Upgrade Storagedstillman
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(Please start new threads for new issues — the thread you posted to isn't related. I've moved this to a new thread.) (+0000000): HTTP OPTIONS https://app.koofr.net/dav/Koofr/zotero/ failed with 429 (+0000000): { "Content-Length" : "23", "Strict…
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You'll need to say what the actual problem is that you're experiencing. See Steps to Reproduce for the kind of description we need. But if you're referring to this sync error, it's due to invalid data created by the Easier Citation plugin.
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@emilianoeheyns: Is this you? Now three reports of this from people with BBT enabled, and this one is in 9.0.6, which has been out since July.
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@erazlogo: But assuming you have Better BibTeX, it's probably that — this is the third report of this.
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[JavaScript Error: "TypeError: can't access dead object" {file: "resource://gre/modules/Timer.sys.mjs" line: 66}] notify@resource://gre/modules/Timer.sys.mjs:66:7 reportErrors@chrome://zotero/content/zoteroPane.js:6467:18 buttonCallback@chrome://zot…
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You'll need to see if you can reproduce it with all extensions disabled — including Better BibTeX — not just most. But you should also open the Console app via Spotlight and email a few recent crash reports to support@zotero.org with a link to this…
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Nothing to do with having updated the beta. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report…
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No > In the account that's not working, are you able to install other extensions? Wait, you're saying you can't install any Safari extensions in that account? Then this isn't a question for us at all — it's a question for Apple. The Zotero exten…
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(3)(+0000000): UPLOAD BATCH: (3)(+0000000): [ "0": { "key": "QMS5MTNN" "version": 0 "name": "0USGCKJa" "parentCollection": false "relations": { "dc:relation": [ "0": "https://g…
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@yoavzack: You can report any problems in a new thread.
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You're likely not using HTTPS on the phone.
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We'll fix (and, as adamsmith said, we didn't need all this debugging). It's not quite as simple as it seems — exports can be for entire libraries, collections, or selected items, and the import has to create a top-level collection to place the items…
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Sorry about that — should be fixed now.
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In the broken state, can you enable the Develop menu in Safari settings → Advanced → "Show features for web developers", go to Develop → Web Extension Background Context → Zotero Connector, reload the page, and then, assuming you still just have the…
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If you mean that you had a previous account and set up syncing with a new account, Zotero would have made you explicitly choose to delete local data for the old account on this computer, after confirming that you had either fully synced it or made a…
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There's a new "# of Tags" search condition in Zotero 10.
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Delete this new account and just change your email address from your account settings in the old account. New account: https://www.zotero.org/settings/security#delete Old account: https://www.zotero.org/settings/email
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For problems with a plugin, you'll need to contact the plugin developer.
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See Reporting Startup Errors. We'll need a Debug ID or debug output.
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The iOS app doesn't support self-signed certificates. You can use HTTP over a LAN.
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For problems with a plugin, you'll need to contact the plugin developer.
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See the last step on Changes Not Syncing. The debug output has to cover a change being made elsewhere, and we need the specific item that's being changed.
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Can you reproduce this with all other extensions disabled?
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That’s not a Debug ID. Follow the link for instructions.
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That doesn't show you reloading the page before trying to save. Can you try again? The save button should show a PDF icon, not a Z. It's possible this was just a tab you already had open when the Zotero Connector was reloaded. Also note that that's…
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That's just the same Debug ID you provided above.
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Can you provide a Debug ID from the Zotero Connector (rather than Zotero) for reloading the page and trying to save?
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Yes it does. https://www.zotero.org/support/changelog#developer-specific_changesfixes
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You'll want to update all documentation for Zotero 10. Zotero 10's search capabilities are vastly improved, and we'll be pushing Zotero 10 as an auto-update within a few days, so it's what nearly everyone will be using. For this specific search, is…
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No, the reason you can't open the files is because you have no files whatsoever on Zotero servers. Again, either you were using an external WebDAV server previously or you used Purge Storage in My Library from your storage settings page at some poin…