Upgrade Storagedstillman
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- dstillman
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(3)(+0000032): Integration: Displaying dialog chrome://zotero/content/integration/integrationDocPrefs.xhtml That seems to show the plugin's Document Preferences window appearing. You should look through Zotero's windows. (The window belongs to Zoter…
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I'm not sure what you mean. What "run" command? All you need to do is go to Help → Debug Output Logging → "Restart with Logging Enabled…", uncheck "Restart in Troubleshooting Mode", click Restart Zotero, reproduce the problem, and submit the output…
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Delete the bibliography completely and try again. If you're still having trouble, see the last step in Troubleshooting Errors in Word Processor Documents.
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You didn't pay again when you switched plans. It just moved your expiration date forward. https://www.zotero.org/support/storage_faq#how_can_i_change_my_current_storage_plan
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That output is fine, but I'm not seeing an attempt to use the Word plugin there. Did you reproduce the problem?
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But startup debug output doesn’t require enabling Troubleshooting Mode. I’m asking for startup debug output with the Troubleshooting Mode box unchecked, when you can presumably still reproduce the problem.
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We'll support non-left-bound tag autocomplete in an upcoming version.
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Sequoia means Sequoia — your major version of macOS. The current version is 15.7.7, released a few weeks ago. You're on 15.6.1 from last year.
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I mean, you're running an outdated version of Sequoia. There's no reason to be doing that — if nothing else, you're missing security updates and bug fixes from Apple. And we won't help further here as long as that's the case.
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It may not help, but you should update to at least the latest version of Sequoia. You're on an older version.
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
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But generally this is what you need to do: https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_response_from_plugin The important part is to actually delete Zotero.dotm and confirm that Zotero is gone completely from Word.
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We need the actual Report ID it gives you after you submit the report.
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The Report ID is given to you after you submit the report. Nothing to do with the error contents — that's just showing you what will be submitted. (The number you provided is just a timestamp from a line in the report.)
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That’s not a valid id. Just copy and paste — don’t try to retype.
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https://forums.zotero.org/discussion/130080/bug-report-anomalous-character-in-automatic-google-docs-citations
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Can you provide a screenshot?
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@jenvolk: That works for me. Can you provide a Debug ID for an attempt that fails?
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Can you provide a Debug ID from the Zotero Connector for reloading Google Docs and reproducing this? (You provided a Report ID from Zotero.)
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That’s not a Debug ID for Zotero startup. See the linked instructions.
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Can you provide the Debug ID for startup through reproducing it without checking the Troubleshooting Mode box?
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Try deleting the bibliography completely and reinserting it.
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Can you provide a Debug ID for Zotero startup through reproducing this, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option?
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Not a known bug, no. Can you provide a Report ID after this occurs?
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They should see Files Not Syncing, and if they're still having trouble, provide the info requested there.
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We have an open ticket to position the popup near the cursor. We'll try to get to that soon. Remembering the last color for each annotation tool is also planned.
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Something like this is planned.
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This is Google Docs? Can you provide a Debug ID from the Zotero Connector for reloading Google Docs and reproducing the problem?
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Upgrade to the latest version of Zotero. For security reasons, older versions are no longer able to log in for syncing, except immediately after a successful password reset. (You say you just redownloaded Zotero, but Zotero 9 wouldn't give you the …
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@tim820: There's no need to manually edit both fields. As @stijn.decoster saw, you can just use automatic renaming and change the setting to show filenames in the items list.