Zotero unable to load translators and styles on Windows

JaneGL · 2026-10-09T15:13:28+00:00

I am experiencing the error "Zotero was unable to load translators and styles" every time I start Zotero on Windows.

- Zotero version: 9.0.6
- Report ID: 1156175909
- I have already deleted the `translators` and `styles` folders, but the issue persists.
- The `%LOCALAPPDATA%\Temp\Zotero` directory does not exist.

Could you please check my error report and identify the underlying cause?

Thank you.

dstillman · 2026-10-09T15:16:10+00:00

[JavaScript Error: "UnknownError: Could not stat `D:\APP\Zotero\[…]\styles\american-chemical-society.csl' (NS_ERROR_GENERATE_FAILURE(44, 395))"]

Is D: a cloud storage folder? You can't have your Zotero data there.

https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder

dstillman · 2026-10-09T15:27:51+00:00

(Also, out of curiosity, what cloud storage software is this?)