I just had to sign in again and the Google Docs window did not refresh. It is greyed out and displays "Zotero is updating your document. Please wait...".

in the debug window. After that, I clicked the Google Docs option to refresh the document and got stuck on the incomplete progress bar. I have to reload the Google Doc to make any edits because my sc

Restart Zotero and your browser. Try to cite again. If the citation dialog does not appear, look through open Zotero windows -- sometimes the citation dialog fails to pop open in front of the Google D

I am trying to add citations to a Google doc. Each time I click to 'Add/Edit Citation' it brings up Zotero desktop programme and not the usual red search bar (the search bar isn't behind the window).

We have fixed a few issues in Google Docs integration since you've reported yours, but it seems like you are encountering something different from everyone else. Could you once again follow the instru

Yes, as far as we can tell this is a bug in Google Docs itself, related to the recent changes they've made (which are still only rolled out to a small number of users). It may be triggered by somethin

Ever since the issues with Google Docs connector I have noticed a strange issue - every now and then, certain lines in the document I am editing become unselectable - using the mouse cursor, I cannot

Can you update to the latest beta for Firefox, restart Zotero, reload Google Docs, and provide a Debug ID from Zotero for an attempt to insert a citation?

What exactly is happening? If you're just getting a progress bar, make sure your browser has updated to Zotero Connector 5.0.118, restart Zotero, reload Google Docs, and try again. You may need to wai

Can you restart Zotero, reload Google Docs, and provide a Debug ID from Zotero for clicking Add/Edit Citation?

Can you restart Zotero, reload Google Docs, and provide a Debug ID from Zotero for clicking Add/Edit Citation?

See Report ID# 2107441124. Every time I click on a citation in google docs and click "Edit with Zotero" it looks like a box flashes on the screen really quickly but the zotero bar where you enter the

Make sure you're using Zotero Connector 5.0.118 or higher, restart Zotero, and reload Google Docs. Then try again.

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

Hello, within the last week I have started having issues updating the citations in a google doc which previously worked fine. Initially I was unable to edit existing citations, then I had issues when

Citation button does nothing anymore, does also not go to the red bar.

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

When you return back to the Google Docs window, do you sometimes see the page refresh?

Sorry for all the trouble here. Google has been testing some subtle, undocumented changes to how Google Docs works, and we mostly haven't been able to reproduce these problems ourselves, so we've been

Could you open the developer tools (Cmd-Option-I) in an existing Google Docs document, switch to the Console tab, paste in