Upgrade StorageAnthony J. Langlois
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- Anthony J. Langlois
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I have subsequently been able to add a new item and have it sync properly. D803620917 So it seems like the problem is solved by forcing a new full sync from the Advanced options. Thanks again for your time and assistance!
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Was preparing myself to do as you suggest, and noticed the "Start full sync debugging" option under Advanced. I tried this (after looking up what it is supposed to do), and it does indeed seem to have forced a full sync, and done so without the omis…
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“ first sync after making a change that doesn't sync” The change in question being the adding of new items, which don’t sync.
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Thanks for your help so far!
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Reading this closely I will need to add a new item and try to sync and then send you new debug IDs. Should these be from the computer or the iPad or both? In any event I will do it tomorrow, as it is now extremely late here and sleep calls….
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Yes, it is the first link. But we are already at point 6. Hence the inclusion of the two debug tickets!!
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The first pic shows the iPad. The second the web library. You can see that the most recent items, 8 or 9, have not - and apparently simply will not, sync to the iPad app from the main library.
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[ pics deleted]
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Items added to Z, which appear in the web library and on my main computer, are not being synced to the iPad app.
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Files that I add to Z, which appear on my computer, are not appearing in the Z iPad app. The system is set up with a webdav server which is correctly verified. Yet new files added to the main library are not showing on the iPad, and are not availabl…
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Thanks. All working again and no error messages. I could not reproduce the problem, but here is the report from when I re-added the document afresh: D1693174395. There was a residual problem which I have resolved manually: the two or three items ad…
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ok, so now that I've added the PDF extension, what I get is the latest issue of Overland magazine. I expect that what happened was that I hit the download button from inside my account page at the mag, the PDF downloaded into safari, and then I hit …
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I sent a zip of the folder inside AHISXXQC. That folder is named "-" and has a document in it which it named "PDF" but has no file extension, and is identified by by my Mac as "kind: document" to be opened with the app TEXTEDIT (the default for "doc…
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Thanks. No idea how it got there, but yes I can send it to you!
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Having run the update and tried to sync, there is still the error. This is the debug report no from when I ran the sync. D1551957958 This is the error report text: Component returned failure code: 0x8052000d (NS_ERROR_FILE_IS_DIRECTORY) [nsICrypto…
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Thanks. Will update. I have no idea why it doesn't automatically update, nor any sense of how to figure that out. But I will know to check next time. There is a folder in storage/AHISXXQC which contains a textfile (misleadingly) labeled "PDF", full…
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iOS Debug Log: D733724486 In case it helps. Log of sync.
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Ok I forgot to do that this time. If you want I can sync again while running debug and send it through. But is that useful?
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So I've played around a bit more. What I found was that none of my added items and files since 1 November were syncing between Z and the iPad app using the beta. Fortunately only about 25 items. So I exported them, deleted them from Zotero, checked …
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Thanks Dan and team. My beta app seems to have updated. I no longer get the error message, but fyi the app is still not downloading subsequently added items and files. thanks.
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Terrific! Many thanks!
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I wonder if there has been any progress on this request, or any possibility for it? Its been over a year since I put it in (and it appeared to be noticed, judging by Dan's comment above??) Or is there just a conspiracy afoot to socialise me into th…
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This is still crashing; so I guess the next step is to uninstall the current beta and the app (if it is still there?) and just install the beta by itself?
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Still seems to crash: 1019521600
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Hi Dan, As of this afternoon the app is crashing whenever I try to open it again. It is now managing to tell me that it has sent a crash log Here are the ID numbers of the two most recent: 1815286767 851425864
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As indicated, I have deleted and then re-installed the app. It all seems to be functioning well now. I also in this process established what to expect with the Debug procedure (and accidentally sent a log). Clearly this was not accessible to use b…
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H Dan. iPad Pro 3rd generation 11 inch. Running 15.6 now, but was running the immediate prior software release when Z stopped working. I had been working on a large PDF. Then the iPad was idle for about 5 hours. When next tried to return to it (t…
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oh - sorry if answered when the question was addressed to sahil48!!
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Hi Dan - yes, that's right! I find large blocks of bright colours distracting; prefer a discreet underline. Thanks so much for all the advances in Z6 and the wonderful IOS app! Brilliant!
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There is a pencil option, which can be used to underline - but it does not have the same annotation functionality as the highlight option. So its use value is underwhelming, in terms of what one wants to get out of an annotation. (For eg, you can't …