you can provide one…
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That's not currently possible for you to do. We can consider using the real name from a user's profile in invitations, though in your case it's still currently empty so it would still fall back to your username. We used to allow personalized messa…
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I've gone and tried in Windows now, and I still only get that first warning (which we have because Safari, IE, and Edge don't support the new CSP directives). The two blocked scripts I would guess are being injected by an add-on. It seems unlikely…
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Just to clarify, are you saying you can't scroll the list of collections, or the list of items inside a collection? I still haven't reproduced being unable to scroll at all on collections, but I have managed to find instances where I can't scroll a…
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https://www.zotero.org/support/kb/collections_containing_an_item
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We saw that one. It was also fixed with the updates we just pushed, so it should be working currently.
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(1) also fixed now.
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This should be working now. Thanks.
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There was a bug in a version before we made the beta publicly visible that had drag-and-drop still enabled on touch devices. That caused it to move collections into other collections when trying to scroll. I don't think it should be possible that y…
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you want the linkwrap param https://www.zotero.org/support/dev/web_api/v3/basics#parameters_for_format_bib_includecontent_bib_includecontent_citation
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Usually this will be caused by a temporary error somewhere between your computer, our server, and our payment processor. If you continue to have the same problem upgrading, please email storage@zotero.org and we can help sort it out.
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Generally this would happen if you are trying to invite a username that doesn't exist, or an email address that appears to be invalid. If the user already has a Zotero account that you know, you can invite them to one of your groups from their pro…
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It should provide you a link to your storage settings which shows how much you're using, and for which libraries if you're using storage for both personal and group libraries. https://www.zotero.org/settings/storage
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What happens when you try, and on what browser?
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Assuming all your data shows up on the website, you just need to set up syncing on your new computer by putting your account details in the sync preferences https://www.zotero.org/support/zotero_data#restoring_your_zotero_data_using_zotero_syncing
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While email often arrives almost instantly, there are many reasons it can be delayed before reaching your inbox (or potentially not reach your inbox at all, most often because of filtering on the receiving end). We send validation emails immediately…
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This is most often caused by your browser or network blocking some requests from our payment processor (stripe). It might work if you try from a different computer or network. If you can't do that, or you continue to have problems, you can email st…
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Assuming you were actually sharing the same library on them (rather than maintaining two separate libraries) then yes. If you have Zotero on your desktop you can check if it's set up to sync, and what account it's using, from the sync preferences ht…
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If none of your emails are recognized, it may be that you never registered a Zotero account before. Do you know what username you would have used? Note that it's entirely possible to use Zotero without an account if you're not syncing or using grou…
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If you and your users are not getting a storage quota error, this doesn't really involve your institutional subscription. This is not a general problem, and you shouldn't advise users to reset anything unless you know what's causing the problem. T…
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This would generally be done by either inviting them to the group via email address, or making the group a Public Closed group which you can then link them to and they can apply to join.
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@AKaesmayr Your payment was not made with the normal process so you can't view a receipt on zotero.org, but you should have the records in your email/PayPal.
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If this was in the web library, this is fixed now.
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Sorry about that. This is fixed now.
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We haven't changed that. We're still using recaptcha.net instead of google, which allowed people in China to register when we made the change. Even that version has always loaded some data from other google domains as part of its operation, so it's…
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Unfortunately, as far as I can tell, Chrome doesn't allow that. It allows blacklisting a single domain, but not whitelisting a single domain.