Upgrade Storagemichalrentka
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Is this reproducible for you? Does the app always crash when you open it?
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It looks like Zotero crashes when trying to open some specific document. You can long press the Zotero icon on your home screen and choose "My Library". It should take you to your library and stop crashing. Then if you can remember which document c…
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Does it always crash on this document? Can you send it to us to support@zotero.org?
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Are you able to reproduce this?
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What error message does the app give you? The debug id you provided doesn't show an attempt to open an attachment. Start debug logging, then try opening some attachment and then post another debug id here. Also, can you access the attachment in you…
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The app crashes for you trying to render a specific PDF document. You should be able to long press the app icon on your home screen and select "My Library", the app should then open normally and show items in your library. Let me know if that works …
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Can you reproduce your crash on a specific file? If yes, can you send us the file to support@zotero.org? Thanks!
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Probably yes, but it's not planned in near future. It will require big changes in the whole syncing process.
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Can you share the pdf link which creates an empty item for you? It's definitely possible to just share the pdf directly to zotero, it should detect the metadata as well and create a proper item with attachment.
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Rotating PDF pages is not available on iOS. You can rotate it on Zotero desktop app if needed.
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Hi, can you describe what you were doing? Can you reproduce the crash?
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Hi, it seems like you crashed when you changed your "Show items from Subcollections" setting? Can you reproduce this crash?
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Thanks for reporting. Can you reproduce this reliably? Can you share your steps to reproduce this crash?
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Does this happen to you on a specific document? If you can reproduce it, can you send us the document to support@zotero.org? Thanks!
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Can you please send this pdf document to support@zotero.org? We'll see if we can reproduce and hopefully fix your issue. Thanks!
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Do you have a specific PDF file or annotation which always crashes like this for you or was it a one time thing? If you can reproduce, can you tell us how?
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You're being rate limited by your WebDAV provider. Request to https://app.koofr.net/dav/Koofr/zotero/ fails with 429 and "Too many login retries". Perhaps you provided incorrect username/password?
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Yes the error message was most likely caused by what you described. I'll see if I can get my hands on another device to reproduce this, but even if it would log you in, you'd have to sync your library again and I assume you're safely logged in now, …
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Hi! Can you please describe what you're trying to report? I don't see anything wrong in the log you provided. Thanks.
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Does this crash always happen while opening that specific PDF? If yes, can you send it to support@zotero.org and mention this thread? Thanks!
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What do you mean exactly by switching documents? You closed one PDF and opened another and it crashed? If you can reproduce this by opening a specific PDF, can you send that PDF file to support@zotero.org and mention this thread? Thanks!
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The iOS app doesn't support linked files and there are no plans for that in near future, so your use case is a bit out of bounds for our mobile apps. Supporting external readers is currently also not possible, because of how syncing annotations wor…
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Can you update your app? You're using older version and this might already be resolved.
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This is an OS feature that we can't control, so if you want to use it you have to move the page manually so that the OS "sees" the new page and can read that. We're working on custom speech feature (https://github.com/zotero/zotero-ios/pull/1131). D…
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Thanks for reporting, we can reproduce and yes it's a bit unexpected behavior. We'll see what we can do about it.
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Can you explain what you're trying to report? What issue do you have with yous iOS/iPadOS app?
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Can you reproduce this crash? Does it happen for some specific PDFs? If yes, can you send us that PDF file to support@zotero.org and mention this thread? Thanks!
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I'm not sure I understand your issue. Are you saying that your PDF files which you have on your Mac are not available on your iPad? Or do you see them in your list of items but you can't open those PDFs?
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Can you try updating your app first? You're running quite old version.
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Can you describe what you were doing? Can you reproduce the crash?