When I try to inset a citation by clicking on Zotero in the tool bar it freezes google docs with "Zotero is updating your document . Please wait." Eventually have to Quit.

Think I'll stick with just using Google Docs for now.

Do you have the Zotero Connector installed in your browser? Did you try testing in another browser? Disabling other extensions? Is "Enable Google Docs Integration" checked in Zotero Connector Preferen

Hello, I am reopening this thread as I am facing the same issue on chrome and google docs. I cleared and re-checked the permissions for google docs but it is not appearing. Anyone could help?

I am working on a shared google doc with my team. I was trying to add citations, this doc has never been used with zotero before. I installed the latest zotero connector and desktop app for windows.

We are experiencing some problems, when we put references from Zotero in to a document in Google Docs and Word. The problem is that with many of our references, the program suddently looses the connec

In addition, I'm really pleased to see the Google Docs-> Word conversion keeps citations intact now. That was not the case when I started playing with it back in fall of 2020.

In addition, I'm really pleased to see the Google Docs-> Word conversion keeps citations intact now. That was not the case when I started playing with it back in fall of 2020. Thank you for this updat

@aarwdc I'm not sure if I'm reading the debug log right, but it seems that perhaps you are refreshing the document in Google Docs? When the document is initially loading, it is expected that you will

I am editing a google doc in chrome on a windows 10 machine, but similar issues on Chromebook.

Citations (and bibliography) can be generated in web library for selected items, there are buttons in the toolbar and you can copy the output to the clipboard and then paste to Word or Google Docs. Th

To elaborate on what's going on here: when Zotero is inserting a citation it inserts a temporary placeholder that says "{Updating}", which it uses to communicate with Google Docs as a reference point

Lo que sucede es que cuando intento agregar citas en un doc de Google siempre se bugea.

@mattstidham If you see {Updating} after inserting the citation (the Zotero citation dialog and progress bar closes), try using Google Docs and Zotero with Firefox and see if you still get the issue.

It could just be intermittent Google Docs slowness/hanging, but check to make sure that the citation dialog isn't just behind your other windows. It's part of Zotero, so it could be behind the main Zo

When I am using the Zotero plugin with Google Docs, sometimes the footnote citation works correctly, and other times it leaves a continuous "{Updating}" message in the footnotes as a placeholder.

I have tried everything suggested on the forum. Restarting everything, different browser, but google docs just keep showing me "Zotero is updating your document. Please wait…". Please help

Furthermore, if one is in editing mode, but tries to add a citation to a span of text that has been "suggested" but not accepted, this can cause Google Docs to hang (though closing the tab and re-open

Anyone else experiencing this issue?: despite my Zotero add on in Chrome being up to date I am unable to edit citations in my google docs and get the following message:

I am continuing to receive the error "Zotero experienced an error updating your document" on a Google doc that currently has no citations.