Upgrade Storagefcheslack
About
- Username
- fcheslack
- Joined
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- Member, Administrator
Comments
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Yes, this is by design. You'll be able to change your username again in a week.
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This should be fixed. Could you try deleting your account again now?
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It looks like you don't have storage space available. When a user tries to upload a file while syncing they should be getting a sync error indicating that the group's owner needs more storage space to upload files.
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Thanks for reporting. We had been removing access when the user deleted their account, then removing the user from the group later. We've switched to also explicitly removing the user from the group as part of the account deletion process so the o…
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You should be seeing it now.
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Thanks for your support and evangelism. I've sent an email.
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We actually removed the ability to follow people a while ago, and it was just an oversight that they were still on that page.
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If you're not the owner of the groups you can safely leave the groups and/or delete your account and your prior contributions to group libraries will remain intact.
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You can create new api keys or see your existing ones at https://www.zotero.org/settings/keys
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@jhenline you can always see and delete the API keys that have access to your Zotero from https://www.zotero.org/settings/keys
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As long as a Zotero account is covered by a Lab or Institution subscription, the individual storage subscription will not be charged again. Each Zotero account belongs to the user that registered it, even if it has storage supplemented by a Zotero …
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Anyone is allowed to join that group, but the library is set so that you must join it before you can see the library. https://www.zotero.org/groups/2691979/mostly-fat
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You don't have a storage subscription on the account you're posting from. If you email storage@zotero.org with details we can help track down what account the payment is for.
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Thanks for reporting. We've fixed the script that checks the name before submitting, so you should get feedback now before trying to create the group. The error you were getting is likely because there was already a group with the same name, and p…
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Adding emails to the list does not trigger an email. If they already have a Zotero account with that email address it will immediately get the unlimited storage. If they registered a Zotero account with a different email address, they can add addit…
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On this gwenross account only a $20 plan was purchased. If you already upgraded a different account then that is still active.
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The error message when you sync should say which library needs more storage. If it's you're personal library, then it sounds like you're syncing using a different account than the one you're logging in to the website with. You can check the userna…
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From groups page (https://www.zotero.org/groups/) > Manage Profile > Delete Group (this will only show up if you're the group owner)
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Your updated profile was flagged as potential spam so it was not made immediately publicly visible. It is now publicly visible. Nothing here indicates any account compromise or connection interception.
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Javascript can't be disabled. You should get a confirmation dialog after clicking, and the group would be deleted after confirming.
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You'll need to describe what problem you're having. https://www.zotero.org/support/getting_help https://www.zotero.org/support/reporting_problems
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Thanks for reporting. This should be working again.
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You already disabled automatic renewal a few days ago. Re-enabling automatic renewal requires entering new payment details.
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This seems to be an intermittent issue when Zotero servers are under high load. We're looking into it further.
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https://www.zotero.org/support/kb/changes_not_syncing
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All Zotero storage for a group is drawn from the group owner's storage quota. You're in one group (riskmanagement) that you don't own. The sync error should indicate this is the library causing the error. If the group should be drawing from your st…
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It looks like the address is already associated with a Zotero account. You can reset the password from https://www.zotero.org/user/lostpassword
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If you make the group Public, Closed (requires members to apply or be invited) and make the library public, then non-members will be able to view the library but will not have access to attachments. Non-members never have access to attached files in…
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You're aware of tags, but are you aware they can be colorful? https://www.zotero.org/support/collections_and_tags#colored_tags
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https://www.zotero.org/support/kb/changes_not_syncing