Upgrade Storagedstillman
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- dstillman
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Comments
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Downloading files doesn't remove them from your Zotero Storage online, but the point is that you'd have local copies, so if you stopped paying for Zotero Storage and files were purged from our servers, you wouldn't lose them from your Zotero library.
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I explained this above. You can always redownload all files to your local Zotero.
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@aborel: Not a general issue. Do you have plugins installed? https://s3.amazonaws.com/zotero.org/images/forums/u6/akuv5z4qs06wxy8waejb.png
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See Zotero Toolbar Doesn't Appear and the platform-specific steps linked from there, and if you're still having trouble, let us know exactly what you tried, in your own words, and what happened at each step.
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It looks like this is due to an Edge update, not anything that changed our end. We can reproduce just by applying the latest Edge update with Zotero closed. So it's not related to Zotero 8 in any way — just confusing timing. I'm guessing they starte…
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We'd need more details, including the exact error message, and you should make sure you can reproduce it in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins.
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We know a lot of people are trying to post to this thread, but we don't need any further reports at the moment. We're looking into this and will share an update as soon as we have one. In the meantime, as far as we know other browsers are unaffected…
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disk I/O error Do you have your data directory on a network drive or some other non-standard location?
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Fixed
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[Additional posts removed] We were just able to reproduce this. We're investigating.
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OK, so you’ll need to report this to the Zotmoov developer.
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[Edit: This appears to be due to an Edge update. We don't need further reports at the moment. See below for updates.] What update are you referring to? (There haven't been any recent Zotero Connector updates, and the last Edge update was a week ago…
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I'm not sure what you mean by that. I'm saying to try to reproduce the problem with a new file with all plugins disabled. If you can, it wouldn't have anything to do with Zotmoov. If you can't, it would.
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You can always just download the files to your local Zotero. (Make sure you're set to download files "at sync time" and do a Reset File Sync History from the Reset section.) Discontinuing a storage subscription never affects your local library.
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From the post: “Rename File from Parent Metadata” has been removed from the item context menu. If a filename doesn’t match the configured filename format (e.g., because automatic renaming is disabled or you changed the format but didn’t choose to re…
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1) Manual renaming is in the item pane now. 2) Changing the renaming format doesn't automatically rename existing files (though it will prompt whether to do so), but if you have "Automatically Rename Files" enabled, changing the metadata will updat…
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What browser?
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You're talking about saving from the Zotero Connector? What browser? Can you provide an example URL and a Debug ID from the Zotero Connector for reloading the page and trying to save?
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That's not something Zotero itself would've done. Nothing in your library has been deleted in the last month. Have you changed your data directory location?
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to report the problem to the plugin's developer.
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We'd have to see a Debug ID for a login attempt.
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There's no difference.
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Every person should have their own Zotero account. To collaborate, use groups.
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You'd have to figure that out yourself — that's something specific to your system. The official tarball and zotero-deb aren't sandboxed. (But is there a reason you're trying to run Zotero from a script rather than using the launcher icon?)
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No, uninstalling Zotero doesn't ever delete your local data. If you've never used syncing, you can just close Zotero and delete your Zotero data directory. If you have, follow instructions from @ridvanbinici to delete all data manually.
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You may have accidentally flattened the bibliography (and likely other previous citations). Try deleting the bibliography and reinsert it. https://www.zotero.org/support/kb/existing_citations_not_detected
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Make sure you're using the latest version of the mobile app. If you continue to have trouble, see Changes Not Syncing.
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I'm not sure what you mean here. Can you explain exactly what you're doing, step by step, and what's happening? See Steps to Reproduce for the kind of description we need. A Debug ID (different from a Report ID) for reproducing the problem would als…
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disk I/O error @oksma: Note, though, that you're getting disk I/O errors in Zotero, which would cause all sorts of things to fail. This is a generic disk error, so we can't tell you specifically what the problem is, but the most common cause is havi…
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Can you provide some screenshots of the error messages you're receiving and explain exactly what you're doing to trigger them? I don't think we've ever seen the error messages you're reporting, so either you're doing something odd here or there's so…