Upgrade Storagemichalrentka
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- michalrentka
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Sorry about the issue, it'll be fixed in next beta release today. Should be finally right this time!
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@jlperrault did you update from an old version or beta? Something must have gone very wrong in your case. I didn't encounter this error with anyone else and I'm afraid I can't fix it in code. You'll have to uninstall and reinstall the app either fro…
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@jlperrault are you updating from previous version or is this a new install?
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Thanks for reporting the issue. It has been fixed and will be available soon on TestFlight.
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@burgarth can you try looking for whole string or parts of "D'Alessandro - 2010 - Constructive decomposition of the controllability Lie algebra for quantum systems.pdf" ? That's the name of the file under key CR3CU2E4. Let me know if you can find it…
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@burgarth so when you tap the "Show Item" button, does the key (CR3CU2E4) appear in search field? Since there are 8 sync errors, there are probably multiple keys. Can you delete the other keys and try searching for one and see if that helps?
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Hi, I can reproduce the issue. I'll fix this in near future.
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@mambroset can you share your crash id?
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@stjepanovic did you recently (up to a few minutes) use the share extension to save something from safari before you crashed?
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Thanks for reporting this. It'll be fixed in next release.
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@djunda29 is this issue persisting for you in newer versions? If it does, can you try logging it again with the latest version of Zotero in app store (or beta)?
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@mberz logs indicate that you have an email address there too. Can you create a screenshot of your app settings? Please select the URL field and scroll to the end of the field so that it's visible. If you don't want to share it here send it to suppo…
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There is a new release in app store as well now. You don't have to download the beta version, you can just update the app from app store.
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Hi @wannaphongcom, I'd like to verify with you whether your crash has been resolved by my recent change. If you could download a beta version 1.0.3 build 4 and check whether you still crash there, that would be very helpful. If you don't know how …
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Hi @mberz, can you paste here the URL that you enter to URL field in iOS app Account settings?
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Hi @Jervine, thanks for reporting the issue. I think I was able to solve the crash, but I'd like to verify it with you. If you could download a beta version 1.0.3 build 3 and check whether you still crash there, that would be very helpful. If you…
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@haug yes, the whole screen with corrupted file was a bug. It'll just show an error now when you tap to open it.
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@haug the report pretty much said that the file was missing (received a 404 response from WebDAV). Since it now works on iOS and desktop, I'd say it was either a bit slow sync or some temporary issue with pCloud. From personal testing, pCloud had ma…
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@haug is the file actually available on WebDAV? When you use desktop Zotero connected to the same WebDAV server, can you access this file?
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@haug can you share what WebDAV solution you use?
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@oomoruyi, @afattor, @haug are you syncing your files to WebDAV or Zotero storage?
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@erdoke the log should be stored there even if you reinstalled. I understand if you don't have time for this now. If you find some time later, you can do it then.
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@erdoke can you try to go to Settings -> Privacy -> Analytics & Improvements -> Analytics Data and find zotero log there on your iOS device? If you do, please send it to support@zotero.org.
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Hi @zhuyj0212, sorry that you're unable to work on your research. Can you try adding a comment this way: 1. close sidebar 2. tap annotation 3. add a comment in the popup Let me know whether this method works for you.
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Hi @walker9, if possible, could you make a quick video (screen recording) of what's going on? In logs I can only see you cancelled the download. Can you please try to: 1. Start screen recording 2. Start debug logging 3. Try to download some PDF 4. …
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Hi @SongbaiZHANG, if possible, could you make a quick video (screen recording) of what's going on? In logs I can only see you cancelled the download. Can you please try to: 1. Start screen recording 2. Start debug logging 3. Try to download some PD…
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Hi @jajcayn, can you take a screenshot of your Settings -> Account and send it here or to support@zotero.org?
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@iwrobitaille did you submit those crash records to TestFlight? Can you share your testflight email address so that I can find the crash report? If you want you can share it to support@zotero.org
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Hi @joelem, I saw one crash report of this, if you have more I'd like to see them as well. Maybe if you can reproduce this rather quickly, you could try screen recording when it crashes for you, maybe I'll see some weird behaviour. Anyway this has …
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Hi @Wael00, sorry for late response. This was a bug which has been fixed shortly after. If you're still experiencing this let me know.