No one knows what's going on because it's only (or almost only) happening to you, so the only way the bug will get fixed is if you help to establish exactly what the bug is. This could be an add-on co

At this point I've made significant changes to the document, and it sounds like reverting very far back and then copy-pasting new edits back in may also cause Zotero to unlink in Google Docs (?), so u

It's not "a version control issue" -- Google Docs have automated versioning and if you want to help figure out *why* the citations keep unlinking (because that's not, obviously, the general behavior o

No, it's not a version control issue. But you should be able to figure out what changes to the document caused the citations to unlink by looking at Google Docs version history. It could be Zotero cau

Whatever change happened between Zotero citations being linked and unlinked should be possible to trace and revert with Google Docs document version history as long as you are sure that all citations

Just standard Google Docs in a shared Google Drive. I didn't click Refresh after reverting to an older version. However, I did manually re-insert all the citations from Zotero this week that were unli

When inserting/editing a cite in Zotero Desktop for Mac for a Google Docs document, I referenced pages 15,120. This is displayed as "Author (2020) pp. 15,120" in the red editing bar, but inserted as "

The only known cause of unlinking with the Zotero Connector installed is using drag and drop, which we're unfortunately not able to detect in Google Docs. I tried restoring an old version of the docum

I've used Zotero with Google Docs and Microsoft Word for years without an issue. This week, Zotero has repeatedly unlinked the references in a Google Doc. No one else is working on it, I've been logge

I cliced add citation on google docs, it wants me to sign in on my google account then after signing it, it says "Zotero experienced an error updating your document."

the "storage quota error" still persists and prevents me from using zotero to input citations on google docs

I have encountered a very similar situation to Anna. I have reached my quota, and tried to work around this issue by deleting old libraries for already written papers and removing duplicates. However,

You can't simply open a Word file in Google Docs and vice a versa without losing citations. Did you follow the instructions here?

I have some trouble uploading a word document docx containing Zotero references on Google Docs. They disappear in the uploading process.

Actually, if there are unlinked citations in the document, the warning message reappears in the top-right corner of Google Docs every time you interact with the Zotero plugin. So if you haven't notice

I've said what you can do — use the Google Docs version history. If there's something we say here or in the documentation that you don't understand, quote it and say exactly what you don't understand

When Zotero detects unlinked citations in a Google Doc, it will show a warning and color them in red. Again, the most likely cause of this would be someone interacting with the document without the Zo

I really don't know how to answer these questions. This is my first time using Zotero, I was told it worked well in Google Docs. I don't recall ever seeing a warning? We've been working together on th

Just to be clear, you're saying you got the warning from Zotero in the top-right corner of the Google Docs page that citations were unlinked, and they turned red in the document? (On Twitter you menti

How do I get citations that are unlinked back? This is a 45 page document that had 4 people working on it, 100s of citations have been unlinked and I don't know why or how to fix it. This is my first…