Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
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If you're talking about Library mode, collections should be in the exact same order as the main Zotero window. If that's not what you're seeing, can you provide a screenshot (either here or, if you don't want to share publicly, in an email to suppor…
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Not much more we can say than what's on https://www.zotero.org/support/kb/corrupted_database Note the warnings there about the data directory location if you've changed it, and that, if you're not going to have true backups, syncing would still let…
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@ryanwwest, @CHENZ-99: We've increased the maximum speed to 3.0 in the latest beta.
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In the latest Zotero beta, we've made Abstract available in the merge pane, with its own field picker when the values differ.
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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Fixed in 10.0-beta.5
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We've made the collections list in the dialog resizable in the latest Zotero beta.
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Because it's not usually necessary, but restarting your computer would obviously also restart Safari.
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(Zotero is currently based on Firefox 140 ESR.)
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I don't know what "agree with" is supposed to mean. The linked page explains that this is a longstanding macOS bug and provides the only known ways to fix it. If you follow the steps carefully, one of them will almost always work, but if you're stil…
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@slo_hand: You're misreading the above. As I say, pressing R or L will start and stop Read Aloud if you don't have a text field selected — that's the expected behavior. (It was the other claims made above that were incorrect.) But why are you random…
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Email support@zotero.org.
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You're saying you only use Zotero on your iPad? You don't have a copy in the desktop app? You can test, but I don't believe the iOS app will automatically upload your files to WebDAV after changing the settings. You'd have to sync all files to the …
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We use Stripe, one of the largest payment processors in the world, for purchases. We don't have access to your credit card information: https://www.zotero.org/support/privacy#storage_purchases We supported PayPal as an option in the past but have …
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We didn't receive a document from you. Can you try again?
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It looks like you deleted two groups a five days ago, and another six days before that. You would've had to have done that on the website. There's no way to restore those, but the desktop app would have prompted you whether to keep or archive those…
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You'll need to talk to your IT department. (In particular, Zotero 7 hasn't changed, so this is clearly something that changed on your computer.)
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset.
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Is this an institutional computer? Are you running any non-standard security software? If so, you should ask your IT department.
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https://www.zotero.org/support/kb/zotero_connector_and_safari#extension_not_showing_up_save_button_missing_or_flickering
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(The other account’s username is given to you in the dialog that Zotero showed you, and it’s visible in your screenshot above.)
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This account is from 2022. Delete this empty account using the link above and continue syncing with your other account, which is associated with a different email address. Email support@zotero.org if you’re having trouble logging into that one.
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Upgrade to a current version of iOS, and then update to the current version of the Zotero app. You're on an old version of iOS 16 that can't run the current version.
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You'll need to say more.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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WebDAV wouldn't be relevant here. Data syncs via Zotero servers. Do not click through that dialog. Delete the new account and continue syncing with the old account: https://www.zotero.org/settings/security#delete (Note that the account you're pos…
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Your IP address has been automatically blocked due to automated attacks against Zotero user accounts coming from that IP address within the last 24 hours. If this is a residential IP address, you should check all your devices for malware. If it's a…
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Customize the citation and use Omit Author. See "Narrative Citations with Omit Author” there.