Upgrade Storagefcheslack
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- fcheslack
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Comments
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Generally this would just allow you to try the payment again so it could go through on the WeChat side. If the payment fails on the WeChat side in a way that we don't get notified, you can wait a few minutes and it will time out. Then you can start…
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You're clicking on email verification links for multiple emails that are on different Zotero accounts than the one you're logged in with. Note that having multiple Zotero accounts is a violation of our terms of service. You can delete the extra acc…
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Supporting the API in a way that is compatible with GrapheneOS' philosophy would be up to them and their sandboxed play services system.
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A university email address only qualifies you for unlimited storage if your institution has purchased a subscription. Yours has not. https://www.zotero.org/storage/institutions#institution If you are supposed to be included on a Zotero Lab subscri…
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@PaulS42 Could you check now?
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I'm not sure what you're asking. You need a Zotero account to join a group, so yes someone needs to log in to accept an invitation and join a group.
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@gustms thanks for reporting. I was able to replicate that. It should be fixed now.
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Thanks for reporting. This would have happened with various urls even just clicking around on the site based on the group's name. It should be fixed if you try again now.
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https://www.zotero.org/support/kb/files_not_syncing You're at your storage quota.
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This step almost always completes within a few seconds, but depending on your payment method and the bank processing it might take longer If you see that and it does not proceed to update your storage, it means the payment failed for some reason du…
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Yes, that's expected and part of why you have to go out of your way to find it and turn it on. There are versions in testing for all clients that switch to a web based login that will all be the same as you see for the website.
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You can try enabling this now by going to https://www.zotero.org/settings/security?usemultifactor=1 It would be great if people tried out different hardware or software security keys, since there is a limit to the variety we can test ourselves. I …
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You can try enabling this now by going to https://www.zotero.org/settings/security?usemultifactor=1 It would be great if people tried out different hardware or software security keys, since there is a limit to the variety we can test ourselves. I …
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After you've confirmed you want to make the payment with WeChat, it will present the link or qr code to proceed for a few minutes. If you don't finalize the payment through WeChat in that time it will be canceled and you can proceed with a different…
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Sorry about that. Should be less bad now with newlines.
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Sorry about that. You're right, they're the same. This looks like a side effect of you having registered and added your emails so long ago. Try again now.
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Try again now.
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Sorry about that. Try again now.
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It looks like you're syncing with a different Zotero account than you're logged in with here (and purchased storage under). Could you email storage@zotero.org from the email on this account and link to this thread. You can check what Zotero usernam…
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Yes. https://www.zotero.org/support/system_requirements The download page should offer you the correct download, but if it doesn't detect your system as Linux you can find the appropriate download under "Other Versions"
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No one else can modify the owner's role. Storage for the group is drawn against their quota. Only the owner can delete the group or transfer ownership to another member.
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Yesterday, you were eventually blocked temporarily because there were too many logins to your account. You have had several successful logins today, and only a single failed captcha. In that case, it was reported that it had timed out or was a dupl…
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You need to add a different email address in your email settings. Once you've verified that, you'll be able to set it as the primary email. https://www.zotero.org/settings/email
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You have space available for your own library, but the group library you're a member of is at its capacity. You purchased storage under this account, but the group is owned by a different Zotero account. The owner of the group can transfer it to yo…
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It looks like it's just zotpress that's generating invalid JSON for the second request, by not properly escaping the quotes that are returned from Zotero's API. It stops after the 50 items in the first page, and then fails to parse the next JSON r…
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My understanding is that ungoogled chromium does this intentionally, blocking chrome web store extensions, and you need to install a separate extension to re-enable that (or jump through some other hoops to install extension files directly, but that…
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You're syncing with a different Zotero account than you're logged in to the website with. You can check what username your Zotero app is set up to sync with from the sync preferences. https://www.zotero.org/support/preferences/sync Email storage@…
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You're syncing with a different Zotero account than you're logged in to the website with. You can check what username your Zotero app is set up to sync with from the sync preferences. https://www.zotero.org/support/preferences/sync If you log in …
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Can you try again now. And if you're still having issues, try with any browser extensions temporarily disabled?
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It will extend it to 2 years.