This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

Citation button does nothing anymore, does also not go to the red bar.

Hello, within the last week I have started having issues updating the citations in a google doc which previously worked fine. Initially I was unable to edit existing citations, then I had issues when

This discussion was created from comments split from: Zotero isnt working after "add citation" only red bar.

When you return back to the Google Docs window, do you sometimes see the page refresh?

Sorry for all the trouble here. Google has been testing some subtle, undocumented changes to how Google Docs works, and we mostly haven't been able to reproduce these problems ourselves, so we've been

Could you open the developer tools (Cmd-Option-I) in an existing Google Docs document, switch to the Console tab, paste in

Have had the issue of not being able to add citation now both with the 5.0.116 and .117 version. Just now tried out the .118 one, but there is still an issue, the google docs just loads and the only w

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

My google Docs document isn't connecting with the Zotero connector either in Firefox nor in Chromium. I can't refresh or edit, the links disappeaed.

Could you open the developer tools (Cmd-Option-I) in a Google Docs document, switch to the Console tab, paste in

It is possible that you are being throttled by Google Docs due to too many requests in short time. It is likely to start working again after some time. Generally we don't recommend using Google Docs f

Make sure you have Zotero Connector 5.0.118 and have reloaded Google Docs.

With the new Zotero connector and restarting zotero, my google docs in chrome is still not updating the citations. I am able to get the red bar and enter the authors name. However the citation does no

You may need to restart Zotero and reload your Google Docs tab after updating.

If you're referring to Google Docs, see https://forums.zotero.org/discussion/comment/456207/#Comment_456207

I've restarted everything (chrome, computer, google docs, zotero etc)

Make sure you're running Zotero Connector 5.0.118, and then restart Zotero and reloaded Google Docs.

I am still having this issue on google docs using firefox

You're likely running an outdated version of the Zotero Connector — make sure you have 5.0.117, and then reload Google Docs.