@amyharcourt Do you see a "Zotero experienced an error updating your document." dialog in the Google Docs editor? Do you see the same behavior on both Firefox and Chrome? Do you have other extensions

@Delighty: What macOS version is this? That’s why I had resorted to using Google Docs of which the zotero website can’t load on any browser as it keeps saying connection not private and certificate is

or later. That’s why I had resorted to using Google Docs of which the zotero website can’t load on any browser as it keeps saying connection not private and certificate is not valid

I already installed the latest version of Zotero Connector and have restarted the app, Google Chrome, and Google Docs many times already. However, the problem still persists. Please see attached scree

Make sure you have Zotero Connector 5.0.116, restart Zotero, and reload Google Docs. Then provide a Debug ID from the Zotero Connector for reproducing the problem.

This discussion was created from comments split from: Zotero not working in Google Docs.

Still not working in Google Docs (Chrome, MacO OS). The in-text citation is still not showing.

Okay, I just restarted Zotero and attempted the Add Citation in Google Docs. When asked to select the right email, I got the error associated with this debug ID: D565341664. I either have this issue o

That screenshot didn't come through (we've hopefully fixed that for future posts), but can you provide a Debug ID from Zotero for reloading Google Docs, clicking Add/Edit Citation, and not getting the

I've tried closing both Zotero and Google Docs and restarting multiple times, still the same issues. I'm using Chrome on a Macbook.

I upgraded and installed the latest version of Zotero. It stopped working in Google Docs. When I go to Zotero and click on add/edit citation, the references are not imported and I do not get the super

If you're still seeing the Google Docs link dialog appear when you try to use the plugin, make sure you're running Zotero Connector 5.0.116 and reload Google Docs.

Neither Word nor Google Docs integration makes any sort of connection to the Zotero website, though, so I'm not sure what you mean there.

[Split from Zotero not working in Google Docs]

I'm having trouble citing in Google Docs.

I recently switched to the Arc Browser and things are definitely wonky. When using Google Docs, if I try to insert a citation sometimes nothing happens. If I Zotero > Refresh, this usually resolves th

https://forums.zotero.org/discussion/111834/zotero-not-working-in-google-docs#latest

Hi--Until now, Google Chrome and Zotero have worked perfectly. This past week, I have had a problem on two different computers--when I try to edit a citation I get a popup in chrome that I have never

For Chrome and Edge, Zotero Connector 5.0.115 is now available. In 5.0.115, the plugin will work again, but the Google Docs link popup will still appear. Just close the link dialog without clicking Ap

click anywhere within a Zotero bibliography on Google Docs.