michalrentka
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Comments
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@Maurice-schleussinger thanks. This will be fixed in next build.
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@ben_a are you from US or EU? pCloud seems to have different urls for US and EU accounts. I created a free account and tested to connect to "https://ewebdav.pcloud.com" and that worked fine. When I tried your "webdav.pcloud.com:443" I had the same i…
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@smatter my bad, please send it to support@zotero.org. Thanks!
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Hi, thanks for reporting the issue. Based on your logs it seems like there's problem while processing a file for upload. @kaulpragya you added an item with attachment named: "Safari - Jul 29, 2021 at 6_18 PM.pdf". Do you still have that file? Would…
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@ben_a are you on the latest build (159)? The logout crash issue was known in 153 and is fixed now. If you still experience it on latest build let me know.
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@ben_a sorry for not coming back to you. Does this issue still occur? Does the app update or crash before it logs you out? Do you see any message when it logs you out? Does this happen when you switch between apps or only after some longer period o…
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@wenzhen_zhu thanks for reporting the issue. If you still remember, could you help me out with these questions: 1. Did you have the app installed before build 158? If yes, did this issue appear after update? 2. Did you log out previously? If yes, …
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@deepakawl how did you create that file? Directly through app or from Safari with share extension? And you're saying this file actually opens fine on the desktop after it synced from your iOS device?
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Thanks for the report. The dark mode issue will be fixed in next build.
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Hi @heartofclubs, @Nawakhtha, could you please send me some screenshots to help me see how it looks? Thanks
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Hi @hestellita, could you please start debug logging, then drag down on your item list so that the app starts syncing and when it's done, stop the debug log and send me the Debug ID?
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Thanks for the video @macaaaron, I'll have to check the app itself, it seems like it doesn't provide the same data as Safari. So I'll see what I can do to support it.
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Thanks @mbg that seems good. I hope you won't have any more issues with missing attachments and if you do, please let me know.
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Glad to hear that @mbg. Are those new attachments named properly?
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@mbg based on the log you sent they are items with keys: "DZIN9BKV" and "DYX3WA6B". You can search for these keys in the desktop Zotero app or web library. The app should show you name of the missing item when you tap on the error. But I see the n…
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@mbg unfortunately by clearing the storage in iOS app those files which should be uploaded from local storage on the device are now gone. So to solve this you'll have to remove those attachment items and create them again. If you imported them throu…
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@fml can you please start debug logging, then add new webpage, try to add the author, wait for about 10 seconds, stop logging and send me the Debug ID? Thanks!
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@mbg do you remember how you created that item? Was it directly through the app or did you save it in Safari? Did you by any chance clear your storage in the iOS app (through Settings -> Local Storage section)?
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Hi @fml, can you explain a bit more? Does it not work for you when you open the saved item in the app and try to add author there? Or did you mean directly when you're saving the webpage in Safari?
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Hi @LorettaDI, can you please start logging, perform a sync and send me the debug log id here? Thanks!
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@ehud understood. I'll test it on my end and update you when I've got anything new.
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@ehud can you tap on it and send me the error message it says? Is it still "missing attachment"?
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Thanks for reporting @ehud and sorry for not fixing it (or rather creating a new bug). I've got an idea what happened and I was able to reproduce and fix it. So hopefully next build will do it for you.
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Unfortunately this is not possible currently due to some limitations which are not in our control. We'll keep an eye on this and hopefully this can be supported in future.
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We've got a new build (112) out for you. I hope it fixes the crashing issue for all who had it. If not please let me know.
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Sure, send it to support@zotero.org
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Thanks burgarth. Could you share the whole thing?
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Thanks all for reporting the issue. I'm sorry you got startup crashes in build 111. Since they happen to you on startup every time, I'm not getting any relevant info from your devices, because there is not enough time before they crash. Could @ehud…
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Thanks for your detailed videos @Wael00. This issue should be fixed in next build.
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@chirila you can long press the title and move your finger to the edge of input field. You can also long press the spacebar button on keyboard and move your finger to right. One way or another you should be able to scroll through the text in the inp…