Upgrade Storagedstillman
About
- Username
- dstillman
- Joined
- Roles
- Member, Administrator
Comments
-
If you use file syncing and confirm that all your files have been uploaded, you can safely search for PDFs within the 'storage' folder and delete them. You can then set Zotero to download files "as needed" from the sync settings. A future version o…
-
The items in trash were deletet because they were duplicates. Right, but they also have snapshots attached, so you should make sure you didn't accidentally delete the wrong items (i.e., ones with snapshots instead of ones without). Currently, to ad…
-
Again, not much we can say given without a sync history, but all I can tell you is that items can't just disappear — it's just not something that can happen given the way Zotero works. Note that you have a few dozen items in your trash with child s…
-
@pawantr: We've been working with Microsoft for a couple years to make a plugin for Word Online possible, but we're still waiting on additional changes from them. Follow this thread for any updates: https://forums.zotero.org/discussion/comment/4838…
-
You haven't been syncing, so there's not much we can tell you, but items wouldn't just disappear. They might not have saved originally, or you might be looking at duplicates of the parent items. Also, at least in the library you synced today, all th…
-
(Please start new threads for new issues — the thread you posted to isn't related to the current situation. I've moved this to a new thread.) See the explanation here: https://forums.zotero.org/discussion/comment/504766/#Comment_504766 We'll be r…
-
1. The Accessed field — both for parent items and snapshots — is displayed in your computer's time zone. Can you provide exact steps to reproduce whatever problem you're seeing? 2. It's not currently possible to save a snapshot to an existing item,…
-
See Files Not Syncing. You're just at your Zotero Storage quota.
-
It looks like there's an additional situation where this can happen: when changing an item from a Preprint to a Journal Article. Zotero 7 will warn that it's removing the Repository (Publisher) from the item, but since that field is now valid for Jo…
-
Just to clarify, though, it isn't "back" — you never had it on this computer. You would've had to have added it to the document on another computer where it existed in your library. It looks like there's a bug here where changing an item from a Pre…
-
Customize the citation and use Omit Author. See "Narrative Citations with Omit Author” there.
-
If you're using the Zotero 8 beta on one of your computers: https://forums.zotero.org/discussion/comment/504686/#Comment_504686 If not: https://forums.zotero.org/discussion/comment/504766/#Comment_504766 There'll be an update for Zotero for iOS so…
-
(We'll likely show a message in the beta encouraging beta users who don't want to be running beta software to move to the release version, so just keep an eye out for that.)
-
OK, great. If this works in the beta, we don't need to bother to investigate. The beta is safe to use for the moment. Zotero 8, based on the beta, will be out in the near future, and you should switch back to the release version from the download p…
-
I linked to the beta download page above. You can just install it over your current version.
-
If you follow the instructions carefully, you should get a separate debug output window that lets you submit the output and provide a Debug ID. If that doesn't work, see Logging to a Terminal Window. You can generate the .txt file mentioned there an…
-
Problems on different sites aren't usually related — sites can change at any time, breaking Zotero's ability to save — so you should start a new thread and provide an example URL.
-
Does it work if you install the Zotero beta?
-
If you do a File → Get Info on Zotero in Applications, what version is this? Did you install the Zotero beta at some point? Can you provide a Debug ID for Zotero startup? Follow 2b and 3b here: https://www.zotero.org/support/reporting_problems#rep…
-
For startup, you should be able to await Zotero.uiReadyPromise, at which point all items in the initially selected library will have been loaded.
-
And why now, when a week ago or so everything was working fine? It's explained in the post I linked to. Existing items were updated when you updated to the latest Z8 beta a little over a week ago, and those items won't sync to other devices not runn…
-
Make sure app.update.auto is set to true (app.update.enabled no longer does anything, so you can clear that) and then delete /Users/:username:/Library/Caches/Zotero/updates/Applications/Zotero. You shouldn't get prompted after that.
-
There's no internal Zotero state for word processor integration that persists past an app restart. If it's working in a new document, see Troubleshooting Errors in Word Processor Documents for the existing document.
-
@emilianoeheyns: We've been holding the Z7 fields update until you resolve the performance issues. We don't want to push a release that results in a 40-minute upgrade. Though we could conceivably update the progress window to make clear that Zotero …
-
[JavaScript Error: "Could not stat file(D:\zotero文件\storage\7KU3AH2L\Pro_____ ___ _________ ___ ____________ __ _____________ ________ _________ _________ __ _____________ _____________ - K__ 等 - 2024 - Pro_____ ___ _________ ___ ____________ __ …
-
You're using the Zotero 8 beta on one of your devices: https://forums.zotero.org/discussion/comment/504686/#Comment_504686
-
Reset your translators from the Advanced → Files and Folders section of the Zotero settings. (Note that you're also still on Zotero 6, which is no longer supported, though file importing should still work.)
-
Disable your other extensions and try again. If it still happens, can you provide some screenshots that show it happening and your extension settings?
-
What’s a URL where you’re seeing this?
-
If you're able to share the file (without files), please send to support@zotero.org with a link to this thread.