dstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
Yes, that message means what it says. You have to define a .local or .home.arpa hostname for that IP address.
-
(For what it's worth, while that's some sort of bug, there's no reason to be typing this data in manually. That's almost never necessary for published works when using Zotero. Just paste the ISBN into the Add Item by Identifier (magic wand) feature,…
-
Can you provide a Report ID?
-
See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons it seems there were some storage quota issues so I bought a biggest storage subscription. It says now I have used all of new storage, whe…
-
You can create a saved search for "Date Added" "is in the last" "[x] days". https://www.zotero.org/support/searching#saved_searches
-
Can you reproduce that? In a new document or with a newly inserted citation? The point at which it shows you that message isn't necessarily — and usually isn't — the point at which the unlinking happened. If you copied or moved citations while the i…
-
We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero. We'd also want to see a screenshot of what you're referring to. "Error while saving English pa…
-
See Files Not Syncing. You're just at your file storage quota, so additional files aren't being uploaded from the device where you're adding them. Zotero would be showing you a warning about that on every sync on that device.
-
Can you provide a screenshot of you selecting an item in the citation dialog?
-
Sorry, downloading of files larger than 2 GB is currently broken. We're looking into a fix, but for now, you'd have to ignore it or delete that attachment in the web library and empty it from the trash. You can paste KSUH7FCL into the desktop app s…
-
Sorry, it looks like downloading of files larger than 2 GB is broken. (This has probably been broken since March, but I believe you were the first to report it.) We'll look into a fix, but for now, if you're still seeing this, you'd have to ignore …
-
And now? (You had a couple items from 2010 with invalid data online.)
-
OK, actually, I was able to reproduce this on one Linux system. We've put in a better fix in the latest Zotero 8 beta, so if you're still seeing this, please try that and let us know if that works for you.
-
(3)(+0000548): Alert: Ein Fehler ist aufgetreten bei dem Versuch, das Literaturverzeichnis zu erstellen. Bitte erneut versuchen. (3)(+0009645): Cached 732 translators in 38178 ms Your Zotero data directory (and your home folder, from the looks of …
-
[JavaScript Error: "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileInputStream.init]" {file: "chrome://zotero/content/xpcom/file.js" line: 170}] [JavaScript Error: "Could not open the file at /Users/[…]/Zotero/translat…
-
Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
-
I've updated the link — thanks.
-
https://firefox-source-docs.mozilla.org/toolkit/modules/subprocess/toolkit_modules/subprocess/index.html (Please post development questions to zotero-dev.)
-
This should be fixed in current 7.0 versions, so if you're still seeing this, we'd want to know the exact steps you're taking that are triggering it.
-
Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
-
You tried too many times with the wrong password and were temporarily blocked. Try again or reset your password if you're still having trouble.
-
How about now?
-
There is no error mssg and when I try again it has the reference sitting in the box. This just sounds like you're double-clicking the item row. You only need to click once, so the second click will bring your document to the front and send the citat…
-
You said above "The same happened with a new document to me and all my collegues." If this is only happening with a specific existing document, you need to say that. Did you just mean a new copy of the existing document?
-
Upgrade to Zotero 7.
-
[JavaScript Error: "Error: 400: Google Docs request failed. { "error": { "code": 400, "message": "Invalid requests[913].deleteContentRange: Index 67720 must be less than the end index of the referenced segment, 67709.", "status": "INV…
-
You're reading the section for the iOS app. I linked directly to the section for the Zotero Connector that you need to follow.
-
I asked for something very specific and linked to documentation for providing it. You can either provide it or not, but we can't help you without it. If you're confused by something in the documentation, quote it and explain what you don't understan…
-
Can you provide a Debug ID from the Zotero Connector for reloading the page on a new, empty document and reproducing the problem?
-
File syncing is being blocked by your IT department (or, specifically their "iboss" security software). You'll need to speak with them.