dstillman
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- dstillman
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Comments
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1) https://www.zotero.org/support/forum_guidelines#be_patient 2) Downloading of files larger than 2 GB is currently broken. We'll try to have a fix soon, but for now, you'd have to ignore it or delete those attachments in the web library and empty…
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[JavaScript Error: "Could not find a running Word instance. [getDocument:Y:\zotero\word-for-windows-integration\build\zoteroWinWordIntegration\document.cpp:144]"] https://www.zotero.org/support/kb/could_not_find_a_running_word_instance
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(It looks like you've now synced successfully.)
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You likely tried too many times with the wrong username or password and were temporarily blocked. Reset your password or try again in a little bit.
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You tried too many times with the wrong username and were temporarily blocked. Reset your password or try again in a little bit.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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citeproc-js fix: https://github.com/Juris-M/citeproc-js/pull/275 New CSL test suite test: https://github.com/citation-style-language/test-suite/pull/87
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That drop-down is just for recent collections you've saved to. It could've been cleared if you uninstalled and reinstalled the extension. To see all the collections in the connected library, you need to click the down-arrow on the right. Your debug…
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That's a 400 Bad Request error from your WebDAV server. Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?
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What do you mean by "my other folders don't show up"? Your screenshot shows the save popup before you've clicked the down-arrow to expand it to show the collection list. Your debug output shows a successful save to Zotero. Can you provide a Debug …
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That's working fine for me, but there was another report of this, so it's possible arXiv is blocking more aggressively if you try to add many at once. If you provide a Debug ID for an attempt that fails, we can confirm.
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But "11153-12359" becoming "11153-359" would be a bug. We'll look into that.
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That's how the style works. See "Inclusive Ranges": https://connect.apsanet.org/stylemanual/sample-page/style/
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If that's all you're trying to do, you can just sort by Date Added, which won't change as you make changes.
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Six collections and a handful of items in your library were deleted (including from the trash) in your library on Sunday morning from a Zotero 7 for Windows instance. That's all we can tell you. You might be able to restore the collections from one…
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You need to say what your actual question is. You provided a screenshot of the desktop app and a Report ID from the Android app, which is totally unrelated. If you're having some trouble with the desktop app, provide a Report ID from the desktop app.
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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I mean, it's just not possible. The code that deletes data when you unlink your account does it by deleting the database file. There's no mechanism by which it could only delete some data in the library. You might have then done a new sync, either …
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We can consider adding an option to the context menu, but you can press Ctrl/Cmd-C or use Edit → Copy after clicking on an annotation. (Also, something is wrong with your installation if you're seeing those strings ('general.yellow') for the color …
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Not sure what you mean, exactly. See Steps to Reproduce for the kind of description we need.
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You can always add new files to Zotero in the desktop app. If you're at your Zotero Storage quota and you'd like to sync additional files, you can add a storage plan.
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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Make sure you've given the Zotero Connector permission to access all sites.
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The add buttons have always been grayed out in My Publications. You have to drag items from elsewhere in your library. Restart Zotero, make sure you're dragging a top-level item, and if it's still not working, provide a Debug ID for an attempt that …
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See Files Not Syncing and provide the requested information if you’re still having trouble.
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What style are you trying to install? What exactly happens? Can you provide a Report ID after trying?
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You still have a search with a Publication Title value that's over 5,000 characters long.
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That's not a Debug ID.
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(And that last Report ID still shows a saved search with an invalid value.)
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Make sure you've emptied the trash. If you're still having trouble, provide a Debug ID for Zotero startup through a sync that fails, using the Help → Debug Output Logging → "Restart with Logging Enabled…" option.
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