Upgrade Storageadomasven
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I assume you reinstalled MS Word right after the downgrade? Any specific reason for the downgrade? What kind of procedure did you follow for it? Could you create a new user account on the mac and see if you can insert citations with Zotero there?
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Does the citation you are trying to insert contain accented symbols or diatrics in the authors or the title? Does it work in a new document with a citation the only has standard latin characters? Also, did the plugin work well for you initially? If …
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Do you now see the Zotero plugin in Word after reinstalling or did it not reappear at all?
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That report speaks for itself. Zotero downloads from the Zotero website are certainly virus free, this is a false positive.
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Please start a new thread for your problem if you are unsure whether the previous topic is about the same thing. See reporting problems and describe the issue you are having in as great detail as possible
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Did you move the Zotero.app file from the downloaded disk image to your Applications folder?
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Go into Zotero Preferences -> Cite -> Word Processors and reinstall the word plugin. Does it work well in a new document after that? What about in your existing documents?
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You need to download and open the Zotero client for the Zotero Word plugin to work. https://www.zotero.org/download/
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If you go into Tools -> Add-ons do you see Word and LibreOffice extensions listed? Are they enabled? If you go into Zotero Preferences -> Cite -> Word Processors do you see entries for those extensions? What happens if you try to reinstall …
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@Fil_ See https://www.zotero.org/support/kb/moving_documents_between_word_processors If you are unsure if your problem is different from the original topic do not hesitate to create a new thread.
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Is it fixed if you restart your computer? Does it work in a new document?
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Do you see the Zotero tab in Word? If not, you did something wrong when performing the manual installation. If you can see the tab, what happens when you press the plugin buttons? Could you submit a Report ID?
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If this is on macOS, there is a fix available in the Zotero Beta. Otherwise could you submit a Report ID?
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@deidaran restart both Zotero and your Browser, then attempt inserting a citation in a new Google Docs document. When you see the "Please wait.." screen, if no dialog pops up, manually look through the Zotero windows as one may have opened but faile…
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Could you submit a Report ID after receiving this error?
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Is this a standard version of LibreOffice? Could you save an empty .odt file in which you cannot insert citations with Zotero and send it to support@zotero.org with a link to this thread?
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@ckwok2021 A fix is now available in the Zotero Beta.
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@hamsinibijlani @olesol The fix is now available in the Zotero Beta.
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See https://www.zotero.org/support/kb/word_field_codes
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Could you produce a Debug ID from Zotero? 1. In the Help menu, go to Debug Output Logging and select Enable. 2. Attempt to insert a bibliography in a new document with one citation. Click through any prompts you get. 3. Before doing anything else, …
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What citation style are you using? Could you describe precisely what happens when you press Add/Edit Bibliography in a new document with one citation?
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Do you mean citing with Google Docs works in Firefox? Could you record a video of the citation failure in chrome, upload it somewhere (like dropbox) and link it here?
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Did you move the document within OneDrive before the problem showed up?
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Could you produce a startup Debug ID from Zotero?
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Does it work well in a new document? If it does see debugging broken documents
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When you first visit a proxied resource with the Zotero Connector it will automatically detect your proxy and offer it in the future. Each journal needs to be navigated to via the proxy manually before the Connector automatically offers the option. …
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Sure, see https://github.com/zotero/zotero-libreoffice-integration
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@kdybala we are not aware of any other problems that could cause citations to unlink. You can always look at and restore versions of the document from the revision history to try and track down what change exactly lead to their unlinking.
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This is not high enough priority for us right now. You should talk to the Document Foundation about this. While we appreciate the the changes required are fairly limited, the documentation for them is extremely lackluster, and by the end of the day …
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See Reporting problems