Upgrade Storagedstillman
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- dstillman
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Comments
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Can you provide a Debug ID (different from a Report ID) for a sync that fails?
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What exactly do you mean? You should only have one Zotero account, which can have one or more email addresses associated with it. An account is never "provided by" a university. (Institutional Zotero Storage can be provided by a university, but that…
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@michelelagreca: Same answer.
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. We'd also want a Report ID, as explained on that page.
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Can you provide a Debug ID for trying to use Add File?
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Can you provide a Debug ID for a sync attempt that fails?
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We always need an example URL for problems with saving. If you're having trouble saving across many sites, see Troubleshooting Problems Saving to Zotero.
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You’re in a note. Click the Back button in the top left to return to the list.
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This should be fixed in the latest Zotero beta, and the fix will be included in Zotero 8.0.2 soon.
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This should be fixed in the latest beta. (Modifying any item and syncing would remove it from any collections that were in the trash.) Thanks!
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Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not…
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Can you provide screenshots and a Debug ID for reproducing it?
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Can you provide a Debug ID for a sync that produces the error? You might just have a large file in your library.
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An alternative might be an "Include Annotations" checkbox in the quick-search menu. Do you want to see annotations that match your search (and only annotations that match your search) or just not match annotations at all? Might that vary depending o…
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That's a search in either All Fields & Tags or Everything mode, and the problem is just the gray context rows. Zotero has always worked like this, but it's more of a problem for annotations because there can be so many. So an option to hide non-…
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Can you say more about how exactly you're finding that they clutter your items list? To be clear, you won't see them unless you expand attachments or perform a search that matches them. If you only want to search for parent items, you can use "Titl…
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(In the future, when posting here, please just post a short description in your own words — and native language if you prefer — rather than pasting a block of nonsense (e.g., "layout.expandChildItems", which isn't a thing) from an AI chatbot.) The …
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Zotmoov does that, not Zotero. Zotero only renames primary attachments.
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This will be added in an upcoming version.
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Oh, so you're still seeing the page label in the scrubber. We can think about a way to go to a specific page, but you can still scrub to a given page label now.
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See Changes Not Syncing or Files Not Syncing, depending on whether you're referring to library data (e.g., items) or attached files.
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[JavaScript Error: "Could not remove C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" This is likely due to security software on your computer preventing Zotero from updating the Word plugin. You may need to do a manual installation.…
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7.0.15 You're running a version of Zotero from March 2025. You should install the latest version from the download page and figure out why you haven't received automatic updates in almost a year. This is fixed in Zotero 8.
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https://www.zotero.org/blog/zotero-8/#reader-appearance-panel-with-theme-support
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There's a bug with filtering for tags on standalone attachments in the current version. This will be fixed in the next beta and in 8.0.2 soon. For now, if you create proper parent items, this will work properly.
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For problems with a plugin, you'll need to contact the plugin developer. If it’s a bug in Zotero, they can report it to us.
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We have no idea what you’re referring to if you don’t report it. The only thing you’ve posted about for Zotero 8 is a third-party plugin that we don’t have anything to do with.
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That means what it says. Update the app, and check your iOS settings to make sure you have automatic app updates turned on. You’re several versions behind.
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OK, but we still need debug output from the Connector. You can email it to support@zotero.org with a link to this thread.
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I asked for a Debug ID from the Zotero Connector for reloading the page and trying to save, not mangled raw output from Zotero.