Upgrade Storagemichalrentka
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@djunda29 is this issue persisting for you in newer versions? If it does, can you try logging it again with the latest version of Zotero in app store (or beta)?
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@mberz logs indicate that you have an email address there too. Can you create a screenshot of your app settings? Please select the URL field and scroll to the end of the field so that it's visible. If you don't want to share it here send it to suppo…
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There is a new release in app store as well now. You don't have to download the beta version, you can just update the app from app store.
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Hi @wannaphongcom, I'd like to verify with you whether your crash has been resolved by my recent change. If you could download a beta version 1.0.3 build 4 and check whether you still crash there, that would be very helpful. If you don't know how …
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Hi @mberz, can you paste here the URL that you enter to URL field in iOS app Account settings?
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Hi @Jervine, thanks for reporting the issue. I think I was able to solve the crash, but I'd like to verify it with you. If you could download a beta version 1.0.3 build 3 and check whether you still crash there, that would be very helpful. If you…
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@haug yes, the whole screen with corrupted file was a bug. It'll just show an error now when you tap to open it.
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@haug the report pretty much said that the file was missing (received a 404 response from WebDAV). Since it now works on iOS and desktop, I'd say it was either a bit slow sync or some temporary issue with pCloud. From personal testing, pCloud had ma…
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@haug is the file actually available on WebDAV? When you use desktop Zotero connected to the same WebDAV server, can you access this file?
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@haug can you share what WebDAV solution you use?
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@oomoruyi, @afattor, @haug are you syncing your files to WebDAV or Zotero storage?
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@erdoke the log should be stored there even if you reinstalled. I understand if you don't have time for this now. If you find some time later, you can do it then.
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@erdoke can you try to go to Settings -> Privacy -> Analytics & Improvements -> Analytics Data and find zotero log there on your iOS device? If you do, please send it to support@zotero.org.
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Hi @zhuyj0212, sorry that you're unable to work on your research. Can you try adding a comment this way: 1. close sidebar 2. tap annotation 3. add a comment in the popup Let me know whether this method works for you.
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Hi @walker9, if possible, could you make a quick video (screen recording) of what's going on? In logs I can only see you cancelled the download. Can you please try to: 1. Start screen recording 2. Start debug logging 3. Try to download some PDF 4. …
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Hi @SongbaiZHANG, if possible, could you make a quick video (screen recording) of what's going on? In logs I can only see you cancelled the download. Can you please try to: 1. Start screen recording 2. Start debug logging 3. Try to download some PD…
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Hi @jajcayn, can you take a screenshot of your Settings -> Account and send it here or to support@zotero.org?
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@iwrobitaille did you submit those crash records to TestFlight? Can you share your testflight email address so that I can find the crash report? If you want you can share it to support@zotero.org
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Hi @joelem, I saw one crash report of this, if you have more I'd like to see them as well. Maybe if you can reproduce this rather quickly, you could try screen recording when it crashes for you, maybe I'll see some weird behaviour. Anyway this has …
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Hi @Wael00, sorry for late response. This was a bug which has been fixed shortly after. If you're still experiencing this let me know.
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Hi @erdoke, I was able to find some crash logs from you on TestFlight. There seems to be an issue when trying to display collections so that's why you always crash. Could you please open Zotero on your desktop or web and make a screenshot of your co…
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Hi @ben_a can you try again in build 184? Thanks.
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Hi @philligc, are you trying to share those from safari browser or directly from youtube app?
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Currently you'll just have to tap the screen with pen after you enable highlighting or inking. That way the pencil is detected and fingers will only scroll.
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Thanks. I found an issue here and this should be resolved in next build.
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Hi @alexcr87, thanks for reporting this. Can you elaborate a bit what actions you take that result in a finger highlighting instead of scrolling while using the Apple pencil? It should help to simply turn off highlighting and turn it back on. But …
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@erdoke I'm having hard time with this. Logs clearly state that at least the ".prop" files were successfully uploaded and server responded with appropriate message. Are you sure you're logged to the same pCloud account on iOS and on web? Also there…
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Hi @zeeraktalat, where exactly are you using this feature in the iOS app? Do you copy that recognised text to a note or somewhere else? I'd like to test this and see what's going on.
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@erdoke are ".prop" files missing too or just ".zip" files?
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@erdoke thanks for sharing the debug id. Logs don't indicate any issues with the upload. Could you please check whether files "7UDX6HCR.zip" and "7UDX6HCR.prop" can be found in your pcloud account in zotero folder?