Upgrade Storagez8080
About
- Username
- z8080
- Joined
- Roles
- Member
Comments
-
Ah yes that makes sense. Thanks!
-
Thanks adomasven! Creating a new Windows account on one's PC, and configuring it so one can work on it as normal seems to be about as much trouble as reinstalling Windows, so I did some more searching for the "unhandled exception occured" error that…
-
Dear Zotero devs, I am now getting this error ALL of the time, in every document, even after I restart my PC, and after having reinstalled the Word addin from the Z options, and also Office and Zotero themselves. Perhaps there's something else that…
-
No worries, I realise it is impossible to help every single user, especially when theirs is more of a unique/hard-to-replicate bug. If I find a solution I will post back here in case it helps others. Thanks again.
-
@adomasven: error also occurs when doc is moved to root folder (no unsavoury characters in folder name). Any more ideas what else we can do here?
-
Restarting doesn't even help any more, so my documents are stuck, references-wise. Went through all 10 steps of the troubleshooter (https://www.zotero.org/support/kb/debugging_broken_documents), they don't help.
-
I am now also getting this other error, which is probably another facet of the same problem: "You must insert a citation before performing this operation" Screenshot at https://ibb.co/NLQMnMr
-
Right now, I am restarting my PC (and reopening multiple windows, programs, etc.) several times in a day, to get around this problem. If there's anything else you can suggest me to try, I'd happily do it, as I do little these days other than try and…
-
Just had the error again with a single document open, so can confirm that having multiple docs/instances open isn't a necessary condition for this to occurr.
-
Thanks a lot for still helping with this, the problem is still ongoing, although it seems for some reason to happen somewhat less frequently (once every other day or so). To your questions: - I'm pretty sure this happens also when only a single docu…
-
Happy to do that, but would first prefer to get to the bottom of the [other issue](https://forums.zotero.org/discussion/93447/zotero-experienced-an-error-updating-your-document?new=1), which seems to be at the root: as I said, this only happens for …
-
It appears the doc in which I want to insert citations is one in which any other Zotero command will trigger the "Zotero experienced.." error that I reported in another thread. There, as always, the only thing that makes it go away is restarting the…
-
Indeed, that was my experience so far as well, it's only after the 2021 upgrade that the error keeps coming back rather than happening once in a blue moon and then going away.
-
Ok - thanks anyway for looking into this. Word tells me it's at its latest version, Windows updates are always ongoing so I assume likewise there; and have restarted my PC countless times. My security software (Comodo) is the last suspect though, so…
-
OK, this took one whole day of work until the error happened again, and it in fact happened while I was working on a different document, which suggests this is not a document-specific error. Debug ID: D1140086181 Thanks again for your help, I will…
-
Ok, I will bear this in mind. I will post back the debug ID once the error appears again
-
The last paragraph of the debugging page (which dstillman referred to) mentions how to generate a Report ID, this is why I linked to that as opposed to a debug ID. In any case, I will now try to obtain the latter also (might take a while for this to…
-
The error happened again, and I now generated a Report ID: 354089598
-
I see, ok. Indeed, in this case suggestion #4 solved it. Would still be nice to understand what causes this to happens, but for now thiswill do. Thanks!
-
Yes, I was aware of that troubleshooter :) In this case though, as I report, there is no error as such: the refresh/changeCitationStyle command is executed without problems, just that it's not accompanied by the expected result.
-
The error happens at various citations so I suspect it's about some random event that triggers the error in general (at which point Zotero becomes unstable) rather than a particular citation in a particular doc. But yes I will generate a Report ID n…
-
Alright, will have a look at my security settings. Thanks.
-
Oh right, sorry. D658927094
-
Hm, I haven't intentionally started any program with admin rights, although I *had* done that shortly before the problem appeared, and before I restarted. Now no programs are admin, still the problem persists. Quick Copy seems to work by keyboard sh…
-
I have, yes, I too thought that would fix it, but it did not (am running Windows 10)
-
surprised no-one cared to say thanks so far, as I'm sure many have benefited from this post - so I will be the first :) worked great for me.
-
Is this feature (https://github.com/zotero/zotero/issues/1921 and https://github.com/zotero/zotero/issues/1864) still forthcoming at all? Right now, it's still the case that as little as one comma or a bracket throws Zotero off. Thus, pasting a cit…
-
Sounds like a fine workaround, thanks for sharing!
-
@dstillman & devs: one more vote in favour of the idea of a Dark Mode for Zotero's GUI, insofar as it is possible - with thanks!
-
I don't have any security software (other than a firewall+AV) that would interfere, and no forced-on-top programs, no. I can see how Zotero would not necessarily be in charge of whether the QuickFormat dialog comes in in front or behind, but what's …