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"This really doesn't have anything to do with Zotero." Well by definition is must do becuase it is interfacing with parts of my system. "we're just opening a window in the browser." So the window is appearing but not fully opening - so will Zotero…
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Could you give a few pointers about where to start debugging? Presumably the browser must be throwing an error that is logged somewhere?
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This means by Zotero is half dead . . . :( If I am on the journal page then I can click "save to Zotero" and it will save to my library. However, if I'm in Google Scholar and the window to choose references opens then it won't work (since I cannot…
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Hi Here is the link: https://stanworth.site/james_stuff/dead_zotero.pdf I've tried reinstalling and disabling extensions without any success. It was happening even before Cisco added its extension. I've also tried re-building the Firefox profil…
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I too have been looking for a solution where I could have square or a without-parentheses options. I can imagine an automated solution is complex. A manual solution would work well for me, at least.
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I'm not really sure why there is still a "my library" and a "group library". I kind of hoped these would migrate into a more sophisticated solution for this new version. An approach based on permissions would have been nice i.e., letting me share va…
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While I follow your point i.e., both recent releases(?) and so untested this is not that reassuring. The Firefox issue has been an absolute pain and the reason I stopped using the browser for a while. Opening Firefox and then coming back to a half…
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I have just checked the overflow (not there) and then realized there is the customized section at the bottom (the plus). A click on that shows up the "Z" lets me add it back. There is two Z's there - I don't know why. The one I've add let's me add …
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Thanks for that mighty quick response. Not even finished my coffee! It's not hiding there either, unfortunately. I guess since I can open it this won't hurt functionality? Also, I'm assuming everything is forward comptable i.e., insertions written…
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Thanks! Much appreciated. I struggled to find it earlier.
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Hello, I need install the word processor integration for Zotero 4.xxx I cannot find a link to the download on your pages - e.g., at https://www.zotero.org/support/word_processor_plugin_manual_installation there is no actual download option here. …
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Thanks for the update. This is what I wanted to establish.
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It seems we are having a miscommunication. My point is that there is a missing menu item (or so seemingly on my version). When manually adding a new reference (i.e., the 'green plus') the user should be able to specify a reference type (e.g., jour…
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Thanks but my point shows up at 2.47" in the video -- manually adding or changing a reference type. The menu referred to in the video (on my version) does not show web page as an option. That only appears in the reference information pane on the rig…
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The payment system is way way easier to use. Thanks for this improvement! Thanks too for the additional Zotero features, such as the duplicate checker, that are very helpful.
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Ok, I follow. Although at the time it guided me to purchase, I guess this occurred at about the same time as you increased the limit. No problem - I'm happy to pay for this since Zotero is such a great research tool. Thanks, too, for the …
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Hi thanks for the reply. "What makes you think you were told..." There was no thinking! A message came in my account that said I had run out of space on one of the folders. I cannot remember the exact details but I think I could not add citatio…
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What is unclear is: - I don't know if already I purchased storage? Your colleagues were not kind enough to let me know previously. - Given the fact I was told I need to purchase storage - when I didn't last time - leaves me wondering what is goi…
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Hello, Please would someone get in touch about purchasing additional storage. I purchased when I didn't need to (on a prompt from Zotero) and now I'm being asked to again (it seems correctly this time). I don't know if I have already purchased add…
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Thanks for the follow up. That is very much appreciated; along with the explanation. Yes, after several weeks some response. It has, though, left the impression that that side of the team is not very familiar with what is going on. So in the end o…
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Any news on this issue? The technical group are very responsive and helpful in this forum. So it is rather ironic that the group dealing with "money" are decidely unresponsive and unhelpful. Please can someone help me to give you money?
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I have also sent several e-mails about payment for storage to this e-mail address but have not had a reply. Please can I have fcheslack's assurances of a reply, too?
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Hello, I have also written to Storage@... and Sean Takats and have yet to have a reply. I am not clear how to renew nor if my account will be deleted (among other issues). Please can you take care of this issue?
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It is good to hear integration of the libraries is being considered. That will be a big plus point from a user's perspective. Please do not mistake me: I have not suggested anything is "as simple as you make it out to be". The point I am making is n…
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Thanks for the response. Report submitted with ID: D1142770501. A similar experience occurs with other entries in the database. It is not a frequent event, though frustrating when it occurs. On the group and local libraries. My local library …
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Thanks for the speedy reaction and response. This is such a fantastic features in Zotero. Best for 2012!
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I've been using Zotero for almost a year now and really appreciate the ease of importing items to the database, the portability of those databases and the ability to share with colleagues. This is the 'magic bit' that saves hours of time and makes m…
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Thanks for the feedback. The google scholar fix will be a big help. It looks like the Emerald one is more involved. It was working and then stopped. Are these bugs likely to get erradicated over time? Apologies if this sounds like an impatient us…
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Last week Zotero was working on my system smoothly: I could download the references from multiple sites to the database without problems. This week I'm getting multiple problems. Sorry - if the language is not technical - but hopefully I can communi…
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Just to reinforce a few points and add views to those raised here. I'm a fairly new user (months) to Zotero. I've a couple of papers that use shared libraries. I'd certainly like a duplicate detection for these libraries as well as my 'own' (i.e.…