I am using the Google Docs browser extension in firefox Version 5.0.111 Last Updated July 10, 2023. When I go to the menu bar to try to click zotero, there are two zotero icons in the menu bar, when I

You don't say what word processor you're using, but I assume this is Google Docs?

Yes, of course. It works with Word, LibreOffice, and Google Docs. We haven't supported OpenOffice in years.

When I try to add or edit citations in Google Docs, I get the following error: "Zotero experienced an error updating your document."

Do you see this in a new document? If you don't, see Troubleshooting Errors in Word Processor Documents, if you do, try to disable all other extensions in your browser, refresh the Google Docs page an

This discussion was created from comments split from: Adding a citation in google docs error.

When I try to use the Google Docs keyboard shortcut of ctrl+alt+shift+Z to switch to Editing Mode it opens the Zotero menu instead. Is there a way to fix this?

2. Opened a google doc using the same email login as Zotero

Given the OS you are running, presumably this is a pretty old mac? We know for sure there are intermittent problems in the plugin architecture we use to build our Zotero plugin, but for a long while w

Many of my citations have become un-linked, I'm not sure why. I checked start > kb > google_docs_citations_unlinked. But if trying to reinsert the citations means using the plug-in to refresh it, then

This discussion was created from comments split from: Citation in google doc not working.

[JavaScript Error: "Error: 500: Google Docs request failed.

Google Docs has limits on plugin interactions, and you seem to have hit those, which is why you are getting an error. You will have to wait before using Zotero Connector again. Try again in a few hour

I've just run into same problem as these older forum posts https://forums.zotero.org/discussion/104219/citations-unlink-in-google-docs-when-copied-and-pasted-into-a-new-document

It was working great then.....It seemed like my first problem with Zotero in Google Doc was it connected, I followed prompts of reinstalliing , opening and closing everything, and trying a new documen

Sometimes when using the Google Docs integration, Zotero citation dialog won't pop up on top of the screen. After pressing "Add/edit citation" in Google Docs you may need to manually look through open

No, that wasn about the version 2 (beta) google docs integration (which isn't even available as an option anymore in the current connector preferences), not entirely disabling google docs integration.

Hi, I am having a similar issue. This would be an AMAZING tool if it worked consistently, but the Google Docs integration only works about 50% of the time and then only up to a handful of citations --

Hi peeps:)

While writing my final paper, I went to add a citation from Zotero into the document. The operation fails abruptly and cuts to a box that reads "Zotero experienced an error updating your document. Wo…