Upgrade Storagefcheslack
About
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- fcheslack
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Comments
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No one else can modify the owner's role. Storage for the group is drawn against their quota. Only the owner can delete the group or transfer ownership to another member.
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Yesterday, you were eventually blocked temporarily because there were too many logins to your account. You have had several successful logins today, and only a single failed captcha. In that case, it was reported that it had timed out or was a dupl…
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You need to add a different email address in your email settings. Once you've verified that, you'll be able to set it as the primary email. https://www.zotero.org/settings/email
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You have space available for your own library, but the group library you're a member of is at its capacity. You purchased storage under this account, but the group is owned by a different Zotero account. The owner of the group can transfer it to yo…
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It looks like it's just zotpress that's generating invalid JSON for the second request, by not properly escaping the quotes that are returned from Zotero's API. It stops after the 50 items in the first page, and then fails to parse the next JSON r…
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My understanding is that ungoogled chromium does this intentionally, blocking chrome web store extensions, and you need to install a separate extension to re-enable that (or jump through some other hoops to install extension files directly, but that…
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You're syncing with a different Zotero account than you're logged in to the website with. You can check what username your Zotero app is set up to sync with from the sync preferences. https://www.zotero.org/support/preferences/sync Email storage@…
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You're syncing with a different Zotero account than you're logged in to the website with. You can check what username your Zotero app is set up to sync with from the sync preferences. https://www.zotero.org/support/preferences/sync If you log in …
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Can you try again now. And if you're still having issues, try with any browser extensions temporarily disabled?
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It will extend it to 2 years.
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Nothing has changed with these. You'll receive a very simple emailed receipt from our payment provider (Stripe) when the payment is successfully completed. You can access a more detailed receipt/paid invoice from your storage settings. There is a li…
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Your university email only provides unlimited storage if they have a subscription to provide that. Your university does not currently have a Zotero Institution subscription that provides storage for all users there. Since you have the email address…
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They should immediately appear in the invitations box once you've sent that invitation. If they are still there, it means they have not yet accepted the invitation. They would need to click through, possible log in to their Zotero account, then acc…
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After a purchase goes through you can find a detailed receipt/paid invoice in your storage settings https://www.zotero.org/settings/storage (View Receipts)
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Payments are generally processed immediately, but some payment methods may require confirmation on your bank's site or payment app. If your storage settings do not show that a payment is still processing, or that you can view your receipt (there w…
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You can email storage@zotero.org for more details, but generally this just means the charge is being declined by your bank for some reason. The payment details may have been entered wrong, the card expired, or you may need to let the bank know it's…
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If you start a payment, but don't complete the authorization through your bank website or payment app, it may be left pending. This will automatically clear in a few minutes.
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As far as I can see, Proton does not support plugins in their document editor.
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We still need to provide better errors for changing usernames the way we do for registering, but the requirements for usernames is the same as when you registered. They can't currently contain spaces.
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You can purchase additional Zotero storage space directly from your storage settings by choosing the storage plan you need. https://www.zotero.org/settings/storage Unfortunately we're not able to support some of the most popular payment methods fo…
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I can reproduce this by disabling sync first. If you choose from the right-click menu to sync the library do you get a notice that you are no longer a member of the group, with an option to delete it?
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Your unlimited storage is available. It can take a minute to update after you verify your email.
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Also, if these are items that you've already dragged from the library with attachments, you would need to delete them and drag again in order to get the attachment to come along with the parent.
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You need to change the library settings to allow file editing by members or admins. This defaulted to no file storage because the group was originally Public Open.
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You can't have file sharing for a Public Open Zotero group. It needs to be Public Closed, or Private. https://www.zotero.org/support/groups#group_types
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If you don't have permission to add files to the group library the option won't be available. This may be because all files are disabled for the group (if it is a Public Open group this is always the case), or you have a role in the group such as "…
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Click on the name of the group on https://www.zotero.org/groups/ There is a "Leave" button on the right side of the group's page.
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On the right side there are icons for each section of the item details including notes. You can right-click on one and "Pin" it so that it will be automatically scrolled to when you move between items.
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Did you check if you have that group library set to not sync in your sync preferences? (Preferences > Sync > Choose Libraries) If it is set to not sync there, it will not sync on either the auto-sync or explicit client sync, but it will if yo…
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The invitation was either declined or canceled so that the previous link is no longer valid. They would need to invite you again from their group's settings so you would get a new valid invitation. When there is a pending invitation to a group, yo…