Current backlog: https://docs.google.com/spreadsheets/d/1zc3Sl4JU7Ltu0Q55-OB0QYCJbYiguVXwpc_BzBLLZcA/edit#gid=128551622

I've got a shared google document. Now after a few comments from others, I tried to cut and copy a text with references in the text, then a refresh. It stuck on "updating", had to close the whole docu

Another approach could be to just stop using Word and import into Google Docs. However, as an online service, Google Docs is a bit laggy, and I worry about compatibility issues importing and exporting

Hi, I'm trying to clean up an old shared Google Doc that has been copied multiple times to/from Word and Google Docs - it's a mess. I just want to clear all of the Zotero formatting so that everything

Google Docs has a feature where one can export a Google Docs document to an .ePub file that could be read on tablet or eReader (e.g., iPad, nook). The in-text citations in the converted .ePub file lin

From there I'd have liked to disable google docs v2 integration (if available) and submit a log also from there. But I didn't find the options

Disable all other browser extensions, reload Google Docs, and try again.

Continued: https://forums.zotero.org/discussion/105046/updating-citation-in-google-docs-doesnt-change#latest

In my Google Docs all my citations will not change from {Updating} to the real citation. Even after a day waiting, nothing changed. Someone suggested that you should download the beta version of Zoter

Well I have the problem that my citations in Google Docs are stated as {Updating}. In one of the forums I found that I need to update to the beta version of Safari. But you suggest that it will not he

For Google Docs specifically, see Google Docs Citations Unlinked. If you can reproduce an error causing citations to be unlinked, we'd want to see a Debug ID for that, but note that warning on that pa

I've logged your request, but it'll be a while. See the backlog: https://docs.google.com/spreadsheets/d/1zc3Sl4JU7Ltu0Q55-OB0QYCJbYiguVXwpc_BzBLLZcA/edit#gid=128551622

Sorry: here's the link to the screenshot. https://docs.google.com/document/d/1yGnIC40XBuqjkiAgfa-Xr-rYgJCwDGYk6EB3wy3JbhQ/edit?usp=sharing

Unable to add in-text citations. I pressed Zotero on the toolbar for google docs, I put in my reference information and it produced a red bar with a blue line in the middle.

Can you download the copy of the Google Docs that is ready to be "converted" again, then produce a Debug ID from Zotero for running the Zotero Refresh in Word on that document?

If you have a stuck red bar, but the document doesn't say "Zotero is updating your document", then it means you have pressed refresh in the google docs tab (or you switched to so many different tabs i

Hi--I have followed the steps to convert a Google Doc to Word and it looks pretty but there are all the hallmarks of a Word document that doesn't actually have active Zotero links (eg when I press "re

if you're seeing the "Please wait..." overlay in Google Docs and do not refresh or close the Google Docs document tab if you have initiated a citation operation and it has not finished

If you're sure it's not that, we'd want to see a Debug ID from Zotero for reloading Google Docs and reproducing this, using the "Restart with Logging Enabled…" option.

Disable all other browser extensions, reload Google Docs, and try again.