dstillman
About
- Username
- dstillman
- Joined
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- Member, Administrator
Comments
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[JavaScript Error: "This command is not available because no document is open. [getDocument:Y:\zotero\word-for-windows-integration\build\zoteroWinWordIntegration\document.cpp]"] This could happen if you're saving the file in OneDrive and have spaces…
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Reinstall from the download page. Your data won't be affected.
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Can you provide a screenshot of what you're referring to?
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If you can use the plugin a new, empty document, see Troubleshooting Errors in Word Processor Documents for the existing document.
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Again, you are not covered by an institutional subscription. University of Toronto does not have an institutional subscription. If there's some smaller lab subscription that you think you should be covered by, the administrator would have to add you…
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https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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(And if you're just trying to clear up disk space, and you're sure that all your files are online, you can just delete all PDFs from within the 'storage' folder and switch Zotero to download files on demand. A future version will make it possible to…
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(This is also usually just a misunderstanding and someone has the same file in multiple libraries.)
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attempt to write a readonly database Your database isn't writable.
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That’s not an OPTIONS request. Again, I explained the exact problem with your server above — it's falsely claiming that an empty response body is gzip-compressed. If you don’t understand what that means or can’t fix it, use a different WebDAV server…
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No, the problem is what I said above.
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No…don’t do that. Just use the Zotero Connector, which automatically creates appropriate items and saves permanent webpage snapshots.
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Actually, I think I see what could be causing this for some people in the beta. We'll investigate — thanks.
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(That's HTML, not Markdown.) There was another report of this yesterday, though unclear if they're using the beta. It's possible this was caused by a beta change, or it could've been from a Word update. If you didn't intend to use the beta, you sh…
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Can you provide a Report ID? Are you using the Zotero beta?
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See Changes Not Syncing or Files Not Syncing, depending on whether you're referring to library data or files.
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Upgrade to Zotero 9.0.5. https://forums.zotero.org/discussion/comment/513908/#Comment_513908 (It notes this at the top of the troubleshooting steps linked from that error dialog.)
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You're not covered by an institutional subscription. The quota warning would appear wherever you've added files that couldn't be uploaded due to being at your 300 MB quota, and those files wouldn't be accessible on other devices.
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Done for the next beta. If multiple rows are selected, they'll be moved to their own condition group joined by 'any'. If the search is an 'any' search, its conditions will be moved into their own group as well.
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Make sure you're running the latest version of the iOS app, currently 2.0.7. If you have iOS
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@Matthew-hu: That's a bug when "Hide Non-Matching Annotations" is enabled (which it is by default) — already fixed for the next beta: https://forums.zotero.org/discussion/132519/beta-advanced-search-cannot-expand-annotations-of-search-results
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Fixed for the next beta — thanks. (You can see them for now by turning off View → "Hide Non-Matching Annotations".)
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As a default behavior, no — there’s no reason to think that the search term would apply to the new location, and it would be confusing and alarming to switch somewhere else (which could even be a different library or some specialized view) and not s…
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No, still not fixed. Still returning content-encoding: gzip.
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a number of the Mozilla (Firefox) components are from the 140.10.0 timeline and that 152.0.2 is the latest That's not quite accurate. Zotero is built on Firefox ESR versions, so the latest is 140.12.0. 140.10.0 ESR already incorporates security fixe…
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You'll need to say more. If this is about the citation dialog, and you were using the classic dialog before, see here: https://www.zotero.org/support/kb/classic_citation_dialog#what_happened_to_the_citation_editor
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Not sure what you're saying here. I explained the problem with your server above. An OPTIONS response body is empty, and the server is claiming that it's gzipped. That's a contradiction.
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OK, so the server response is invalid: content-length: 0 content-encoding: gzip An empty body can't be a valid gzip stream. Some clients (apparently the desktop app) could ignore that, and we can make the Android app do so, but if the server is un…
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If you're going to post here, you're going to have to trust that we know what we're talking about. You provided a debug log that shows Cloudflare servers responding to the app's HTTP request. Perhaps a DNS record is still cached somewhere in the And…
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No, it's returning server: cloudflare and other Cloudflare headers. It's literally a Cloudflare server responding to the HTTP request.
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