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Nothing happening when clicking on menu in Google Docs
dstillman
August 25, 2022
This discussion was created from comments split from:
Zotero 6 not working with google docs
.
Syphredi
August 25, 2022
I'm having the exact same issue (nothing happening when clicking on the Zotero menu item or icon) using Firefox on Windows...
dstillman
August 25, 2022
(Please
start new threads for new issues
— it's much harder to help multiple people in a single thread. I've moved this to a new thread.)
Can you provide a
Report ID
from the Zotero Connector?
Have you tried disabling all other Firefox extensions and reloading Google Docs?
Syphredi
August 30, 2022
Disabling the other extensions helped. Thank you!
dstillman
August 30, 2022
edited August 30, 2022
Can you enable them one by one, reloading Google Docs each time, and identify a conflict?
Syphredi
September 20, 2022
Sorry for the late reply. Not sure what it was. I enabled the two extensions I also had installed, EndNote Click and Mendeley Web Importer, sequentially but the Zotero extension continued working...
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Can you provide a Report ID from the Zotero Connector?
Have you tried disabling all other Firefox extensions and reloading Google Docs?