communicating with Zotero [from Word/OO]
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I am getting the "An error occurred communicating with Zotero. Please ensure Firefox is open and try again" message. I have checked the debug output and I get the same "zotero(3): Not initializing integration HTTP server" message, no matter what I do: uninstall/delete profile/reboot/relaunch firefox/reinstall Zotero. If I set the "Work Offline" option, and then unset it, the debug output repeats the zotero(3) message. This happens also if I run firefox as root (which I tried as a last resource). I have tried this all on a new profile, with Zotero as the only extension, without success.
What's going on? Only a couple of months ago Zotero worked flawlessly on this machine, with the same configuration (kernel/browser/OOo), I have only installed security updates (debian)...
Thanks in advance,
Fernando
For some strange reason, the loopback device was not properly started. I only noticed when I started an IM client and it complained that it could not connect to localhost... restarting the loopback device solved it! Now I have Zotero working flawlessly with OOo v3 :-)
Regards,
Fernando
Windows XP Pro
MS Word 2003
Firefox 3.0.10
Zotero 1.0.10
When Firefox is opened and connected to network I can cite refs in MS Word. When Firefox is not open/firefox open but not connected to internet I get the message: 'error communicating with Firefox etc.,'. I have tried most of the suggestions in the troubleshooting page but they have not worked. I need zotero to work when I am not connected to the internet.
Thanks,
Paddy83
From the troubleshooting page:
I tried that but it still doesn't work.
regards,
Paddy83
I would appreciate your help! Since I updated zotero some days ago the word plug-in does not work anymore. Everytime I try to add a footnote firefox/zotero is not answering anymore but instead crashes after 30 seconds time. I tried it several times (on different days), nothing changes. - What can I do???
Configurations:
Mac OS X 10.5.6
Word 2004 (Mac)
Firefox 3.0.10
zotero 1.10.
Thanks a lot!
Windows 2000
word 2000
Firefox 3.0
zotero 1.1
Word hangs immediately any zotero tab is cliked (new, old, copied documents) have tried all recommedations in posts (even Mac ones if poss) without success : communitcation error, ensure firefox is on and retry. Some assistence would be appreciated
Works beutiful on firefox, plugin is a nightmare - 4hours wasted!!!
No help from previous forums, have looked and tried them
Note that very few of the communication errors people are getting have anything to do with Zotero code, so there's a limited amount we can do to fix these issues, but if you try everything on that page and provide all the necessary information we might be able to help.
Additional add-in on FF include Status Bar Scientific Calculator and Ubuntu Mods for Firefox 0.7.
Here's the debug console:
Kubuntu 9.04
OO 3.1
Firefox 3.0.1
zotero 2.0b3
debug console on:
[extra output removed — D.S.]
zotero(3): Integration HTTP server listening on 127.0.0.1:50001
[extra output removed — D.S.]
Thanks for writing back. Debug suggests intergration server not intializing as you surmised. No other zotero processes running in task manager and no difference on restart computer. Have inputed error message into forums - not sure how to edit zotero zip based on your intructions to another user with a different OS.
Using ESET output from another user:
"unknown" = "0.0.0.0:50001|0.0.0.0:51320|LISTEN" adeniji:50001|adeniji:51320|LISTEN ; 0 ; ( 5: Unknown ) ;
DEBUG:
[extra output removed — D.S.]
zotero(3)(+0000004): Not initializing integration HTTP server
[extra output removed — D.S.]
Your assisstance is much appreciated -i don't like refmanager half as much as zotero.
Cheers
K
I think, I respected all indications given (I hope!), and tried everything that is suggested on the pages. Furthermore, I uninstalled the Word-Plugin and installed it again. It happens with new and old docs for whatever citation-style I choose.
Some more suggestions? And to conclude with an odd question: Would it work again if I'd downgrade back to zotero 1.0.09? (How does it work?)
Thanks in advance!
soulsista
PS: Numbers of Error reports: 527521315 & 1036004463.
Just as a general remark, I also get this error box when an incorrect style sheet is used (It happened to me when I was trying to create a new style sheet). Using Office 2007, a mistake in the style sheet would generate the error, and then the only thing you can do is get a previously stored version of your document that did not use the incorrect style sheet.
I am using zotero 2.0 b4
Kees
"This version of the Zotero Word plugin (1.0b3) is incompatible with the currently installed version of the Zotero Firefox extension (2.0b4). Please ensure you are using the latest versions of both component."
My configurations:
Win XP (also Window Vista in another pc)
MS Word 2007
Firefox 3.0.10
Zotero v2.0b4
Where can i get a compatible update to the Zotero Word plugin? Can someone please help!
Thanks.
Casey
- make sure *Internet Explorer* is NOT set to *Work Offline*
Would have written back earlier but had to submitt summative assessment the old way
I haven't managed to get past the:
' zotero (3) 'Not initializing integration HTTP server'
I have tried everything in all the forums even those for different operating sytems - I am very keen to use zotero, my debug output has remained the same.
Thanks
K
NEW ERROR if useful 439851616
I was having a similar problem to those mentioned in this forum with an existing document. I had updated to the new zotero but had a document that I had used the old zotero to cite in. When I updated the word plug in and tried to add a new references to the document it kept on coming up with the error message mentioned (cannot communicate with firefox). I solved it by downloading the relevant (added) reference pack (in my case ACM CHI) to the new version as it does not seem to carry reference templates over.
Might not help but I thought I'd let people know if they (like I) were having trouble with that sort of thing.
Maybe this may give a clue. I often get this problem when I am changing citation styles and I make a mistake there, such as an XML error or -as happened a few minutes ago- I entered an incorrect value in a variable. When this happens, the document in word will no longer allow zotero to open, update, refresh or anything similar.
I don't know if its possible to change a configuration file or so, to make the zotero plugin point to another citation style?
Kees
I think this happened because I cleaned up my library inside the FireFox addon. A few similar citations where deleted during this process.
Try it out! I hope I could help.
I've been trying for an entire week to solve the problem of communication. My zotero was working fine until I upgraded to the Beta version because I was going for a trip an wanted to have my Library at hand. I've tried everything suggested in the forums: Uninstall and re-install everything (firefox, plugin, open office) several times, created a new firefox profile. Switched my firewall and antivirus off, restored my internet advance settings, tried new and old documents, and finally, I tried also deleting the bibliography and creating it again. I don't really know what else to try and I desperately need to have this working. I just work with open office so I cannot use Endnote.
I work with the latest version of everything:
Firefox 3.5
Open Office 3.1
Zotero 2.0b6
Open Office Plugin 2.0a2
This is the output from my debug log. I know this is a lot, but I've really tried everything. I am sending more in the next comment:
[extra output removed – D.S. ]
zotero(3): Integration HTTP server listening on 127.0.0.1:50001
[extra output removed – D.S. ]
Report ID: 1313851475
Thanks for your quick response!
There's nothing for us to look, unfortunately. I excerpted the only relevant line from your debug output, which indicates that Zotero is working properly. The problem is on the OpenOffice side or somewhere else in between on your system (firewall, etc.). You can try the latest development plugin, but it's not particularly likely to make a difference.