Upgrade Storagemichalrentka
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- michalrentka
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Currently you'll just have to tap the screen with pen after you enable highlighting or inking. That way the pencil is detected and fingers will only scroll.
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Thanks. I found an issue here and this should be resolved in next build.
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Hi @alexcr87, thanks for reporting this. Can you elaborate a bit what actions you take that result in a finger highlighting instead of scrolling while using the Apple pencil? It should help to simply turn off highlighting and turn it back on. But …
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@erdoke I'm having hard time with this. Logs clearly state that at least the ".prop" files were successfully uploaded and server responded with appropriate message. Are you sure you're logged to the same pCloud account on iOS and on web? Also there…
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Hi @zeeraktalat, where exactly are you using this feature in the iOS app? Do you copy that recognised text to a note or somewhere else? I'd like to test this and see what's going on.
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@erdoke are ".prop" files missing too or just ".zip" files?
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@erdoke thanks for sharing the debug id. Logs don't indicate any issues with the upload. Could you please check whether files "7UDX6HCR.zip" and "7UDX6HCR.prop" can be found in your pcloud account in zotero folder?
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@Maurice-schleussinger thanks. This will be fixed in next build.
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@ben_a are you from US or EU? pCloud seems to have different urls for US and EU accounts. I created a free account and tested to connect to "https://ewebdav.pcloud.com" and that worked fine. When I tried your "webdav.pcloud.com:443" I had the same i…
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@smatter my bad, please send it to support@zotero.org. Thanks!
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Hi, thanks for reporting the issue. Based on your logs it seems like there's problem while processing a file for upload. @kaulpragya you added an item with attachment named: "Safari - Jul 29, 2021 at 6_18 PM.pdf". Do you still have that file? Would…
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@ben_a are you on the latest build (159)? The logout crash issue was known in 153 and is fixed now. If you still experience it on latest build let me know.
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@ben_a sorry for not coming back to you. Does this issue still occur? Does the app update or crash before it logs you out? Do you see any message when it logs you out? Does this happen when you switch between apps or only after some longer period o…
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@wenzhen_zhu thanks for reporting the issue. If you still remember, could you help me out with these questions: 1. Did you have the app installed before build 158? If yes, did this issue appear after update? 2. Did you log out previously? If yes, …
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@deepakawl how did you create that file? Directly through app or from Safari with share extension? And you're saying this file actually opens fine on the desktop after it synced from your iOS device?
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Thanks for the report. The dark mode issue will be fixed in next build.
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Hi @heartofclubs, @Nawakhtha, could you please send me some screenshots to help me see how it looks? Thanks
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Hi @hestellita, could you please start debug logging, then drag down on your item list so that the app starts syncing and when it's done, stop the debug log and send me the Debug ID?
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Thanks for the video @macaaaron, I'll have to check the app itself, it seems like it doesn't provide the same data as Safari. So I'll see what I can do to support it.
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Thanks @mbg that seems good. I hope you won't have any more issues with missing attachments and if you do, please let me know.
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Glad to hear that @mbg. Are those new attachments named properly?
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@mbg based on the log you sent they are items with keys: "DZIN9BKV" and "DYX3WA6B". You can search for these keys in the desktop Zotero app or web library. The app should show you name of the missing item when you tap on the error. But I see the n…
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@mbg unfortunately by clearing the storage in iOS app those files which should be uploaded from local storage on the device are now gone. So to solve this you'll have to remove those attachment items and create them again. If you imported them throu…
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@fml can you please start debug logging, then add new webpage, try to add the author, wait for about 10 seconds, stop logging and send me the Debug ID? Thanks!
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@mbg do you remember how you created that item? Was it directly through the app or did you save it in Safari? Did you by any chance clear your storage in the iOS app (through Settings -> Local Storage section)?
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Hi @fml, can you explain a bit more? Does it not work for you when you open the saved item in the app and try to add author there? Or did you mean directly when you're saving the webpage in Safari?
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Hi @LorettaDI, can you please start logging, perform a sync and send me the debug log id here? Thanks!
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@ehud understood. I'll test it on my end and update you when I've got anything new.
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@ehud can you tap on it and send me the error message it says? Is it still "missing attachment"?
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Thanks for reporting @ehud and sorry for not fixing it (or rather creating a new bug). I've got an idea what happened and I was able to reproduce and fix it. So hopefully next build will do it for you.