dstillman
About
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- dstillman
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- Member, Administrator
Comments
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Most likely you left yourself logged in on a shared computer and someone else deleted the library. If you still have a copy of the backup file, you can overwrite the online library after restoring: https://www.zotero.org/support/zotero_data#restor…
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The transfer attempt has been blocked because it appears to match a data loss prevention profile. You'll need to talk to your IT department, which is blocking requests to Amazon S3. (You should also upgrade to the current version of Zotero from the…
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Email support@zotero.org with details. You can't merge accounts, so you'll need to delete the new account and regain access to your old account.
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You should upgrade to a newer version of Windows (or get a new computer if that's not possible). Windows 8.1 was released in 2013, and Microsoft itself stopped supporting it in January 2023. You can temporarily set up syncing by resetting your pass…
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See Troubleshooting Problems Saving to Zotero.
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OK, so it's explained above. Nothing to do with your custom style. (I'm not sure what you meant by "Other styles installed via “Get additional styles” work normally" — this is the same for all styles.) A "default" style in Zotero wouldn't make any …
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See Files Not Syncing, and provide the requested info if you're still having trouble.
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Upgrade Zotero. (You likely would've had to click past multiple daily warnings about this by now.) https://forums.zotero.org/discussion/comment/513908/#Comment_513908
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What do you mean by "cannot be activated/selected"? In the Style Manager in the Cite tab of settings? Nothing can be selected there — click any other style to see the same thing. You select a style when you go to use it in the various places in Zote…
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We don't have anything to do with WPS integration, so you'll need to ask the developers.
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It inserts it wherever your cursor is when you click Add/Edit Bibliography the first time in a document. If you inserted it at the wrong place, you can delete it and reinsert it at the end.
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[JavaScript Error: "Could not write to '…////////files/2039/.pdf'': failed to open file for writing (NS_ERROR_FILE_NOT_FOUND)"] You're trying to export too deep into your file hierarchy, so the paths are too long for Windows and the exports fail.
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Exporting and doing what with them? What do you mean when you say the PDF files are missing? Can you provide a Debug ID for reproducing this with an export for a single item?
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(And it's not just about the bibliography. It's about all citation fields in the document. That's why it's creating new citations as "1" — because there are no active Zotero citations remaining in the document.)
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Again, you can test in a new document saved to your desktop. But you're going to have to believe us when we say that a regular .docx save doesn't flatten Word fields and figure out why this is happening for that document.
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(You can test this in a new document saved as a .docx to your desktop.)
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Something else on your system might be modifying the file, or you might be saving as something other than .docx. I'm afraid you'll need to figure this out on your own. Again, Zotero creates standard Word fields (the same as, say, inserting an auto-u…
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It means something about how you're saving the file is flattening the document. This would never happen if you just saved a document as a .docx. Zotero creates standard Word fields.
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I suspect you're looking in the wrong place. Files already exist on your WebDAV server.
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Post the file to https://gist.github.com/ or similar and provide a link here, along with a Report ID. (But you don't need a custom style to create narrative citations.)
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Upgrade to the current version of Zotero.
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https://www.zotero.org/support/kb/existing_citations_not_detected
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6.0.36 You're running a version of Zotero from 2024. You should install the latest version from the download page and figure out why you haven't received automatic updates in over two years.
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(Please start new threads for new issues. I've moved this to a new thread.)
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(But no, Reset File Sync History, while it shouldn't be necessary for this, also shouldn't be disabled without file-editing privileges. We'll fix.)
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Is she on Zotero 9? In general we'd want to see a Debug ID for a sync attempt that doesn't download files available online.
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7.0.5 You're running a version of Zotero from September 2024. You should install the latest version from the download page and figure out why you haven't received automatic updates in almost two years.
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@clermontk: "Purge Storage in My Library" applies only to My Library (hence the name) and has nothing to do with group libraries, if that's what you mean. And nothing to do with the local library-sync options.
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Can you link to the EPUB, or send it to support@zotero.org with a link to this thread? (File size alone wouldn't necessarily be the issue. Could also just be whether the EPUB has highly compressed images, etc.)
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You closed the collections pane. View (Exibir)→ Layout → Collections Pane.
Upgrade Storage