dstillman
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- dstillman
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Comments
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Make sure the document preferences or citation dialog isn't just appearing behind your other windows. That's the most likely thing here. If you're sure it's not that, we would want a Debug ID for reproducing this after restarting Zotero.
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1) Please don't use all-caps. 2) Can you provide a screenshot of what you're referring to?
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We'll fix — thanks.
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We'll fix — thanks.
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Can you explain exactly what you're doing and what's happening? See Steps to Reproduce for the kind of description we need. Some screenshots would be helpful.
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@agam2222: If you're still seeing this, check the citation style you have selected in the Quick Copy settings, and provide a Debug ID if it's still happening.
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What exactly is laggy? Interacting with the Word document itself, or using the Zotero plugin?
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You would have to drag the collections and items to one of the groups from all the others, invite everyone to that group, and delete the other groups.
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1) Select all items in the collection → File → "Export PDFs…" to a temporary folder, and then drag them into the other software. You can also select one or more attachments in Zotero and drag them out, either to the filesystem (which will always wo…
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(Zotero installations with the style installed should receive the new version automatically.)
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Yes, but there’s no "now" here. As we've said multiple times, the Zotero Connector save button would not produce that data from any site. If you don't know how you imported these items, we don't need to keep talking about this, but you're going to h…
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There's some problem opening the default web browser on your system. You should check what's set as the default web browser and try fiddling with those settings. But while you'll want to fix that, that wouldn't stop you from using Zotero. Those are…
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Can you provide a screenshot of what you're referring to?
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Zotero startup and operations within the app should be faster on an SSD, though how much might depend on how much memory you have. After startup, Zotero and/or the operating system will cache much of the database in memory. But generally you'd still…
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Currently it uses the oldest PDF by default, so you'd have to delete the supplementary attachment and re-add it, but making this adjustable is planned. (I believe there's a plugin that lets you do this as well.)
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Can you link to an example MARC file that produces this problem, or send it to support@zotero.org with a link to this thread?
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That's a hard-coded author-date style that isn't currently customizable, correct. If you insert the note into a document using one of the word processor plugins, it will insert the citations as active Zotero citations that use the style you've sele…
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If you can't access the PDFs in the web library, this doesn't have anything to do with the Android app. See Files Not Syncing. (You're just at your file storage quota. Zotero would be showing a warning about this on every sync on the computer where …
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What's the actual problem? Your screenshot doesn't show a problem. (Also, I assume you know this, but you can pin the Zotero Connector from the extensions menu so you don't need to right-click every time to save to Zotero.)
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Email support@zotero.org with details.
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We can't help as long as you have plugins enabled. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If you can still reproduce it, provide a screenshot and Report ID from that.
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I'm afraid you'll need to ask your IT department. Zotero isn't able to delete a folder within its own data directory. You can try manually deleting just C:\Users\[…]\Zotero\storage\CJVC655A, but there's a good chance you'll just get this error with…
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Go to your Zotero profile folder, open prefs.js in a text editor, and delete the dataDir and useDataDir lines. Then move the Zotero folder back to the default location on the local disk. Storing the database on a network share (if that's what this …
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Those are all empty databases. Again, you'd want to look at the backup copies of the files you hopefully made before making any changes.
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It's not clear what you're referring to. See Steps to Reproduce for the kind of description we need. Is this about Google Docs? Saving to Zotero? When i go into the app it doesn't work either, saying zotero is unavailable I'm not sure what you're r…
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@JoleenRichins: I think you're misremembering something. You don't right-click on a DOI anywhere to save it to your Zotero library. See Adding Items to Zotero to make sure you're clear on all the ways to add things to your library.
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But you just said you were using the web library? The error you quoted is from the web library. Again, if possible, you should use the Zotero desktop app and the Zotero Connector browser extension, both available from the download page. Some sites…
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It's possible someone here can help, but in general, for problems with a plugin, you'll need to contact the plugin developer.
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No, Google Docs doesn’t support endnotes. The option shouldn’t show up there.
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What exactly are you referring to? You're using the web library? And you're trying to add a URL via Add by Identifier? What's an example URL you're trying to add? Is there a reason you're not using the desktop app and Zotero Connector?