@amyharcourt Do you see a "Zotero experienced an error updating your document." dialog in the Google Docs editor? Do you see the same behavior on both Firefox and Chrome? Do you have other extensions

I have cer certificate file. I add to firefox these ways. Open Firefox and go to Options:

I have an observation that may or may not be relevant. I almost exclusively use Firefox. Two days ago I opened Safari for the first time in forever. I didn't have zotero bookmarked. I entered "Zotero.

Does it matter if I am downloading journals from my school library into Zotero, and it's not downloading in PDF form? Will I still be able to use citations and make a bibliography? What is very intere

One more comment. I relaunched Firefox and Chrome and now I don't see anything when I click on "Add Citation": no dialogue box or what has appeared to be the Zotero app.

The citation dialogue is not appearing behind other windows. But I did have the classic dialog from Cite set as classic. I unchecked that and relaunched the Zotero app. However, I'm still seeing what

Just as an update, this is now fixed in Zotero Connector 5.0.116 for all browsers: Chrome, Firefox, Edge, and Safari.

Seeing the same on Firefox with 5.0.116beta1

What version of Zotero and Firefox?

This thread has been helpful, but I'm still having issues in both Chrome and Firefox (both up-to-date and authenticated and relaunched). When I click Zotero > Add Citation from a Google Doc, Zotero po

I can't install teh Firefox Connector, it says that it is broken.

I'm using Zotero connector in Firefox to try to add the following book from Cambridge Core to my collection:

This should now be fixed completely in Zotero Connector 5.0.116 for Firefox.

Unfortunately I keep having the same issue in Firefox with Zotero Connector 5.0.115.

See https://forums.zotero.org/discussion/comment/455406/#Comment_455406 for the current status. A fix is already available for Firefox and will be available soon for other browsers.

@morezash: Make sure you're running Zotero Connector 5.0.115 in Firefox, and make sure you've reloaded Google Docs.

Initially, this happened when using Edge (chromium version) on Mac (M series). Changing the browser to firefox, and switching to a windows device did not fix.

Again, though, while you might have luck in a different Google account, the fix for issue with the link dialog is currently available for Firefox. The Chrome and Edge extensions should be out within t

Again, the problem in the original thread — about the Google Docs link dialog popping up when trying to use the plugin — was due a change to the Google Docs interface that they're testing on a subset

Wondering why my comment was deleted. I have been a zotero user for years and have noticed increasing instability and bugs to the point where it's almost becoming unusable to me. An admin responded to