Having the exact same issue here - Win10, Word (Office 365 installed) and Zotero stand-alone. Error 5097 as soon as i click anything on the Zotero ribbon. The .dotm solution worked, but as soon as I s

I had earlier tried unsuccessfully to fix the problem by reverting to a previous version of Office 365 ProPlus, which didn’t help. Perhaps the problem may have resulted from a recent Windows update, a

Since yesterday I also have the same problem. When I try to cite a reference, I receive a popup titled Microsoft Visual Basic error, "Run-time error '5097': Word has encountered a problem." I tried re

- Microsoft Office 365 ProPlus Version 1809

I am using MSWord Office 365. Windows 10. Thank you.

Currently facing the same issue with MS Office 365 ProPlus 1803 (Semi annual channel) on Windows 10

I already installed Zotero (version: Zotero-5.0.58_setup). I have Windows 10 and Word Office 365.

@dstillman I loaded zotero onto a new laptop a couple of weeks ago. It worked fine and I used it in MS Word for a particular report. Then I came back to it a couple of days ago and it was not showing

MS Office 365 ProPlus 1811

Word version: Office 365 MSO (16.0.11001.20097) 32-bit

I have Microsoft Office 365, so Word 2016 I believe. And I'm running Zotero 5.0.58

MS Office 365 ProPlus 1803

Do you mean specifically the simultaneous editing feature? Yes, that only works in OneDrive/Sharepoint. But the rest of Office 365 works fine with files stored elsewhere.

Thanks. Do we have to use OneDrive for collaborating writing/editing in Office 365? Since I have not used Office 365 outside of work (where we collaborate via Sharepoint), I do not know how actually c

The difference between Office 365 and Office 2016 may be much less in the past, but it was there - for example, inking features. It seems going forward the difference will only grow larger. Anyway, fo

I've seen all the articles based on MS's press releases, where they hype all the new "AI and Cloud" features of Office 365, but I've not actually seen a specific list of what's different. For what it'

@adomasven It's different than how you describe. Yes, Office 365 is a subscription service, but it gets regular feature updates, while perpetual Office (2016, 2019) only gets security and bug fixes.

Microsoft is being kind of confusing with their branding for Office. Office 365 is essentially a subscription service for Office products, as opposed to their year releases (e.g. 2013, 2016, 2019) whi

@adamsmith, I agree with what you are saying, and I was struggling to frame my question. Maybe what I am really asking is about the fundamental method of Zotero's integration in to Word. Since Office

Office 365 is really just the most recent version of Office, and it generally just works -- it's not a real Word version, though, it's a release cycle, so "Office 365 compatibility" is a tricky thing