Bug report: Zotero 7 Beta crashes when inserting citation into Google Docs

beedragon
Critical bug, whenever I try to insert a citation (or interact with the DB in any way) through the Zotero <> GDocs integration, Zotero 7 crashes.

Log output:

(3)(+0028149): Connector_Browser: onActivated for about:addons

(3)(+0000001): HTTP POST http://127.0.0.1:23119/connector/ping

(3)(+0000014): Connector: Method ping succeeded

(3)(+0001812): Connector_Browser: onActivated for https://docs.google.com/document/d/11Gdme9KkLXmZ4M9mA8jz_uYXgE0zrVrm1gKL1qOMhws/edit

(3)(+0020313): HTTP POST http://127.0.0.1:23119/connector/document/execCommand

(3)(+0000005): Connector: Method document/execCommand succeeded

(3)(+0000007): HTTP POST http://127.0.0.1:23119/connector/document/respond

(3)(+0002546): Connector: Method document/respond failed with status 0

(1)(+0000003): Error: Method document/respond failed

(3)(+0003768): Connector_Browser: onFrameLoaded for https://docs.google.com/document/d/11Gdme9KkLXmZ4M9mA8jz_uYXgE0zrVrm1gKL1qOMhws/edit; https://ogs.google.com/u/0/widget/account?amb=1&amp;sea=1&amp;origin=https://docs.google.com&amp;cn=account&amp;pid=25&amp;spid=25

(3)(+0000002): Translators: Looking for translators for https://ogs.google.com/u/0/widget/account?amb=1&amp;sea=1&amp;origin=https://docs.google.com&amp;cn=account&amp;pid=25&amp;spid=25

(3)(+0000000): Not injecting. No translators found for [tab.url, url]: https://docs.google.com/document/d/11Gdme9KkLXmZ4M9mA8jz_uYXgE0zrVrm1gKL1qOMhws/edit , https://ogs.google.com/u/0/widget/account?amb=1&amp;sea=1&amp;origin=https://docs.google.com&amp;cn=account&amp;pid=25&amp;spid=25

(3)(+0008597): Connector_Browser: onActivated for about:blank

(3)(+0000001): HTTP POST http://127.0.0.1:23119/connector/ping

(3)(+0000031): Connector: Method ping failed with status 0

(3)(+0000130): HTTP POST http://127.0.0.1:23119/connector/ping

(3)(+0000003): Connector: Method ping failed with status 0
  • adomasven
    Could you submit a Report ID from Zotero before the crash? Does it happen in a new document?
  • beedragon
    edited April 15, 2024
    @adomasven
    Sorry for not following proper reporting procedure! Report submitted now.

    I also realized that I forgot a few key details.
    I'm running Zotero 7.0.0-beta.74+2e8073ab9 (64-bit) - just updated and tested again
    On linux, opensuse TW if it matters.
    Beta was installed via the beta repo on flathub.

    This behavior persists in both GDocs (through Firefox) and LibreOffice Writer. The browser connector has also been recently updated.

    And yes, the problem occurs in both new and existing documents.

    After testing LibreOffice, I submitted another report, so here are both IDs:
    Report ID: 537961851
    Report ID #2: 1060466224

    Steps to reproduce (in both word processor and browser):
    1. Open document OR create new document
    2. Click any of the Zotero integration buttons (add citation, add note, add biblio - anything)
    3. Wait 2-4 seconds
    4. Crash
  • adomasven
    We're unable to provide any troubleshooting for issues with non-official repackages of Zotero, especially for the Beta version. See https://www.zotero.org/support/installation
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