Upgrade Storagemichalrentka
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Thanks for reporting and sharing the PDF. I'll report this to a third party we're using to render PDFs, though that means I can't promise a fix soon. I'll update you when I have more info.
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Does it always crash on a specific PDF file? Or does it crash on multiple files? If it does on individual file, can you send it to us to support@zotero.org and mention this thread? Thanks.
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Can you provide more info? Does the app crash randomly in multiple places or does it crash in doing something specific? Do you have any reproduction steps?
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Hi, the Debug ID you sent doesn't show a sync attempt (or literally anything, it's almost empty). Please check changes not syncing and let us know more. Thanks!
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Thanks for reporting. Can you reproduce this or was it a one time crash? If you can reproduce it, does it happen on a specific document?
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Please check files not syncing and let us know if you tried everything there. Thanks!
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Can you see and open those missing items in online library?
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Can you update your app and try again? If this document keeps crashing for you, can you send it to us to support@zotero.org and mention this post? Thanks!
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Can you reproduce this crash intentionally? If yes, do you have reproduction steps? Does it happen on specific PDFs or on all of them? If it happens on specific PDFs, can you send them to us to support@zotero.org and mention this thread? Thanks!
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You've got very old version of the app. Please update and try again.
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Just to be completely sure, are you logging into the same account? If you're 100% sure you're on the same account, can you open Zotero, go to Settings -> Debug Output Logging -> tap 6x on some empty space in this settings window, "Advanced" sh…
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The debug log you provided doesn't show an attempt to download anything. Anyway, what can't you download? Can you access the file on web library?
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Thanks for reporting. I can reproduce 1 and it'll be fixed in next release. I can't reproduce 2 - black text on black background in notes though. It changes automatically for me when light/dark mode switch. Can you give me reproduction steps?
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Can you reproduce this issue or was it one-time crash?
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Thanks for reporting, this should be fixed already and available in AppStore shortly
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Thanks for reporting, this should be fixed already and available in AppStore shortly
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In the debug log you submitted I see some upload requests and they all seem to pass. Can you reproduce this issue on specific link or is it more or less random? If you can reproduce, can you post the link here?
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Actually nevermind, I was able to find the problem and fix it. It should be fixed in next release. Thanks for reporting!
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What language do you have on your device?
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Can you access the file on your web library?
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Thanks for the video, it's unusual you're not getting the popup with crash id. Here are a few more suggestions: - Did the crashing happen from beginning since you downloaded the attachment? Or did it start happening after you worked with the attach…
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Can you create a short video of the app crashing for you and you re-opening it? You can share it either here or send it to support@zotero.org and mention this post. Thanks
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Hi, I downloaded the PDF from the link, I can scroll through it just fine, didn't crash. Can you provide a Crash ID? It should pop up after you re-launch the app after crash. You provided a Debug ID, which has no information about the crash. Thanks!
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Thanks for reporting, we may have a fix for this issue. Let me know if you can reproduce it, if yes, I'll make a test build for you to test whether it's fixed.
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Hi, the PDFs that are lagging are big PDFs (either by file size or pages count)? Do they have a lot of annotations? Or can you see even some small PDFs lagging? Does the app also lag outside of PDFs? Do you have multiple windows opened?
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Can you reproduce it? Does it happen on a specific PDF? If yes, can you send the PDF to support@zotero.org and mention this thread?
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Does this crash happen to you on a specific PDF document or all PDFs? Can you reproduce it? If it happens on a specific PDF, can you send it to us to support@zotero.org and mention this thread? Thanks!
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Still same thing "HTTP OPTIONS https://app.koofr.net/dav/koofr/zotero/ failed with 429". Can't help you much more than that. Make sure you're using it properly, using correct password and it should start working after some time. You can try opening…
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Can you provide another Debug ID? I'll check whether it's still the same issue.
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Can you describe what you were doing while the app crashed? Thanks!