Upgrade Storagedstillman
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Comments
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Can you share a screenshot or screen recording of what you're doing?
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(That doesn't say anything about Troubleshooting Mode.) See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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I don't know anything about Kiwi Browser, but we support the desktop versions of Chrome, Firefox, Edge, and Safari, so you certainly shouldn't expect the Zotero Connector to work elsewhere. On iOS the app provides a share extension that enables sav…
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That would be publicationTitle.
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OK, thanks. We'll have to fix that in the Android app before we can debug this.
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Not sure what you mean by that. You have to enable logging, perform the Verify Server, and then stop the logging to submit it. You're saying that's not producing any output?
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That's from Zotero. We need a Debug ID from the Zotero Connector for this.
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[JavaScript Error: "InternalError: too much recursion" {file: "jar:file:///Users/[…]/Library/Application%20Support/Zotero/Profiles/w8hw0kdw.default/extensions/better-bibtex@iris-advies.com.xpi!/content/better-bibtex.js" line: 58124}] Restart in Trou…
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(Please start new threads for new issues. I've moved this to a new thread.) We'll need a Report ID to start.
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@Dissertation2026: I don't know what you mean here. Can you take a screenshot that shows what you're referring to?
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@samanthaculp: You can collapse any section, including Abstract, and that state will be remembered as you move between items.
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How many items are you trying to save at once? Google can block for all sorts of reasons, including your geographical location. If you provide a Debug ID from the Zotero Connector for reloading the page and trying to save, we can take a look, but …
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Can you provide a Debug ID for a Verify Server attempt that fails?
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On Google Scholar, that's likely just site access limits.
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@mfresnedoso: Security software on your computer might be preventing Zotero from installing the plugin. If so, other than disabling it, your only option would be to install the plugin manually (and update it manually every time the plugin is updated…
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See Files Not Syncing. You're at your file-storage quota, so files aren't being uploaded from the device where you're adding them.
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Because you already have Zotero installed — that why it says "Upgrade". If you want to install it to a different location, uninstall Zotero first and then reinstall it.
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What’s the exact problem you’re experiencing? We’ll need to say more and/or provide a screenshot in order to help.
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We need a Debug ID, not a Report ID. adamsmith linked to instructions above. You also should do this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. You’re getting some errors from a plug…
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This is planned.
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For now, I would recommend adding the "save edits" button to the tab order, because when editing a citation doesn't work, as it didn't for me yesterday, we will probably look for that button to press enter on it. @SunDial: I don't see us adding an …
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It's a Chrome bug. We've reported it to Google. https://github.com/zotero/zotero-connectors/issues/489
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I mean, you don't have to expand the parent item — as I say, you can just double-click on the parent item to open the default attachment — but if you do, there's has to be a title in the items list. There's just no reason to duplicate the parent met…
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@danielec94 and @joniweb: We're aware of text-selection issues with touch-based devices and are hoping to have a fix soon: https://forums.zotero.org/discussion/comment/463109/#Comment_463109
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We always need an example URL for problems with saving.
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Or double-click on the icon
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If the problem goes away after restarting Zotero with all plugins disabled and comes back if you enable them all, it's a problem with a plugin. You should be able to enable them one by one to find the one that's breaking things.
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Don't you generally have to choose to apply updates anyway? I don't think most Linux distros update automatically. So I think moving zotero to 7 and adding zotero6 is fine.
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We always need an example URL for problems with saving.
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Can you provide a screenshot? We haven't tested on Crostini.